One Choice Mechanical

Heating and Air Conditioning, Electrical, Air Duct Cleaning,

About us

One Choice Mechanical, LLC is well known and respected in the Louisville and surrounding areas for its quality HVAC service and installation. Our name represents the epitome of integrity for customer service in the heating, air conditioning, and air quality industry. We have an active Master license in HVAC. We also carry an active Master Boiler license. We give FREE Estimates & accept Visa, Mastercard, AMEX, and offer financing options! You can find us at our website www.ocmech.com, on Angie's List, facebook, twitter, Google, & The Better Business Bureau-We have an A rating! OCM is also a proud member of the Kentucky Association of Plumbing, Heating, & Cooling Contractors Association.

Business highlights

17 years of trusted experience
Family Owned & Operated
Emergency Services Offered

Services we offer

Service, Installation, and FREE estimates on commercial, residential, and new construction. We do it all! If you need your system serviced, replaced, or cleaned give us a call at (502) 206-4018. We offer honest pricing and provide customers with a no-hassle guarantee, we provide options and only suggest replacements when absolutely necessary. Our favorite service is serving our community and we are grateful we have been able to do that for over 15 years now, thanks to you!

Services we don't offer

We do not service or install refrigeration systems or work on ice machines.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.8122 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
86%
4
8%
3
3%
2
0%
1
2%


Rating CategoryRating out of 5
quality
4.8
value
4.8
professionalism
4.9
responsiveness
4.9
punctuality
4.9

Filter reviews by category

Showing 26-50 of 122 reviews

Rob S.
01/2015
5.0
air duct cleaning
  + -1 more
The service guy was very professional, did the job in a timely manner, and did good work.
Description of Work: Installed new humidifier on hvac.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
3.0

Yes, I recommend this pro
$299

Response from One Choice Mechanical
Thank you for taking the time to rate and review OCM! We are glad that you were satisfied with the work performed in your home. We strive for the utmost in quality and customer service. Thank you for your business, it is greatly appreciated and we look forward to working with you in the future! :)

Ken H.
01/2015
5.0
heating & air conditioning/hvac
  + -1 more
Fine. On time, professional, did a good job as far as I know.
Description of Work: Furnace services for winter.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$69.95

Response from One Choice Mechanical
Thank you for taking the time to rate and review OCM! Your comments regarding our quality and service are always appreciated. Thank you for your business and we look forward to working with you in the future! :)

Craig G.
01/2015
5.0
heating & air conditioning/hvac
  + -1 more
On time very friendly good service took time to show parts that needed replaced.
Description of Work: Heater winter maintenance check.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Response from One Choice Mechanical
Thank you for taking the time to review OCM! We appreciate your business greatly and look forward to working with you in the future! :)

Rob S.
12/2014
5.0
electrician, heating & air conditioning/hvac
  + 0 more
They were very professional, prompt, cleaned up their mess, and explained how to operate the hunmidifier in great detail.
Description of Work: They installed a humidifier on our HVAC.

Rating CategoryRating out of 5
quality
5.0
punctuality
5.0

Yes, I recommend this pro
$299

Response from One Choice Mechanical
Thank you for taking the time to rate and review One Choice. We are glad that you were please with your install! Thank you for your business and we look forward to working with you in the future! :)

Charles L.
12/2014
5.0
heating & air conditioning/hvac
  + -1 more
Came on time (called before coming), they were professional, courteous, knowledgeable and did a thorough job.
Description of Work: Checked and cleaned the condenser, used gages to determine refrigerant levels. Inspected furnace and air filter.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Response from One Choice Mechanical
Thank you for taking the time to rate and review OCM! We are happy that you were pleased with the service you received. Thanks again for your business and we look forward to working with you in the future! :)

Crystal K.
11/2014
1.0
heating & air conditioning/hvac
  + -1 more
After less than 5 min the technician came up with my compassider and said that he was not sure if it was only that part that needed fixed, or that part and my blower motor. He said there was no way of knowing if my blower motor was bad at that time. He said that he could change one or both its up to me. "The blower motor might be perfectly fine." He said I'll tell you what, I'll change the compassider ($3 part) and if it's blowing out air then it means it worked. The guy somehow got it to work in 10-15 min it was blowing out air so I paid him $95 (with the 5% Angie's list discount) and he left. 1 hour later I noticed the furnace stopped blowing out air again!! I had another technician from a different company come out who said not only was the blower motor obviously shot to h***, but the compassider was not installed correctly. He stated that the guy did a lazy job and wanted to make more money for a small amount of work because to change the blower motor is a tough job. I finally got my furnace fixed but there was definitely no way in h*** I would ever call this company again. When I tried to explain what happened to the owner he gave me the run around saying they did nothing wrong. I feel like I was completely taken advantage of. That guy knew what he was doing and he knew my heat was not fixed when he left... DO NOT USE THIS COMPANY
Description of Work: A seemingly nice man came out to my house to attempt to fix my furnace that was heating up but not blowing air thru the vents. I showed him where the furnace was and he said he would take it from there.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
5.0

Yes, I recommend this pro

Jeffrey S.
11/2014
5.0
heating & air conditioning/hvac
  + -1 more
Do your home work and find out
Description of Work: You should Know

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$299

Response from One Choice Mechanical
Thank you for taking the time to rate One Choice Mechanical! We greatly appreciate your business and look forward to working with you in the future! :)

Matthew C.
10/2014
5.0
heating & air conditioning/hvac
  + -1 more
The first guy came, but did not have the parts he needed, even though I specified in my email what types of plumbing I had. We had to reschedule for another day. The second guy came and was very professional and knowledgeable. He installed the system fairly quickly and explained how to operate the system. He also showed me where my furnace was installed incorrectly. I had the original furnace installer come out and fix the problem, that was pointed out to me by this company. Very good customer service. I have not used the humidifier yet, but I am happy so far.
Description of Work: Installed a whole house humidifier.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$299

Response from One Choice Mechanical
Thank you for taking the time to rate and review OCM! I first would like to apologize regarding the miscommunication with your plumbing. We pride ourselves on AWESOME customer service so when there is a breakdown in the system we take that very seriously. We are glad that we were able to rectify that the second go around. We appreciate your business and look forward to working with you in the future! :)

Clarita Y.
10/2014
5.0
heating & air conditioning/hvac
  + -1 more
The guy who came was very polite and professional. He explained everything that he did and why he did it. I would recommend this company to anyone.
Description of Work: Furnace tune up for fall.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

Response from One Choice Mechanical
Thank you for taking the time to rate and review One Choice! We are glad you experienced great customer service! Thank you for your business and we look forward to working with you in the future! :)

Vern S.
10/2014
5.0
heating & air conditioning/hvac
  + -1 more
went as planned installer showed up, installed unit showed me how it worked. great company
Description of Work: yes, very professional

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from One Choice Mechanical
We are so glad that you were please with the service that you received from One Choice Mechanical! Our mission is to give superior customer service! Thank you for taking the time to rate and review our company and for choosing One Choice for your HVAC needs. We look forward to working with you in the future! :)

Altafay B.
09/2014
5.0
heating & air conditioning/hvac
  + -1 more
He arrived on time and checked each unit in a professional and timely manner. He answered all of my questions in terms that I understood. I was pleased with their service and would probably use them again if they offer a special with similar savings on fall furnace checks.
Description of Work: He checked four A/C units for summer use.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$196

Response from One Choice Mechanical
Thank you for taking the time to rate and review OCM! I am glad that you had a good experience with our technician. We strive for excellent customer service with every customer interaction! Thank you for your business it is greatly appreciated and we look forward to working with you in the future! :)

David K.
09/2014
5.0
heating & air conditioning/hvac
  + -1 more
Extremely professional and thorough. I was delighted with the service. Two other HVAC companies had tried and failed to fix the problem I was having. Lucas quickly identified the problem and solved it with minimal cost. I would very highly recommend this company. NOTE -- cost of service represents only my out of pocket cost through my home warranty service.
Description of Work: HVAC investigation and repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$108

Response from One Choice Mechanical
Thank you for taking the time to rate and review OCM! We are very glad that you had a great experience with your technician! We appreciate your business and look forward to working with you in the future! :)

Srinivas L.
09/2014
5.0
electrician
  + -1 more
It went good. I was satisfied with the service.
Description of Work: I purchased a Big Deal for $85 for Whole House Electrical Inspection!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Response from One Choice Mechanical
Thanks for taking the time to rate and review One Choice! We are glad that your service met your standards and you were satisfied with the work performed. Thank you for your business and we look forward to working with you in the future! :)

Dianne R.
09/2014
5.0
heating & air conditioning/hvac
  + -1 more
They did a great job, and they were on time. They stayed until the job was done which took a while.
Description of Work: They installed a new heat pump and air conditioning unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,000

Response from One Choice Mechanical
Thank you for taking the time to rate and review OCM! We are proud to hear that you were pleased with the work that was performed in your home. We strive for customer satisfaction at One Choice! Thanks again for your business and we look forward to working with you in the future! :)

PAUL R M.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
It went fine. They were on time and very nice. The service went well.
Description of Work: I purchased a Big Deal for a 20-point air conditioning tune-up.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

Response from One Choice Mechanical
Thanks for taking the time to rate and review OCM! We are glad your service went well and up to your satisfaction! Thank you for your business and we look forward to working with you in the future! :)

Eugene B.
06/2014
5.0
electrician, heating & air conditioning/hvac
  + 0 more
My air conditioning stopped working and I called numerous companies in the area but One Choice Mechanical was able to schedule me in the quickest. The Technician (Joe) arrived within the time window I was told and he was very friendly, respectful and professional. He went to work looking at my air conditioner and fairly quickly identified the problem which was a bad capacitor in the compressor. He showed me the old part so I could see where it had gone bad and replaced it. This solved the problem and I had my air conditioner working again cooling the house. I thought the price charged ($45 for the new part and $85 for labor) was very reasonable for this service call. Although I hope I don't need air conditioning service again for a long time, One Choice Mechanical will most certainly be my first call! Overall, One Choice Mechanical met or exceeded all my expectations for this service.
Description of Work: Repaired home air conditioner that stopped working.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$130

Response from One Choice Mechanical
Thank you for taking the time to rate and review One Choice Mechanical! We are proud that you had such a satisfactory experience with your technician and the quality of work that he performed for you! Thanks for choosing OCM and we look forward to working with you in the future! :)

CAROLYN S. H.
06/2014
5.0
air duct cleaning, heating & air conditioning/hvac
  + 0 more
It went perfect. They took awhile but they got the job done. It was a hard job but they did it very well in a timely manner.. Steve was one of the main guys that did most of the work. It is a huge relief that all the work is now properly done and I wont have to worry about it anymore. They went above and beyond.
Description of Work: They replaced a section of flex pipe. They also replaced a smashed air duct pipe in my crawl space. There was a main air duct that was not insulated so it was dripping condensation everywhere. He insulated the metal duct to that it would not drip and cause mold anymore.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$651.88

Response from One Choice Mechanical
Thanks for taking the time to rate and review OCM. We are glad that you were satisfied with the work performed and the character portrayed by your technician. Thank you for your business and we look forward to working with you in the future! :)

Ray B.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
Showed up on time and performed services in a professional manner.
Description of Work: Serviced AC.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

Response from One Choice Mechanical
Thank you for taking the time to rate and review OCM. We strive for professionalism and customer satisfaction, we are proud that is what you received! Thank you for your business and we look forward to working with you in the future! :)

THERESA H.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
Handled mix up very professionally. I am satisfied to wait until fall.
Description of Work: they are actually not coming until fall due to a mix up. a/c was cleaned by someone else. They are now scheduled to do a heat check up in fall for same price.

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

Diana W.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
We usually worry about new contractors, but not to worry here. Friendly, courteous, professional service. Glad that he was on Angie's list.
Description of Work: Cleaning & inspection of our A/C unit.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

Judy S.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
He was prompt, polite and professional.
Description of Work: cleaned and tested air unit

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$49

Adam T.
06/2014
5.0
electrician, heating & air conditioning/hvac
  + 0 more
Great. bobby was very responsive, so far the easiest to get in touch with of all contractors we have worked with.
Description of Work: Electrical revamp, new upgraded panel, surge protector, fixed outlets, installed lights. The works.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,900

Response from One Choice Mechanical
Thank you for taking the time to rate and review OCM! We appreciate your business greatly and we are glad you were satisfied with our service. Thanks again for your business and we look forward to working with you in the future! :)

Charles W.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
service was quick and effective as far as I can tell; tech was personable, friendly and courteous.
Description of Work: inspected and regulated the HVAC system in my house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

Response from One Choice Mechanical
Thank you for taking the time to rate and review One Choice Mechanical! We appreciate your business greatly and we are glad you had a satisfactory experience. Thank you for your business and we look forward to working with you in the future! :)

CAROLYN S. H.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
This was a good experience for me from the onset. The office contact was friendly and helpful and got me a timely appointment. Steve was very businesslike and capable working on the air conditioner. He worked diligently and steady and it was easy to see that he is a great extension of the company he works for. I definitely will call them again. And definitely refer others to them.
Description of Work: I purchased an Angie's List $49.00 AC Tune-Up Special from OCM. These specials do a great job of introducing consumers to companies they haven't used before. Super good idea.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

Response from One Choice Mechanical
Thank you very much for taking the time to rate and review OCM. We strive for customer service and as always quality performance. I am glad that you received both! Thank you for your business and we look forward to doing business with you in the future! :)

Lizabeth A.
06/2014
3.0
heating & air conditioning/hvac
  + -1 more
It turned out fine. They did exactly what I paid for. They recognized I needed additional work, specifically a leak. I needed to ask additional questions.
Description of Work: They tuned up our AC unit.

Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

$49

Response from One Choice Mechanical
Thank you for taking the time to rate and review our company. I apologize that you felt our overall service was a C average we strive to do much better than that at One Choice Mechanical. We always expect our professionalism and quality of work to be of the highest standard. I will take your comments back to our company meeting to discuss ways to improve our customer satisfaction. Again thank you for your business and we look forward to working with you in the future! :)

Contact information

8611 National Turnpike, Fairdale, KY 40118

http://www.ocmech.com

Service hours

Monday:
8:00 AM - 4:30 PM
Tuesday:
8:00 AM - 4:30 PM
Wednesday:
8:00 AM - 4:30 PM
Thursday:
8:00 AM - 4:30 PM
Friday:
8:00 AM - 4:30 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
HM04226
Trade License Locale
KY
Trade License Authority
Kentucky: Contractors
Trade License Expiration
10/31/2025

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Electrical,
Air Duct Cleaning,
Dryer Vent Cleaning,
Plumbing

FAQ

One Choice Mechanical is currently rated 4.8 overall out of 5.

Monday: 8:00 AM - 4:30 PM

Tuesday: 8:00 AM - 4:30 PM

Wednesday: 8:00 AM - 4:30 PM

Thursday: 8:00 AM - 4:30 PM

Friday: 8:00 AM - 4:30 PM

One Choice Mechanical accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, One Choice Mechanical offers free project estimates.
Yes, One Choice Mechanical offers eco-friendly accreditations.
No, One Choice Mechanical does not offer a senior discount.
Yes, One Choice Mechanical offers emergency services.
Yes, One Choice Mechanical offers warranties.
One Choice Mechanical offers the following services: Service, Installation, and FREE estimates on commercial, residential, and new construction. We do it all! If you need your system serviced, replaced, or cleaned give us a call at (502) 206-4018. We offer honest pricing and provide customers with a no-hassle guarantee, we provide options and only suggest replacements when absolutely necessary. Our favorite service is serving our community and we are grateful we have been able to do that for over 15 years now, thanks to you!
We do not service or install refrigeration systems or work on ice machines.

Contact information

8611 National Turnpike, Fairdale, KY 40118

http://www.ocmech.com

Service hours

Monday:
8:00 AM - 4:30 PM
Tuesday:
8:00 AM - 4:30 PM
Wednesday:
8:00 AM - 4:30 PM
Thursday:
8:00 AM - 4:30 PM
Friday:
8:00 AM - 4:30 PM