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DeWitt Plumbing

Plumbing, Drain Cleaning, Sewer Cleaning,

About us

DeWitt Plumbing is a full service plumbing contractor located in Hardin County, Kentucky. DeWitt Plumbing is locally owned by Barry and Lana DeWitt. We pride ourself on quality driven, customer service.We are fully licensed and insured.We have built our business on earning the trust of our clients while providing the service they want and need.We provide 24 hour emergency service.We accept all major brands of credit cards.

Business highlights

19 years of trusted experience
Emergency Services Offered

Services we offer

DeWitt Plumbing offers a full range of plumbing services.Some of these services include:Water heater installation and repair;leak repairs on sinks,faucets,tubs,showers,and more;gas line installation and repair;water line and sewer line installation and repair;septic system service,repair,and new installation;new construction and remodeling;sewer drain cleaning with electric sewer rodding machine;high pressure water jetting machine for tough,greasy drains;sewer and pipe T.V. diagnostic camera.

Amenities

Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.613 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
69%
4
15%
3
8%
2
0%
1
8%


Rating CategoryRating out of 5
quality
4.7
value
4.4
professionalism
4.8
responsiveness
4.5
punctuality
4.5
Showing 1-13 of 13 reviews

Pamela B.
06/2016
5.0
plumbing, drain cleaning
  + 0 more
Barry and his team were punctual, professional, and know what they are doing. My issues were assessed, options for repairs were provided, and resolution was completed. DeWitt Plumbing did a great job and cleaned up nicely afterwards. They were prepared for the job with supplies and tools, worked at a steady pace, showed up when promised, and charged a fair price for services rendered. If I ever have more plumbing issues, I will definitely call them again and recommend them to others.
Description of Work: Clean out and repair of sewer drainage lines, camera view of lines, snake lines.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,100

Smitty M.
02/2016
5.0
plumbing
  + -1 more
unknown
Description of Work: Dewitt provided remodel plumbing services and were dependable and cost effective.
Rating CategoryRating out of 5
Yes, I recommend this pro

David S.
09/2015
3.0
plumbing, wells, sewer cleaning
  + 1 more
It did not go well. I received two estimates for replacing a sewer pump. Both were $500-600. Final cost was about double. I went with DeWitt because of the Angie's List ratings and plumber states they have experience with sewer line installation and repair. Not enough when they came to my place. Thankfully for you, they learned on my dime. The undersized pump they installed initially cost me an extra $300 in labor. That mistake cost the plumber two extra trips and more time out of service for me. Not sure why the old pump wasn?t inspected before they replaced it with a smaller, ineffective model. The kicker for me was a guy who happened to be working on my driveway called and said he?d installed two pumps. He said if it wasn?t working, my issue was most likely the pump size. He t/w the plumber on their second visit, suggested pump size. Sure enough, after unneeded check valve and piping, an upsized pump did the trick. Make sure you?re asking an expert and get their experience. I would NOT recommend nor will I rehire DeWitt.
Description of Work: Visit 1 - Replaced a nonworking sewer pump with and undersized one, replaced float switch and piping. Believed there was a blockage in the line Visit 2 – Replaced check valve and troubleshot pump Visit 3 – Replaced sewer pump with an appropriate sized pump.

Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
5.0
responsiveness
1.0
punctuality
2.0

$1,195

Response from DeWitt Plumbing
Homeowner called and was desperate for assistance. After him describing problem, I told him that it sounded like effluent pump in septic tank might be the problem. Tried to get information from homeowner about his septic system. He was unable to provide any useful information. Told him I would come to check it out and because of the travel time to get to his house that I would bring a pump and float switch assy. with me to try to save from making another trip and costing him any extra expense. Made service call and found that pump was running but effluent level in tank was not dropping as it should. We opted to change pump but still did not drop level in tank. Told homeowner that I needed to get information about his septic system to help me troubleshoot what problem might be. He told me he would try to contact builder and get info. He called me several days later and told me he had no luck in getting info. I made special trip to Health Department and was able to get drawings and information I needed. I then made another trip to home site to confirm system configuration. I found out that install utilized a pump line that went up hill several hundred feet in elevation.This situation would require a special high-head effluent pump. Man was working on driveway and did make comment to me about pump after I had determined what problem was. I called homeowner and told him what I had found out. I told him about the cost of the high-head pump and that I would replace the pump I had installed with the new high- head pump. I had to order the pump, not a common item. When pump came in I went down and switched out the pump. This fixed the issue. Told homeowner I would give him credit for cost of first pump. He was responsible for difference in cost of the pumps. I told him that I would charge him for additional service calls to troubleshoot problem. When work was done, he complained that he should not have to pay for the two additional service calls I made. I told him that it was unfortunate two extra calls had to be made but that if I had more info in the beginning this might not have been necessary. I told him that I had incurred expense and had not charged all of the time I had spent going to Health Department. He told me he did not think he should have to pay for the additional trips. I told him that I had dealt with him in good faith and that he could do what he thought was the right thing to do as far as the bill he owed. He grudgingly paid the entire bill after trying to talk me down.He proceeded to tell me he was going to give me a very bad review. I told him I was sorry he felt the way he did, but to do what he felt like he needed to do. In retrospect, I guess hindsight is always 20-20 and that some jobs can prove to be more involved and more expensive than others. An estimate is exactly that, an estimate. Usually my estimates are pretty close, but in this case it was not.

Laura S.
02/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: We use their services for our home and two rental properties. They have always been prompt, efficient, and responsive. Highly recommend them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Shelley F.
10/2014
4.0
plumbing, drain cleaning
  + 0 more
Quick response. Found and fixed the problem quickly.
Description of Work: Cleared washer drain with "snake."

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$150

Sean W.
08/2014
5.0
plumbing
  + -1 more
He was very friendly. He cleaned everything he did.
Description of Work: I went with DeWitt Plumbing. They replaced our shower.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$800

Susan C.
01/2014
5.0
plumbing
  + -1 more
Well, yet again, DeWitt's Plumbing has made us satisfied customers! We've hired them 2 times before, and have been pleased with their work both times. This time, we called them to unstop our kitchen sink, and before the day was over, they had us 'back in business'! We had tried everything we knew to unstop the drain - but to no avail. Neither sink was draining at all. We knew the temp was forecast to get down below zero, so we were very worried that the standing water would freeze and burst our pipes. But Mr. DeWitt saved the day! I also want to mention that, after the job was finished, even though it was after 7:00 in the evening, Mr. DeWitt stayed around to give us some free expert advice on ways to avoid future problems with our drains! I would recommend DeWitt Plumbing to anyone who wants the job done right in a friendly and prompt manner. Sincerely, Susan Catlett
Description of Work: Unclogged our kitchen sink.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Susan C.
09/2013
5.0
excavators, plumbing, septic tank, sewer cleaning
  + 2 more
The first time Mr. DeWitt came to our home, he repaired a leaky water heater. We were very satisfied with both the price and the quality of his work. So, when it came time to replace our entire lateral line system, we picked Mr. DeWitt to do that , also. We were totally satisfied with his work. He did everything he said he would do - and in a very professional manner. Mr. DeWitt is a very friendly man. I'm a 'worry wart', and anytime while the work was being done, if I called him with a question or concern, he always answered his cell phone cheerfully. He never acted like I was a bother. I would recommend DeWitt plumbing to anyone who wants a top-notch job done!
Description of Work: We have required Mr. DeWitt's services two different times. The first time was when he came to our home and repaired a leaky water heater. The second time, he replaced our entire lateral line system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,400

Alice F.
08/2013
4.0
plumbing
  + -1 more
They were very quick, very nice and did a great job.
Description of Work: They had to jack hammer my garage floor, run a plumbing line through the garage to make me another water hook up for a laundry rooom.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,800

Rena B.
04/2013
5.0
plumbing
  + -1 more
Although they were one of the higher priced estimates, I chose them because they are very professional and felt I would get good quality work from them. They do an excellent job, are very friendly, on time, guarantee their work and I would not hesitate to call them for any issue I may have. Highly recommended.
Description of Work: I recently purchased an old farm house and have needed several plumbing issues addressed. I had DeWitt come in and also run a water line several hundred feet back to the barn.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Ruth D.
12/2012
5.0
drain cleaning, plumbing
  + 0 more
The service we received from the technician was outstanding. I would highly recommend DeWitt Plumbing to anyone. Angie, thanks for all the great work you do. God bless you!
Description of Work: The plumbing problem we has was sewer order in the house. The technician was very persistent in locating the problem. He resolved the problem by removing and reinstalling the toilet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Michael D.
07/2012
1.0
plumbing, wells
  + 0 more
Overall I will have to seek out my own responsible plumber if I can't find one first on Angie's List. I am disappointed.
Description of Work: Sent email requesting contact to connect emergency hydrant and garden hydrant, formerly connected to well pump to city water line. Not a big job for an amateur, short of the sweat to dig a hole. More than a week passed and they ignored the email.

Rating CategoryRating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from DeWitt Plumbing
Did not get e-mail request for service. A phone call would have gotten an immediate response. Sorry we missed each other. We always try to respond promptly to inquiries about service.

David C.
05/2011
5.0
water heater repair, plumbing, drain cleaning, septic tank
  + 2 more
I was attempting to repair a toilet valve myself. The shut-off was not new and therefore, not as reliable as one would hope which resulted in a leak which quickly turned into a stream. After shutting off all water to my home, I tried contacting several plumbers the result of which was unanswered phone calls and learning there weren't that many servicemen in my area. After contacting DeWitt plumbing and leaving a message, my call was returned within one hour and an appointment set for the following morning. Mr. DeWitt was precisely on time, prepared to work, and was even able to fix several other issues that I had around the house which I had not mentioned in our earlier phone conversation. He came in, fixed the toilet, the sink, the spigot for my washing machine and even the water line to my refrigerator, all within two hours. After seeing the piping in my home, he suggested I might think about replacing it and gave a rough estimate for me to shoot towards. He was pleasant and friendly and didn't mind when I mentioned 'one other thing, while you're here' for him to inspect.
Description of Work: This is the best plumbing company I have ever used. Not only did they come out on Memorial Day but only charged me the normal rate instead of a higher one. Mr. DeWitt was incredibly professional, courteous and punctual. Knowing this was my first home purchase and that I was interested in doing some repair work myself, Mr. DeWitt was quick to point out what he was doing and gave me information on how to do it myself next time. He even gave me advice on where to purchase the materials and approximate costs. IF the scale offered an A++, it would still not be good enough for this company.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$325

    Contact information

    593 DeWitt Lane, Eastview, KY 42732


    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Plumbing,
    Drain Cleaning,
    Sewer Cleaning,
    Wells and Pumps,
    Septic Systems,
    Water Heaters,
    Excavating,
    Natural Gas Lines,
    Gas Logs,
    Water Filtration and Softening

    FAQ

    DeWitt Plumbing is currently rated 4.6 overall out of 5.

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    DeWitt Plumbing accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    No, DeWitt Plumbing does not offer free project estimates.
    No, DeWitt Plumbing does not offer eco-friendly accreditations.
    No, DeWitt Plumbing does not offer a senior discount.
    Yes, DeWitt Plumbing offers emergency services.
    Yes, DeWitt Plumbing offers warranties.
    DeWitt Plumbing offers the following services: DeWitt Plumbing offers a full range of plumbing services.Some of these services include:Water heater installation and repair;leak repairs on sinks,faucets,tubs,showers,and more;gas line installation and repair;water line and sewer line installation and repair;septic system service,repair,and new installation;new construction and remodeling;sewer drain cleaning with electric sewer rodding machine;high pressure water jetting machine for tough,greasy drains;sewer and pipe T.V. diagnostic camera.

    Contact information

    593 DeWitt Lane, Eastview, KY 42732


    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM