One Choice Mechanical

Heating and Air Conditioning, Electrical, Air Duct Cleaning,

About us

One Choice Mechanical, LLC is well known and respected in the Louisville and surrounding areas for its quality HVAC service and installation. Our name represents the epitome of integrity for customer service in the heating, air conditioning, and air quality industry. We have an active Master license in HVAC. We also carry an active Master Boiler license. We give FREE Estimates & accept Visa, Mastercard, AMEX, and offer financing options! You can find us at our website www.ocmech.com, on Angie's List, facebook, twitter, Google, & The Better Business Bureau-We have an A rating! OCM is also a proud member of the Kentucky Association of Plumbing, Heating, & Cooling Contractors Association.

Business highlights

17 years of trusted experience
Family Owned & Operated
Emergency Services Offered

Services we offer

Service, Installation, and FREE estimates on commercial, residential, and new construction. We do it all! If you need your system serviced, replaced, or cleaned give us a call at (502) 206-4018. We offer honest pricing and provide customers with a no-hassle guarantee, we provide options and only suggest replacements when absolutely necessary. Our favorite service is serving our community and we are grateful we have been able to do that for over 15 years now, thanks to you!

Services we don't offer

We do not service or install refrigeration systems or work on ice machines.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.8122 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
86%
4
8%
3
3%
2
0%
1
2%


Rating CategoryRating out of 5
quality
4.8
value
4.8
professionalism
4.9
responsiveness
4.9
punctuality
4.9

Filter reviews by category

Showing 1-25 of 122 reviews

Elisa R.
08/2020
5.0
heating & air conditioning/hvac
  + -1 more
They are fantastic, thorough, very customer oriented, and give excellent pricing. They give great deals for renewals and I would highly recommend them.
Description of Work: They do my yearly maintenance on my HVAC system.
Rating CategoryRating out of 5
Yes, I recommend this pro

Michael C.
11/2018
5.0
dryer vent cleaning
  + -1 more
The work was done in July 2018, so I'm a little late submitting this review. My vent runs inside the wall from the ground floor to the roof and the house has a second floor so it's a very long vent. We had just gotten a new dryer that had a flow sensor on it and it would't run but a few minutes because the vent was clogged. These guys worked hard to get it cleaned out from the inside and from on the roof. That night the sensor on the dryer came on again so there was still some blockage. The guys from 1 Choice Mechanical came out the next day at no charge and cleaned the vent again. It's worked great ever since then. Our clothes dry in no time. They were punctual and professional. We couldn't be happier.
Description of Work: Dryer vent cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

JEFFREY S.
07/2018
1.0
heating & air conditioning/hvac
  + -1 more
We have a Home AC mini-split system made by Rheem. It is only 8 years old and been refilled with R22 every year since 2015. It is a small slow leak or leaks that is hard to pinpoint. We had every test done on it and 3 pros have said we have this type of leakage. We believe most likely due to defective Rheem Coils that were recalled and replaced under warranty. The 5 year warranty has expired so we must now pay either a little or a lot preferably a little to keep it running. Most companies want us to replace with estimates ranging from 2600-8900. I would like to at least try to seal it for a few hundred now even if could give only another year or two. We have researched it and results are mixed but we would have nothing to lose by trying sealant because either that or total replacement is the only option. Which brings me to this review. I look up Angie’s List and this company highly rated for years straight A consumer choice etc. So I call them and ask if they can do that Sealant Injection into my Freon and about how much it would cost. The lady says she would call someone else and get back to me. She calls back a few minutes later to say they WON’T do it. Without giving any reason just said WON’T do it. So, they refused to provide a HVAC Service and I don’t know why. Is it illegal, dangerous, liability issues or just too trivial? What happened to the customer is always right? If I have a business that can do it and a customer wants it and willing to pay and understands the possible results then why would I refuse to please that customer? Some sort of ethical issue? I’m sure the Job would’ve paid them well enough at least several hundred on a service call but only reply was NO. I just find it peculiar they are rated so highly on Angie’s List but can refuse services for which are expected from a reputable HVAC Company. I want Angie’s List people to know that just because these guys rate high doesn’t mean you’ll get what you want with your money. They did not make this potential customer happy with their reply that is why I wrote this review.
Description of Work: Was wanting an HVAC Service person to inject Nu-Calgon EZ Seal or similar product into our AC to attempt to seal, slow or delay the loss of R22 Freon.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Bill H.
06/2018
5.0
heating & air conditioning/hvac
  + -1 more
New AC unit in 2016 with recent problem being the third issue with unit since installed. Parts covered by warranty but labor and freon refill not. Most recently coil found leaking and needed to be replaced. I explained to owner past problems including my thought 3 breakdowns was excessive for newer unit. He said he would work with us to get it fixed to our satisfaction and he did just that. I would call them again for HVAC service.
Description of Work: Repair AC Unit

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Polly S.
04/2018
5.0
heating & air conditioning/hvac
  + -1 more
Absolutely no problems. The installers were professional, efficient and took care of all problems. The price was reasonable and no hidden charges. I would highly recommend One Choice Mechanical and will use them in the future. When I had the old furnace and ac serviced in the past, the technician was methodical and my old furnace ran better than it ever had. After 45 years of service out of my old furnace and ac, it finally bit the dust. Hopefully, the new one will outlive me.
Description of Work: replaced furnace and ac

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,098

Response from One Choice Mechanical
Thank you so very much for taking the time to rate and review One Choice Mechanical. We pride ourselves on quality work and superior customer service. We are so very glad that is what you experienced. Thank you for choosing One Choice and we look forward to working with you again in the future!

Bruce D.
11/2017
5.0
heating & air conditioning/hvac
  + -1 more
Great. They were punctual, professional, overcame obstacles and did a good job.
Description of Work: Whole house humidifier

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from One Choice Mechanical
Thank you for taking the time to rate and review One Choice Mechanical's service. We are always excited to hear from a customer that their expectations were meet and that they were pleased with the service that they received. Thank you again for choosing One Choice Mechanical and we look forward to working with you again in the future!

William P.
11/2017
5.0
heating & air conditioning/hvac
  + -1 more
Called ahead and arrived a couple hours earlier than scheduled which was a good thing. Troubleshooting was quick. Unfortunately, it took 2 trips to get parts because the supply house didn't give the tech the correct part the first time.
Description of Work: Furnace stopped working overnight. After a little bit of troubleshooting, the tech determined I needed a new induction motor/fan.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$370

Response from One Choice Mechanical
Thank you very much for taking the time to rate and review One Choice Mechanical! We are glad that you were satisfied with your service. We look forward to working with you again in the future! :)

Thomas B.
10/2017
4.0
heating & air conditioning/hvac
  + -1 more
Did not call before arriving as we were told they would do 30 min before; Arrived in time slot stated 3:00pm -5:00pm One tech. Performed inspection of furnace while other set in van, come in a few seconds and back to van several times After service complete and Tech's left, found air conditioner running and had to figure out why schedule would not resume, found tech's left thermostat in permanent hold with temp's set at their settings
Description of Work: Service Furnace / AC

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
3.0

Yes, I recommend this pro

Response from One Choice Mechanical
Thank you for taking the time to rate and review One Choice Mechanical. All comments will be reviewed with technicians and staff for training purposes as to improve our customer service experience. Thanks again for your time and comments and we look forward to working with you again in the future! :)

John K.
08/2017
5.0
heating & air conditioning/hvac
  + -1 more
I would say great but I had to get a new unit. AC Stopped working and One Choice came out quickly and diagnosed the problem. Tech tried a fix, but that only lasted a few hours. Returned and determined we needed a new condenser coil. Decided to replace outside unit as well. One day service to replace units and cool the house again. They deducted service call from first visit and gave me $250 off cost The price was very good. Neighbors had units replaced at twice the price. I have had a preventive maintenance contract with One Choice for over ten years. They do great professional work.
Description of Work: AC stopped working.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Response from One Choice Mechanical
Thank you so very much for taking the time to rate and review One Choice Mechanical, LLC. We strive to provide excellent customer service and appreciate it greatly when customers like you tell the world that is exactly what we have delivered. We truly appreciate you and your business and look forward to working with you in the future!

Angela G.
07/2017
5.0
heating & air conditioning/hvac
  + -1 more
Chris was on time & got the job done efficiently. Communicated what he did well.
Description of Work: 20 point inspection & clean AC & furnace. Cost includes 2 inspection & maintenannce/ year for HVAC & humidifier.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Response from One Choice Mechanical
So glad to hear you were satisfied with your service! We at One Choice appreciate you taking the time to rate and review our quality performance. Thank you so very much for your business and we look forward to working with you in the future!

Paul B.
07/2017
5.0
electrician
  + -1 more
It's been a long time since I used this company but my experience with them was very good. I have recommended them to several friends.
Description of Work: They did some basic electrical work - putting in plugs and probably did some other work.

Rating CategoryRating out of 5
value
5.0

Yes, I recommend this pro

CAROLYN M.
11/2016
5.0
heating & air conditioning/hvac
  + -1 more
absolutely perfectly, personnel were experienced, professional and thorough!
Description of Work: install new ac/heating

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from One Choice Mechanical
Thank you very much for taking the time to rate and review OCM! We appreciate all comments as it helps us to train and create a wonderful team. Your positive comments are a wonderful compliment for our team, staff, and training. Thanks again and we look forward to working with you in the future! :)

CAROLYN M.
11/2016
5.0
heating & air conditioning/hvac
  + -1 more
very well, professional, timely, excellent work.
Description of Work: heating and ac check, followed by replacement of the system

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from One Choice Mechanical
Thank you very much for taking the time to rate and review One Choice! We greatly value your comments and appreciate you as a valued customer. Thanks again and we look forward to working with you in the future! :)

Catherine V.
09/2016
5.0
air duct cleaning
  + -1 more
On Sept. 12 I was sent a reminder of my appointment along with a picture of my Technician. The two men arrived on time. They were professional, friendly and did a very good job. I would give this company A+++ rating. I am very happy with the work done.
Description of Work: On Sept. 15,2016 I had my 12 air vents cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from One Choice Mechanical
Thank you so very much for your positive reviews of One Choice Mechanical! We value you opinion and comments. Your positive experience empowers our team to continue with training and following the core values we live and work by. Thanks again and we look forward to working with you in the future! :) Thanks, Teresa Parker Office Manager

Carolyn M.
09/2015
5.0
electrician, heating & air conditioning/hvac
  + 0 more
We own a manufactured home. They are different then other houses. We had three estimates. The first one did a great job but did not measure anything. The second one measure things but wanted to take some of the wall out but we had to get someone else to do that. Than later that day they called us and said they did not want to do the job. So I called one choice mechanical and told them to send someone who is an expert and they did. Mr. Coover did a great job. He told me what he would do and even drew pictures for me because I was not sure about it. What made me happy was knowing they did this before. They did the job in one day even the rain did not stop them. They even came back out and put a door on the unit so we would not have to take seven screws out every time to change the filters. I am very happy with the job they did.
Description of Work: one choice mechanical installed a Trane 3 ton, XL16 package unit with 20KW heat strips for back up heat. They installed a new thermostat, with a new pad, whip, and disconnect. They installed return air filter floor grille and new duct word from outdoor unit to existing duct. All work was permitted and inspected.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,047

Response from One Choice Mechanical
Thank you so very much for taking the time to rate and review One Choice Mechanical! We are very please to hear that you were more than satisfied with the work that was performed at your home, beginning with the estimate all the way down to the extra effort to switch out the filter door. We strive to perform quality work for our customers and above all else perform that work with a great attitude! We are so proud that you witnessed both! Thanks again for your business and we look forward to working with you again in the future! :)

Gabriela G.
07/2015
5.0
heating & air conditioning/hvac
  + -1 more
Steve did an amazing job. He was very professional and explained everything in detail. I am very happy with the work done.
Description of Work: Changed coil and replaced other things in HVAC system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from One Choice Mechanical
Thank you very much for taking the time to rate and review One Choice Mechanical! We are proud that you were satisfied with your customer service as that is our mission here at OCM. Thank you again for your business and we look forward to working with you in the future! :)

Kenton P.
06/2015
5.0
heating & air conditioning/hvac
  + -1 more
I was reading the negative feedback from another company on google and they referred me to One Choice. Best decision I have made all month!
Description of Work: My AC unit was broken. The tech quickly discovered the problem and within 20 min. replaced the broken equipment and my AC was running.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$181

Response from One Choice Mechanical
Thank you for taking the time to rate One Choice! We are glad that you had a great experience with OCM, we strive for customer satisfaction on every call so we appreciate the feedback. It's nice to know that we are achieving our goal. Thank you very much for your business and look forward to working with you in the future! :)

Amanda D.
06/2015
5.0
electrician, heating & air conditioning/hvac
  + 0 more
After several attempts to contact other electricians who didn't show for estimates, I found One Choice Mechanical on Angie's List. Very quick service on quote and work was performed timely. I would recommend this company to others.
Description of Work: Repaired Electrical Meter Box.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$600

Response from One Choice Mechanical
Thank you very much for taking the time to rate and review One Choice Mechanical. We strive for the utmost in customer service and we are proud that service was reflected in your electrical call. Thanks again for choosing OCM and we look forward to working with you in the future! :)

John D.
04/2015
5.0
electrician, heating & air conditioning/hvac
  + 0 more
It all went well. He was on time. It was definitely a couple hours job. I would recommend him.
Description of Work: They just checked out the air conditioner to make sure it was working and it was getting low on freon and so he put some in.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

Response from One Choice Mechanical
Thank you for taking the time to rate and review One Choice Mechanical! We are happy to hear you felt confident in our services and would recommend us to others. Thank you for your business and we look forward to working with you in the future! :)

Norma H.
04/2015
5.0
plumbing
  + -1 more
I have used the electrical, fireplace and plumbing services from them.
Description of Work: I use One Mechanical. I bought a special deal through Angie's List last month. I used their plumbing services.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$69

Response from One Choice Mechanical
Thank you very much for taking the time to rate and review OCM! We appreciate your business and look forward to working with you in the future! :)

leeann S.
04/2015
3.0
electrician, heating & air conditioning/hvac
  + 0 more
Suggested we replace several items and none of them were actually broken, when I had my husband check them himself.
Description of Work: checked and cleaned furnace and electrical.

Rating CategoryRating out of 5
quality
2.0
value
4.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0

$200

Paul F.
03/2015
5.0
air duct cleaning, electrician
  + 0 more
It worked out very well. They were pretty quick to come over. The guy who came over worked for about an hour and it was a job well done.
Description of Work: They came for the yearly maintenance call for the furnace and the air conditioner.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

Response from One Choice Mechanical
Thank you for taking the time to rate and review One Choice! We are glad that you had a good experience with the technician and the quality of work you received. We greatly appreciate your business and look forward to working with you in the future! :)

Gary C.
03/2015
4.0
heating & air conditioning/hvac
  + -1 more
It turned out fine. I thought the Freon was expensive. I have used them twice.
Description of Work: One Choice Mechanical did a tune-up. They did replace something on our air conditioner so there was an additional charge. They put Freon in.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from One Choice Mechanical
Thank you for taking the time to rate and review OCM! We appreciate your comments and will take them into consideration as we do all of our customer suggestions. Thanks again for your patronage and we look forward to working with you in the future! :)

Ron D.
02/2015
5.0
heating & air conditioning/hvac
  + -1 more
The service for the big deal from One Choice Mechanical for air conditioner tune up was fine. It was fine. They came in and I wasn't there. My mother was able to meet the man who came over. She said that it didn't take very long and everything was fine and paid. It went just fine, it was great. It was worth the money. There were no repairs. He didn't say, well, you need this, you need this, you need this, nothing, no. It was a nice experience. I called by a day or so and set up an appointment and made sure that my mother could make it and she said yes. It was within the same week of the big deal purchase, maybe just a few days or something like that. Everything went smoothly.
Description of Work: He checked over the furnace and central air and he said everything was fine.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

Response from One Choice Mechanical
Thank you for taking the time to rate and review One Choice Mechanical! We appreciate your input as we strive for the best customer experience! We appreciate your business and look forward to working with you again in the future! :)

Angela G.
01/2015
5.0
heating & air conditioning/hvac
  + -1 more
Joe was very friendly and professional. Answered all our questions and truly seemed to have our best interest in mind.
Description of Work: HVAC service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

Response from One Choice Mechanical
Thank you for taking the time to rate and review OCM. We truly appreciate your comments regarding our service provided to you! Thank you for your business and we look forward to working with you in the future! :)

Contact information

8611 National Turnpike, Fairdale, KY 40118

http://www.ocmech.com

Service hours

Monday:
8:00 AM - 4:30 PM
Tuesday:
8:00 AM - 4:30 PM
Wednesday:
8:00 AM - 4:30 PM
Thursday:
8:00 AM - 4:30 PM
Friday:
8:00 AM - 4:30 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
HM04226
Trade License Locale
KY
Trade License Authority
Kentucky: Contractors
Trade License Expiration
10/31/2025

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Electrical,
Air Duct Cleaning,
Dryer Vent Cleaning,
Plumbing

FAQ

One Choice Mechanical is currently rated 4.8 overall out of 5.

Monday: 8:00 AM - 4:30 PM

Tuesday: 8:00 AM - 4:30 PM

Wednesday: 8:00 AM - 4:30 PM

Thursday: 8:00 AM - 4:30 PM

Friday: 8:00 AM - 4:30 PM

One Choice Mechanical accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, One Choice Mechanical offers free project estimates.
Yes, One Choice Mechanical offers eco-friendly accreditations.
No, One Choice Mechanical does not offer a senior discount.
Yes, One Choice Mechanical offers emergency services.
Yes, One Choice Mechanical offers warranties.
One Choice Mechanical offers the following services: Service, Installation, and FREE estimates on commercial, residential, and new construction. We do it all! If you need your system serviced, replaced, or cleaned give us a call at (502) 206-4018. We offer honest pricing and provide customers with a no-hassle guarantee, we provide options and only suggest replacements when absolutely necessary. Our favorite service is serving our community and we are grateful we have been able to do that for over 15 years now, thanks to you!
We do not service or install refrigeration systems or work on ice machines.

Contact information

8611 National Turnpike, Fairdale, KY 40118

http://www.ocmech.com

Service hours

Monday:
8:00 AM - 4:30 PM
Tuesday:
8:00 AM - 4:30 PM
Wednesday:
8:00 AM - 4:30 PM
Thursday:
8:00 AM - 4:30 PM
Friday:
8:00 AM - 4:30 PM