Jansen Building & Remodeling, LLC

They were in an out in about 6 hours. Closets look great and the insulation is great. We had it put in our garage and it stays cool in the heat and warm in the cold.

Jansen was recommended by our remodel contractor. They came and we showed the them closet storage systems we wanted and they measured the areas we were putting their product. We were promised an estimate in a few days. A week or so later, they called and told me they needed our credit card number to guarantee shipment of the parts we ordered. I told them I wanted to pay with check, they said that was fine, but they only needed to guarantee the payment. A while later they called to put in some of the systemswe had ordered, I told them I neeedd to see the drawing as we had changed the rooms slightly and I wanted to see how the storage system would fit in the new rooms. They told me they didn't have a drawing. For some stupid reason I trusted them and still let them put the system in. Acouple days later I received my credit card bill and there was a charge for$ 3800.00 on it. I called and was told it was an accident.I didn't complain too much as I would just pay it to the credit card and it was same as a check. It was a few weeks before the other products i guess I ordered arrived, in the meantim,e they had to come back to add a couple things and remove a couple things. I was still without a drawing , NOR any type of pricing on what I was buying. A short time later I received another charge for 1380.00 on my credit card. Okay, I had agreed to the 7600.00 ( I can't begin to tell you how stupid i feel now...)so the 3600 + 1380 wasn't up to 7600.00. It was then I was told the professionals that came in to install this expensive closet system we way unqualified. My contractors told me the one installer couldn't read a tape measure and the other one spent more time smoking than working. my contractors told me they were amazed at how unprofessional these Jansen Guys were. Okay, so now comes the stuff I still can't believe, I get a call that the last of the systems I ordered were in and they wanted to come install them. I told them, NOT UNTIL I GET A DRAWING TO SEE WHAT I AM GETTING. They show up with an ametuer drawing, a stick/line drawing from a kids computer program that was not labeeedl or anything. And not to spec.... which shows the way they were going to install the products in our room. I tell them" no" as the room had been changed and we need nowhere near what they we going to install. They took away a bunch of productThey showed up and installed the product as I had asked, with the exception of putting some of it on the wrong wall. Frustrated, I called the company owner, whom I nad never met nor talked with, and complained about not getting an estimate, not getting any kind of itemized bill, not getting some of the accessorioes I had ordered, and the lack of professionalism from his installers and his salesperson. He told me he would get right back to me. a few days later he called and asked to come over and see the job, he seemed like he was genuinely concerned about this horrible treatment I had received. He showed up, looked around talked about things and told me he would have his guys back to instal a backordered part and they would fix the other little things they'd missed... Well before he could get back to me, I got another credit card bill and this company had charged another 3500.00 + 300.00 to my card. 7600.00 was now way over 8,000.00. My wife was furious, and very upset, as was i , I called him and asked him whay the overcharge, he told me we had purchased more than we originally were quoted and he would send me an itemized bill explaining it. I told him fine, But I didn't want his "Installers" in my home again. This guy was a real arogant jerk. I asked my contractors to fix his installe'rs work. and move a wall storage unit to the correct wall. They did, and we were horrified to see the installer, who Mr. Jansen said was his "best" had used a "nail" as a stud finder and punched over 30 holes in two feet of wall to find the stud. and then he had missed that stud by 3 inches. (I have pictures of all this stuff. ) That means these very heavy, wall mounted, storage systems were installed in nothing more supporting than1/2 inch dry wall with nothing more than wood screws directly intote drywall. I had the units fixed. Mr. Jansen sent me an itemized invoice for 8 thousand plus dollars worth of closet shelving which he put on a a bit more than half a page of paper. It read like "15 storage systems@ 600.,00 = ??" His work ethic was horrible, He lied, many times, he overcharged us, and frankly was quite arrogant about the whole situation. I was going to call our attorney, and credit card company, etc.. but we were dealing with some serious health and family issues and we just wanted Jansen out of our lives. I know it's not proper to say this, But Jansen Co. ripped us off and he's a crook. Oh, and I can offer much proof...

The workers were quick and efficient, and thorough in their install details. Insulation is a messy business, and they cleaned up after themselves fairly well. I followed up with a run of the Dyson and we were good to go. Their price was very competitive and I would definitely recommend their work.

DID GOOD WORK OVERALL. NOT A VERY GOOD CLEAN UP.