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Arlinghaus Heating & Air Conditioning

Heating and Air Conditioning, Drain Cleaning, Air Duct Cleaning,

About us

At Arlinghaus Heating and Air Conditioning, We are dedicated to making your house a "Happy House." Your home should be comfortable, clean and efficient and that is exactly what our team delivers! We have products and services that will create even temperatures, clean air, and humidity control throughout your house. We provide and recommend efficient solutions to help lower your energy cost. The most important part of our business is you. If you are not happy we are not happy...that is our Happy House Seal of Approval and our personal pledge to you as our valued customer. Every employee at Arlinghaus knows our mission statement and every employee works hard to deliver it to every customer, every time. "Through teamwork, we will achieve and exceed the expectations of our customers by providing the best quality solutions, products and services provided by highly trained and integrity like-minded individuals. People don't care how much we know until they know how much we care. "Service is our passion."

Business highlights

16 years of trusted experience
Family Owned & Operated
Emergency Services Offered
Eco Friendly

Services we offer

Heating & AC Installation & Service of All Brands, Indoor Air Quality Products, Residential & Commercial. Water Heater Installation.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

2%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.8177 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
92%
4
3%
3
3%
2
0%
1
3%


Rating CategoryRating out of 5
quality
4.9
value
4.6
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 76-177 of 177 reviews

Mark H.
07/2017
5.0
heating & air conditioning/hvac, air duct cleaning
  + 0 more
They did a great job each time they were out.
Description of Work: Air conditioning service and repair. I have a very old system that I know will need to be replaced but they were able to nurse along. I signed up for "membership" which I feel was a very good value.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,300

Larry M.
05/2017
5.0
heating & air conditioning/hvac
  + -1 more
It went fantastic. They wore covers on their shoes and also put floor coverings down to protect the carpets
Description of Work: Just had our Furnace and Air Conditioner replaced and they also added a return air vent in our bedroom.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,000

Jerry G.
04/2017
5.0
heating & air conditioning/hvac
  + -1 more
He arrived on schedule and was very helpful by answering questions, reprogrammed the thermostat as requested, and went about the business of checking the furnace and air conditioner to be sure everything was ready for use in the coming season. He was very knowledgeable and personable and made us feel that things were in good hands.
Description of Work: Routine maintenance on heating and air conditioning system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$260

Jerry H.
01/2017
5.0
heating & air conditioning/hvac
  + -1 more
They arrived on time. Removed the old furnace and a/c and installed the new furnace and a/c the same day. They cleaned up and went over the complete operation of the new system with us before leaving. If your looking for a new furnace or A/C, give them a call.
Description of Work: Replaced existing HVAC system with new.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jerry H.
01/2017
5.0
heating & air conditioning/hvac
  + -1 more
They did a great job. They removed the existing equipment and installed a complete new heating and air conditioning system. They went over the operation of the new system and cleaned up after the system was installed. Each and every employee from Arlinghaus Heating and Air that I have spoken with or met has been very professional and knowledgeable. If you are looking for a new heating and air conditioning system system or service for your existing equipment l would recommend that you give Arlinghaus Heating and Air a call.
Description of Work: I needed to replace my existing furnace, and air conditioner.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Timothy T.
12/2016
5.0
heating & air conditioning/hvac, energy audit
  + 0 more
Great Greg is great at explaining what was needed after his checking system. We will see him again in the Spring for the AC check
Description of Work: Safety and Winter tune up on furnace

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$68

Tracy P.
12/2016
5.0
heating & air conditioning/hvac
  + -1 more
Matt came out to my home and explained everything to me in depth (unlike the other companies I had come out for estimates). And he answered all my questions to my satisfaction. They came the next week for the install. My old heat pump furnace appeared like it would be impossible to remove from the tiny closet it was in. But Sonny was wonderful! Not only did he get that thing out of there, he never gave up nor did he complain about it at any time. Justin was outside in the cold with the other part and he did a wonderful job. They both were very knowledgeable and very pleasant. No mess was left behind, which I was great full for. I paid a little more than the other quotes I received, but I believe you get what you pay for and I most certainly did. I thank them all from the office staff to the installers. Job well done.
Description of Work: I purchased a new heat pump system.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Lisa H.
11/2016
5.0
heating & air conditioning/hvac
  + -1 more
They arrived promptly, cleaned out and serviced the unit and got it working again!
Description of Work: Basement flooded and my new furnace (installed in Sept 2015) was under 2 feet of water.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Michael K.
10/2016
5.0
heating & air conditioning/hvac
  + -1 more
We choose Trane product, their specialty. Product has worked flawlessly. Well worth all the money we spent. Very professional, and efficient. They aren't cheap but I believe you usually get what you pay for if you research the product and company first.
Description of Work: We had them install a brand new heat pump and furnace about five years ago. Now use them for semi annual check ups. The maintenance contract is priced fairly.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,500

Response from Arlinghaus Heating & Air Conditioning
[Member Name Removed] , Thank you so much for taking the time to leave your feedback and more importantly thank you for your business!

Jerry H.
09/2016
5.0
heating & air conditioning/hvac
  + -1 more
Matt Hood of Arlinghaus Heating & Air was very knowledgeable and helpful in helping me decide which system would meet the heating and cooling needs I was looking for. I will definitely be considering them when we get ready to purchase our new system.
Description of Work: Needed a quote on new a/c and furnace.

Rating CategoryRating out of 5
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sarah T.
07/2016
5.0
heating & air conditioning/hvac
  + -1 more
The guy that came out, Bryan was very professional. They are a highly rated a/c company. He told me they installed an HVAC system in my neighbors unit across from me. They do very good, quality work. I had their sales rep come out and give me a quote for a new system, as well. I really like them and I would use them again.
Description of Work: A/C Tune Up

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$59

Dan M.
04/2016
1.0
heating & air conditioning/hvac
  + -1 more
Everything is explained above. I am not interested in a response from the company. I will never do business with them again. Disgusting.
Description of Work: Technician was professional and competent. This was a Spring Special $69 air conditioner service call. Bad joke. My 7.5 capacitor was reading 5.0. They wanted $157 for a replacement. I said "no" because the price was so obviously ridiculous. After the technician left I ordered one for $10 on Amazon! In addition, two 35 amp fuses needed to be replaced at the outside unit. The price was $89 for two 35 amp fuses. Total rip off.

Rating CategoryRating out of 5
quality
5.0
value
1.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$154

Response from Arlinghaus Heating & Air Conditioning
Hello my name is Brian Arlinghaus owner or Arlinghaus Heating and Air and I feel that I must respond to this review for others not to be mislead. We provided a clean and check of an air conditioning system. We cleaned it and then checked all components. Then we let the customer know if anything is wrong with the system. In this case a couple items of concern and the customer was given options by a Honest Kentucky State Licensed Arlinghaus Service Technician. This is a huge value to customers. The fact that parts can be bought off the internet is irrelevant due to anything is able to be bought on the internet. The fact is that running a business cost money. Besides the basic cost of running a business the training involved to keep the technicians educated for our customers is very important and required by the State of Kentucky. We also carry a 1 year warranty on all parts that states if the part fails we will replace it at no cost. I'm sorry that you do not see the value in the service that we have provided you in hopes that other that read this review will.

Sheena D.
02/2016
5.0
heating & air conditioning/hvac
  + -1 more
Heater wasn't working, they came out on a Sunday and fixed it. It was great, they were very professional and knowledgeable.
Description of Work: They fixed my heater.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$285

John W.
01/2016
5.0
heating & air conditioning/hvac
  + -1 more
Very satisfied with service, installation, and follow up questions we had. Mike White was very easy to work with. Would highly recommend.
Description of Work: Installed new heating and a/c units

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Michael K.
10/2015
5.0
heating & air conditioning/hvac
  + -1 more
Purchased a new system from them two years ago. The old heat pump, and furnace were completely replaced from "the ground up:", We have had absolutely no issues with the system. It cut our bills and provide even heating and cooling. Recent semi annual inspection was without any issues or problems. Technician was prompt, friendly and professional. Highly recommend this company for any of your heating and cooling needs. Note they sell Trane but are able to work on other systems.
Description of Work: annual check up on heating and air conditioning system (heat pump) that they installed in July 2013

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$198

Olivia W.
03/2015
5.0
heating & air conditioning/hvac
  + -1 more
They did a superb job. They were prompt and on time. They were very professional.
Description of Work: They came and serviced my heater. This was an annual tune up.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$79

Sharon S.
01/2015
5.0
heating & air conditioning/hvac
  + -1 more
I would highly recommend them!
Description of Work: Needed emergency service. They came out within 2 hours,. Very pleasant and knowledgeable .....had our furnace up and running within an hour after they arrived. Great service!! Couldn't ask for a nicer, qualified technician...Bryan. They replaced the blower and cleaned up other parts.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$503

ELLEN E.
12/2014
1.0
air duct cleaning, heating & air conditioning/hvac
  + 0 more
Terrible. Had to return numerous times to get the furnace, heat pump regulators working properly. 1st heat pump defective. Kept sending a different crew member over to correct. Couldn't get the ducts balanced. The damper kept whistling. Had to return multiple times for that. absolutely do nOT recommend! Office didn't keep records of who was here last.
Description of Work: Put in a furnace, 2 heat pumps, programmable thermostats, humidifier

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
2.0
responsiveness
1.0
punctuality
2.0

$12,000

Response from Arlinghaus Heating & Air Conditioning
Hello, First I want to thank you for your business and we are always dedicated to provide the best customer service. With your specific installation there were mechanical problems that happened and were out of our control. Instead of replacing the part we went beyond the manufacture and replaced the unit. We have always responded quickly and professionally to honor our warranty and 100% satisfaction guarantee. Our Team has been out after this review was posted to go over your concerns and I hope that you are now 100% satisfied. Sincerely, Brian Arlinghaus

Timothy T.
10/2014
5.0
heating & air conditioning/hvac
  + -1 more
The technician was prompt, courteous, and professional. He explained everything he did, offered maintenance tips, and answered all my questions to my satisfaction. The price of $175.00 included a service contract that will cover next spring's service.
Description of Work: The furnace at the condo I recently purchased was inspected and serviced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Hope K.
10/2014
5.0
heating & air conditioning/hvac
  + -1 more
Every thing went fine. Technician checked thermostat, checked humidifier, cleaned filters checked all parts to see that things were in working order and that things were safe.
Description of Work: This is for my maitenance contract. They call me in the spring and fall to set up a call to check out the furnace and air conditioner. The service technician was very polite, called when he was on his way,wore booties , so not to leave dirt on the floor, ask if I had any questions and he was very thorough. I'm e had experience with other companies, and Arlinghausair is far above the rest. My technician was Jake Patterson. A very nice young man.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Kevin M.
10/2014
5.0
heating & air conditioning/hvac, air duct cleaning
  + 0 more
Arlinghaus performed the fall cleaning/maintenance for my furnace. This was my first experience with their service and I was pleased. I read their reviews online and found the service to be very much in-line with everyone else's. Jake did find a faulty capacitor. The blower motor was replaced by another firm several months ago via a home warranty program but the capacitor was not replaced then. Jack recommended replacement, which we did. Jake answered all of the questions I had and offered a simple maintenance item I can perform every few months. This was something another larger company in NKY did not offer when they performed services last year. I was very pleased with Arlinghaus and will be using them in the future.
Description of Work: Arlinghaus performed the fall cleaning/maintenance for my furnace

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$259

Janis D.
09/2014
5.0
heating & air conditioning/hvac
  + -1 more
Very, very well! As usual, we were pleased with the promptness, the professionalism and knowledge provided by each and every person we have dealt with, from the initial call into their office, to the technicians. Jack, Doug and whomever else has been to our home have been great! Thanks!
Description of Work: This review is a follow-up for service provided by Arlinghaus. We initially called on them to check out and repair our full house a/c unit, resulting in replacing the capacitor (July, 2013). In October, 2013 the entire unit quit working and we called Arlinghaus again. The diagnosis required replacement of the unit/furnace and several options were presented. In the interim we were offered the use of temporary inside a/c unit at no charge. A new efficient whole house unit was installed and the cost of the capacitor installed three months earlier was deducted (without our asking). Soon after the installation of the new unit, we added a whole house dehumidifier to the furnace and have not had the dryness previously apparent. Most recently, yesterday, Doug was sent to investigate why there are so many temperature variations in our home and was able to pinpoint several problems that were due to the construction of the home in the mid-90s. There was no charge for this evaluation, which was extensive. He gave us guidance on how to correct these issues on our own. We appreciate his expertise and the ability to save us money. Thanks!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Rick G.
09/2014
5.0
heating & air conditioning/hvac
  + -1 more
Initial contact was at a Lowes, where a crew from Arlinghaus was handing out a special pre-season cleaning / inspection. Second contact was when I made the appointment for the service. Third contact was when Arlinghaus called one day in advance to confirm appointment. Fourth contact was with the service technician Jake, who called roughly 15 minutes ahead of time to tell me he was on his way. In all four contacts, the people we encountered were friendly, courteous and customer focused. Jake performed a complete inspection of the heating unit, and fixed a problem with the whole house humidifier as well. Total time start to finish was roughly an hour, maybe less. Great service by Jake.
Description of Work: Inspected and serviced heating forced air unit. Checked and replaced filter, cleaned overall unit. Resolved issue with whole house humidifier not working.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

David & Donna J.
09/2014
5.0
heating & air conditioning/hvac
  + -1 more
Service went as planned. Very pleased with the professional and personable service provided by Kyle H., service technician. No job is too small, all questions answered and never felt rushed!! Everyone in this company is very pleasant and helpful. The quality of the product is great and the service is excellent ( from the phone receptionist, scheduling to the service techs). I recommend Arlinghaus Heating and Cooling without question!!
Description of Work: service the a/c and put lock caps on the unit

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$39

wes K.
08/2014
5.0
heating & air conditioning/hvac
  + -1 more
I had some service completed , when finished Had a few issues that were attended to right away and I very happy with the result!
Description of Work: Installed a smart home thermostat that I had already.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$190

Contact information

40 Cave Run Dr, Erlanger, KY 41018

http://www.arlinghausair.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Drain Cleaning,
Air Duct Cleaning,
Handyman Services,
Energy Efficiency Auditing,
Water Heaters,
Plumbing,
Insulation,
Heating Oil,
Water Filtration and Softening

FAQ

Arlinghaus Heating & Air Conditioning is currently rated 4.8 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Arlinghaus Heating & Air Conditioning accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Arlinghaus Heating & Air Conditioning offers free project estimates.
No, Arlinghaus Heating & Air Conditioning does not offer eco-friendly accreditations.
Yes, Arlinghaus Heating & Air Conditioning offers a 2% senior discount.
Yes, Arlinghaus Heating & Air Conditioning offers emergency services.
Yes, Arlinghaus Heating & Air Conditioning offers warranties.
Arlinghaus Heating & Air Conditioning offers the following services: Heating & AC Installation & Service of All Brands, Indoor Air Quality Products, Residential & Commercial. Water Heater Installation.

Contact information

40 Cave Run Dr, Erlanger, KY 41018

http://www.arlinghausair.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day