About us
Business highlights
49 years of trusted experience
Services we offer
Amenities
Accepted payment methods
Reviews
4.727 Reviews
Showing 1-25 of 27 reviews
Jennifer P.
06/2020
plumbing
+ -1 moreThe neiheisel guys knew the exact problem, had the needed parts in their truck, and fixed both toilets the day of. They were extremely professional and knowledgeable!
Description of Work: 2 Toilets not flushing
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$300
Lisa J.
02/2018
plumbing
+ -1 moreI would HIGHLY recommend using Neiheisel plumbing. Their entire team was kind, reliable and overall did a great job with a tough project. The project at our 110 year old home took 5 days to complete and they cleaned up after themselves everyday and made sure to have the water off in our home for as little time as possible and were super positive and happy every time my husband or I chatted with them. Great service, fair prices, and a great team.
Description of Work: Re-lay all sewer pipes in our basement floor.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
kim L.
12/2017
plumbing, home remodeling
+ 0 moreThis is the company you want for your next plumbing project. The plumbers who came out to do their part on our bathroom remodel were courteous and extremely skilled. They went above and beyond to make sure the plumbing would meet our needs. We live in an old Victorian farmhouse and the plumbing they installed was like a work of art by the time they were finished. It was not an easy installation by any means. I have nothing but respect for this company.
Description of Work: New plumbing in old house for bathroom remodel.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
Nancy C.
06/2017
plumbing
+ -1 more.
Description of Work: .
| Rating Category | Rating out of 5 |
|---|
Yes, I recommend this pro
$700
Michael S.
01/2017
plumbing
+ -1 moreNeiheisel Plumbing had serviced home prior to our purchase. The kitchen faucet leaked continuously and had issues with leaky connection to washing machine. They knew this issues with both faucet and washer prior to appointment. They did not inform me that they had recommended replacement and that appointment was not useful. The plumber came and stated those facts and was of little use. Essentially, they knew the problems and did not communicate. Therefore, we paid for an unnecessary service visit. Due to these issues, we will not use them any longer.
Description of Work: We called out to Neiheisel plumbing to evaluate kitchen faucet and washer /dryer connection.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
$250
Response from NEIHEISEL PLUMBING INC
Sheila R.
12/2016
plumbing
+ -1 moreBasement flooded due to rain and plumber was called to snake drain. They arrived on time and completed the job.
Description of Work: Drain cleaning
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
Response from NEIHEISEL PLUMBING INC
Melanie S.
07/2015
plumbing
+ -1 moreunknown
Description of Work: I purchased a service deal from Angie's List for $107. I had a leak in my kitchen ceiling with a visible stain. They came out and looked at the stain, then I showed the tech the laundry room on 2nd floor where I suspected the leak from. He peeked behind the machine, never moved anything. Couldn't find any signs of water. Said it may have been a one time thing and left within 20 mins of arrival. He took my coupon for the $107 and then later that day I was emailed a balance due for an additional $49! The bill showed the service call to come out was $98 & they charged me an additional $49 for work done! They did not do any work. I have been going back and forth with this company to get this bill resolved and they refuse to respond to any of my attempts at contact. Angie's list has also been trying to reach them and is getting the same treatment. This is a scam!
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
$156
Response from NEIHEISEL PLUMBING INC
Steve L.
03/2015
plumbing
+ -1 moreWas able to find the leak very quick and install a new copper pipe that fixed the issue. Vefry professional job.
Description of Work: Found and fixed a high-pressure leak in a copper pipe.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$250
Response from NEIHEISEL PLUMBING INC
David B.
02/2015
plumbing
+ -1 moreIt was good. They came right away. My toilet was leaking through the floor. My toilet on the second floor was leaking through the ceiling on the first floor. They came within a few hours when I called and completely fixed it. I watched and it's a pretty hard job. So, I thought that was the reason for the price for it. They're putting on there seal.
Description of Work: My toilet on the second floor was leaking through the ceiling on the first floor. They came within a few hours when I called and completely fixed it.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$172
Response from NEIHEISEL PLUMBING INC
Rodney H.
02/2015
plumbing
+ -1 moreunknown
Description of Work: Replaced water main valve along with water valve outside.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$435
Response from NEIHEISEL PLUMBING INC
Crystal K.
07/2014
plumbing
+ -1 moreunknown
Description of Work: I have used Neiheisel Plumbing on several occasions. The work is completed right the first time,very professional and knowledgeable staff. I would definitely recommend Neiheisel Plumbing.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$259
gregory B.
06/2014
plumbing, water heater repair
+ 0 morewoke up to find no hot water. Friday the 13th no less. checked the water heater, tried to get relate the pilot without success. checked Angie's list Neiheisel's was highly rated and close, called them at 8am. I was hoping to get fixed before MONDAY. They said they'd have some out between 11am and 1 pm SAME DAY. They were on time They fixed the problem
Description of Work: fixed hot water heater
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$330
Tami G.
06/2014
plumbing
+ -1 moreNot many details. They were here right on time, and did the job quickly and efficiently. The plumber was very nice and professional (and wore covers over his shoes!)
Description of Work: During Kitchen remodel, we had an issue with the refrigerator leaking. They came out VERY quickly (after calling others who could not make it for days), and fixed the problem. So, we called them back to install new faucet and hook up dishwasher.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$440
Sue D.
11/2013
plumbing, home remodeling, drain cleaning
+ 1 moreNothing was done. He was here on time to look at project, that was all.
Description of Work: Came on 11/7 to look over project. Said would send estimate via email on 11/8. No response after two additional phone calls to him on11/11 and 11/14. Extremely disappointed with them, if not interested he should have said so in the begining. Also while here he told me doesn't like installing neo angle shower doors would not give any warranty, and did not like price pfister shower kit I had purchased for project,,preferred moen or delta. I also needed drain cleaning doe and shower drain extended to match up with shower pan. The least he could have done was return my calls.
| Rating Category | Rating out of 5 |
|---|---|
| professionalism | |
| responsiveness | |
| punctuality |
Response from NEIHEISEL PLUMBING INC
Daniel M.
10/2013
plumbing, water heater repair
+ 0 moreIt went well
Description of Work: Replace hot water heater & pressure reduction value
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$800
Jack W.
04/2013
plumbing
+ -1 moreMy sump pump failed and began to heat. I unplugged it. Rain was coming overnight. I called and they came same day, and replaced the sump pump. I have used this company exclusively for all my plumbing needs for 12 years. They are the best.
Description of Work: New sump pump installed.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$300
Nila C.
11/2012
plumbing
+ -1 morePrompt arrival, clean uniforms, professional but cordial, worked fast, requested a walk-through with owner before departure . A welcome Change from "the usual". Bill received in mail was totally itemized in detail, not just a lump sum.
Description of Work: Many leaking faucet repairs, toilet mechanisms replaced, faucet replacement
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$732
Holly A.
09/2012
plumbing
+ -1 moreI sent an email through Angie's List and received a return call the next day. An appointment was scheduled very quickly. I believed I needed to have a new wax ring installed, but was advised that a new toilet would be a better option (original was 66 years old). The plumber told me my options, went and picked up the new toilet, installed, and hauled the old one away. I also thought I needed several drarins snaked, but he did a quick clean out and was honest enough to let me know I didn't need the more expensive service. All services were performed very quickly - will definitely use again!
Description of Work: Installation of new toilet - check of drains
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$400
Ken G.
04/2012
water heater repair
+ -1 moreCalled Neiheisel, gave them model of water heater I wanted. They put me on hold for less then a minute while they checked for availability. They returned with quote and install date (next day avail.) Eric showed up right on time, removed old unit, replaced with new tank, and replaced shut off valves (2). Filled tank, lit pilot and checked for leaks, all was well, total time was appox 2 hours. Hauled away old tank, no extra charges, no surprises. Job well done, good price, no nickel & dime charges. Recommended for your plumbing needs.
Description of Work: Replacement of a 50gal natural gas water heater. Replaced main water shut off valve and tank water shut off valve with ball valves.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$1,100
Brian W.
06/2011
plumbing
+ -1 moreThe service and professionalism was top notch.. The plumber placed covers over his shoes when entering our home which made my wife very happy. The price was also less than I expected to pay. We'll definitely call Neiheisel if we need a plumber in the future.
Description of Work: We found a small water leak dripping down the piping in the basement so we called Neiheisel Plumbing to investigate and fix the problem. They quickly located the leak and completed the repair job in less than an hour. The leak was propagating from the first floor half bath.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$160
MARGARET M.
09/2010
plumbing, drain pipe
+ 0 moreIt was a great experience. The office staff is also very friendly and accomodating
Description of Work: I had a block in the drain that goes from the house to the sewer system. They sent someone over right away and they worked very diligently for two hours. I was pleased with the work, and pleasantly suprised at the reasonable bill.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$150
becky K.
01/2009
plumbing
+ -1 moreThey were especially prompt in replying and coming out to give an estimate. They sent two people out to come up with the best plan. They came as scheduled, and took less time than anticipated. The final price fell below the estimate.
Description of Work: I used Neiheisel Plumbing to replace a drainpipe that ran to the outside of the house.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$600
Diane S.
08/2007
plumbing
+ -1 moreI called Neiheisel Plumbing because I had a leak from my hot water heater. I have used Neiheisel for many years and have always been satisfied until recently. The plumber arrived in a timely manner but did not take any time to examine the tank or offer any solutions. The tank was going to have to be replaced. The service was fine but my complaint comes when I got the bill. The bill was over $1000 which I assume is a fair amount, but an estimate of the cost was never offered. The bill had no itemization of the charges on it. I called the office and spoke to Dave and requested an itemized bill. He told me that they have a set fee for water heaters and could not provide the itemization. I am not questioning that it is a fair charge for the service, but I do believe it is a reasonable request to have an explanation of what I am paying for.
Description of Work: Replaced hot water heater.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
$1,000
Response from NEIHEISEL PLUMBING INC
Brent M.
09/2000
plumbing
+ -1 moreFAMILY BUSINESS, VERY NICE, FAIR , HONEST
Description of Work: REPLACED GARBAGE DISPOSAL & NEW TOILET TANK
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
PAUL T.
09/2000
plumbing
+ -1 moreDOES GOOD JOB, COMES RIGHT AWAY, TOO EXPENSIVE
Description of Work: REPAIRED BATHROOM PLUMBING
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
- 1(current)
- 2
Contact information
2670 Crescent Springs Pike, Suite A, Erlanger, KY 41017
www.neiheiselplumbing.comService hours
Monday:
8:00 AM - 5:00 AMTuesday:
8:00 AM - 5:00 AMWednesday:
8:00 AM - 5:00 AMThursday:
8:00 AM - 5:00 AMFriday:
8:00 AM - 5:00 AMLicensing
Bonded
Insured
Eco-friendly Accreditations
LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Plumbing,
Water Heaters,
Drain Cleaning,
Kitchen and Bath Remodeling,
Drain Pipe Installation,
Sewer Cleaning
FAQ
NEIHEISEL PLUMBING INC is currently rated 4.7 overall out of 5.
Monday: 8:00 AM - 5:00 AM
Tuesday: 8:00 AM - 5:00 AM
Wednesday: 8:00 AM - 5:00 AM
Thursday: 8:00 AM - 5:00 AM
Friday: 8:00 AM - 5:00 AM
NEIHEISEL PLUMBING INC accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
No, NEIHEISEL PLUMBING INC does not offer free project estimates.
Yes, NEIHEISEL PLUMBING INC offers eco-friendly accreditations.
No, NEIHEISEL PLUMBING INC does not offer a senior discount.
No, NEIHEISEL PLUMBING INC does not offer emergency services.
No, NEIHEISEL PLUMBING INC does not offer warranties.
NEIHEISEL PLUMBING INC offers the following services: Neiheisel Plumbing Inc. does complete service, repair, remodel, and light commerical plumbing.
Contact information
2670 Crescent Springs Pike, Suite A, Erlanger, KY 41017
www.neiheiselplumbing.comService hours
Monday:
8:00 AM - 5:00 AMTuesday:
8:00 AM - 5:00 AMWednesday:
8:00 AM - 5:00 AMThursday:
8:00 AM - 5:00 AMFriday:
8:00 AM - 5:00 AM