Custom Clean Carpet Cleaning

Excellent job. Carpets looked new and I am very pleased.

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Zach was on time, explained procedures to be done, and verified services requested. The work was completed very efficiently with excellent results.

They were average. They were fine. Their demeanor was just average and they did fine. I thought their price was also average but afterwards I realized I probably could have found something a little cheaper. All in all, it was fine.

They arrived on time, and were very polite. Walked around to see the spots I had concerns about as well as the chair seat. I opted not to have them move a china closet, secretary desk, TV and stereo. They moved other heavy furniture and put coasters under it to facilitate movement. They also put protectors around corners to protect walls. They spot treated and cleaned the carpets in the living room , dining room and hallway. There were some stuff stains which they were able to remove for the most part. They cleaned the chair. They moved furniture back into place and put blocks under them. They raked the carpets. They removed all of their equipement and cleaned up after themselves. They did offer a protective spray for the carpets but I optied out this time as it had not been a year since having it done. I really liked being able to go online and schedule my appointment and receive an accurate estimate for the service I wanted done. I will have them back again. They have always done a good job for me in the past.

I called and scheduled it within the week. They were able to come. There were two technicians when they arrived. They came on time and were extremely polite. They cleaned two pieces of furniture and did a great job. I have no complaints. They were just excellent. They are reliable. The technicians that come out are always very respectful. They always do a great job and don't make any mess in the house. I can always count on them to do an excellent job.

We have had very good success with them. They do a good job. Their people are good. I have no sense to look for anyone else.

It has been a while since I used them. We need him back to put in some furniture. The carpet has been torn out since then and there is no more carpeting. Everything was fine and nothing was wrong. We were satisfied. The carpet cleaning was of very good quality. They did not have to come out and re-do anything for us. My overall experience with them was good. I guess that their price was average but I don't know. We are thinking about using him again in the future.

After the carpet dried and I started putting things back in order, I started to notice nicks and chips in my wood baseboard and a dent 1 1/2 inch. long in the wallpaper and into the plaster. The only way to repair the baseboard will be to repaint it. The plaster is a more difficult problem. To fix it the paper would have to be removed before the plaster could be repaired. Since I can no longer get the same wallpaper, I will have to leave it alone.

I have used them about a couple of times. They did a really good job and they were thorough and clean. They explained things well.

It was an overall A experience.

Two guys, one somewhat knowledgeable and the other a new employee, came to evaluate water damage to my basement carpet. After pulling up some of the carpet it became apparent that the water had traveled farther than it appeared on top of the carpet. So the price to pull carpet up, discard the pad, dry out the carpet and sanitize kept going up. What started out at $300 to $400 was now $700 to $1200 and that did not count paying someone else to replace that pad and re stretch the carpet. At that point I had to stop them because I could get all new basement carpet for that much. He called his boss and was told to charge me $250. I think for the amount of time and work they did this was very expensive. They were at my house less than one hour. I would guess these guys go $100 of it and the boss who did nothing $150. This is not a good way to do business.

He worked hard to remove stain from an area rug and several set spot stain in living room rug. It took them a little over an hour. They put rug protectors under furniture legs, moved what little furniture the had to move. it went well

I was very impressed with this company from the first phone call and phone estimate to the scheduling and completion of the work. The estimate was accurate and while we did add some additional rooms to the list and decided on a protection application after they started, we were very satisfied with the pricing. We had all the carpets in the house cleaned: 4 bedrooms, stairs, full basement, great room, living and dinning rooms and hallways. The technicians called ahead of their arrival (as we were promised they would), assessed the areas and provided a revised estimate, did not try to sell us anything we did not want and completed the work within three hours total. They even shared some secrets about getting out tough stains ourselves. I will use this firm again.

The last time they cleaned carpets in about 7 rooms. I also had furniture cleaned by them and it was well done. They are on time and professional. They do an excellent job. Their work is guaranteed; if you are not satisfied with their job, you can call them back to redo the same. They have different plans that can suit your needs. They are very responsive.

They moved furniture and cleaned carpets. They did a nice job and got most spots out of the carpet.

Called on Friday afternoon and they came on Monday at noon. Two professionals who knew their job and their products. Discussed the job and provided a new estimate based on the additional services we requested including sanitizing and adding stain resistant finish. Cleaned thoroughly and got out all the spots that the previous cleaner claimed could not be removed. Job completed in about 1.5 hours.

They did a great job particularly on the leather pieces. Very satisfied with the quality of their work.

They did a very nice job. Their technicians showed up as promised and worked hard. We have a large home (8000 square feet) so it is a big job to do all the carpets. These guys don't seem to skimp or cut corners. We really appreciate that.

THEY CALLED TO TELL ME THAT THEY WERE ON THEIR WAY. THEY ARE VERY THOROUGH; THEIR WORK IS VERY GOOD. THEY ARE PROFESSIONAL.

WILL DEFINITELY USE THEM AGAIN. WE HAD SEVERAL PET STAINS FROM OUR CAT AND DOG AND THEY CAME OUT BEAUTIFULLY. THEY ALSO USED AN AIR FRESHENER ON THE CARPET AND YOU COULD NEVER TELL WE HAVE PETS.

CARPETS LOOKED EXCEPTIONAL AFTER CLEANING. CARE WAS GIVEN TO PROTECT ALL FURNITURE, ETC. DURING AND AFTER CLEANING.