ABC Plumbing

nothing happened because there was no communication.

Anthony was very accommodating and worked me into his schedule with very short notice. He arrived on time with a smile on his face, and he did the work perfectly and efficiently.

Anthony Cleaned out the lav drain to resolve the issue, and did so at a very reasonable price considering that it was an unusually difficult clog that took a lot of time and effort to fix. He was very nice and easy to work with. I'd definitely recommend ABC Plumbing to anyone

Getting the work scheduled had a rather rocky start but I'm pleased with the result. I used Angie's List to send an email describing my problem to four different plumbers. None of them responded for over a week; three never responded at all. Anthony of ABC Plumbing was the only one of my original four who reached out. He apologized for the delay, stated they were having challenges with email, and said he hoped I'd keep him in mind if I needed any other work. Since I still needed my initial work done, I called him. He was very friendly on the phone but was upfront about how busy he was. My problem wasn't pressing so I told him I'd wait. We scheduled time on July 3 for him to come out between 9 a.m. and 11 a.m. He asked me to send him a text message with all the things we had discussed on the phone - my name, address, shower problem, date of appointment, etc. I did that. I took time off work and on July 3 it hit me that I hadn't ever had a response back from my text. At 9:30 a.m. I texted him to request a confirmation. He called within 10 minutes apologizing profusely and saying he couldn't make it. I was annoyed but he was so genuinely remorseful and clearly overwhelmed that instead of giving up, I said and quot;well, when can you come?and quot; He offered to come on July 4, a holiday. We scheduled the appointment for 11. He arrived 15 minutes late. Really nice guy who clearly knows plumbing. He told me my repair could be as little as $90 or as much as $350 depending on what he found when he started taking things apart. I authorized the work. He did it in less than an hour, and fortunately, I had an easy fix. I paid $15 for the shower cartridge and $75 for his time - a total of $90.

The installation of the interior of the plumbing went according to plan except when it came to installing a sump pump in the basement. Once he did that, it required digging of a hole in my side yard, both services happening near the foundation of my house. As a result of incompetence, digging in winter weather, he dug in such a fashion that my foundation completely shifted leaving me with a $15,000-$20,000 foundation issue. I hired engineers to assess fault and fix, it was confirmed that the plumber was at fault for this…and needs to pay restitution. Anthony is adamant that he bears no responsibility for this issue and refuses to pay anything toward fixing the problem. I've had to get lawyers involved and still my foundation is severely damaged. It is typical contractor/service provider BS where they don't take responsibility for their actions, leaving the owner to absorb the cost of their incompetence. Think twice before hiring him. He cannot be trusted.

unknown

It went great. Anthony is super reliable and knows everything about the business. I didn't even have to be there and he got it done when he said he would. This guy is the best kind of plumber to hire since he doesn't work for a big company but he's super skilled.

Went the extra mile.

They were good. The only thing that kind of set me back about those guys was their pricing. Basically I thought there was a much worse problem with my shower but it was just ten minutes of work and all the guy had to do was unscrew my showerhead and screw back on another one. He just put a simple putty on it and charged me 300 bucks so I'm not using those guys again.

.ABC Plumbing has been incredibly helpful, knowledgeable, honest, successful in fixing my plumbing issues, timely and flexible. A homeowners dream to find him (it's a one man show). I think I need to look up 'superlatives' in a thesaurus to find enough words to show how impressed I am. We've actually used him twice; we hired him a second time to help our son as well. Anthony is very experienced, and it really showed (more on this below). Like a lot of single proprietorships, ABC stays in business on the strength of repeat customers and referrals. I'm one of those. Anthony came by for a clog - fixed handily. He was VERY up front on the phone, before I hired him, as to his hourly wage. Come to think of it, I can't remember if there was a one hour minimum or if he quoted by the job, but either way, I ended up asking him to replace a faucet, which went well too. Somehow, I ended up with a few minutes left of credit (I think I hired him for an extra hour to finish this second job, or something). Any way, basically, if he gets the job done early, which he did in my case, he is fully available for the rest of the time for anything else you may want. That was awesome, especially compared to the last place I hired, which sent two guys to replace a toilet, with a fair amount of standing around, flat rate. I think I had something like 15 minutes 'extra', so we went around and checked each drain in the house, found some minor hair clogs, etc that he took care of. He was also VERY INSTRUCTIVE when I needed him to be. Anthony was also VERY honest. He has his hourly rate, and does not do any upselling on his time, services or parts. But if something is needed, he tells you why. If you don't want it done, no problem, but he'll explain any risks, and distinguishes between 'nice to have' and 'risky to do with out'. He's awesome. Kinda funny too...I mentioned to him that I have had mixed reliability from some service people, and liked his reviews, but wondered about the name - ABC Plumbing. Maybe not the best name - sounds like some impersonal national company (whereas I prefer working with established single proprietorships). Well.....it turns out his name is Anthony B. Cadle - so ABC comes from this initials! LOL. He said he hadn't thought too much about it...just named it after himself. WE DID HIRE HIM A SECOND TIMEand gt; So pleased we did. My step-son had a clogged toilet. Had done everything except pull it (he's pretty handy). Talked with Anthony, who was happy to explain what else to do (i.e., pull the toilet and reach in from below, as well as check further down the pipe etc). Or come by to help us. What ever we prefered. Once again...no upsell, lots of honesty. We ended up hiring Anthony for this one as well.... It turned out he had to pull the toiled, and since he has 20 years in the business, has many funny little tools he has accumulated over the years, and it took one particular little grasper to reach up in the toiled from below to retrieve....a plastic fork! Problem solved.....3/4 hour to do all that, so only $75. If he'd had to go in further, it would have been $125 total, so we were relieved at the price and once again, thankful that he charged us by the hour and not the job. Anthony is the man, and gets my highest recommendation.

He had it done in a few minutes. The price was reasonable. He is great.

He located the leak and fixed it within 1.5 hours. He was prompt, professional, and expert. I'm relatively new in town, but I'm fortunate to have found a trustworthy plumber. If the need arises, I will definitely call him again.

He was prompt and fair. He gave me a quote over the phone. He came by himself and charged me for the work that he did. Plumbers aren't cheap and they have to charge to get to you, but you expect to pay. What he charged was fair. He came when he said he would and did the work in a timely manner. I thought he was a nice guy. I told him what I needed and he came with the parts. He came prepared to do the work that I asked him to do.

Within an hour and a half he called to ask my permission to bring another brand of pump and explained to me the differences. I have to state that his knowledge of how sump pumps were built and what internal parts were used was impressive. When he arrived he went straight to work. Both my wife and I commented that he seemed very professional and polite. He made several trips into the flooded basement, on one I saw him take a piece of pcv pipe. When he was finished he explained he had fitted a piece of pipe in the out going pipe to reduce strain and vibration. Althought he did extra work installing that pipe and fittings his estmate did not change. I would highly recommend ABC plumbing. He went out of his way to serve us. Not charging for the extra pipe that would reduce vibration and strain was a nice touch. He has followed up with us several times.

They did a great job. They came the day after I called them. He was real straightforward and said it would cost so much an hour versus so much for the job. He was unsure of how long it would take so he said it would be an hourly rate so it was very easy. He did lag and he worked very hard. It was a day that the air conditioning was out and it was 95 degrees in the house. The work was upstairs so he had to go up and down the stairs and it was a lot of work.

The guy is very nice but I didn't think he did a very good job. We had to have another plumber come out. He's trying to get his own business going because the business he worked for is no longer in business. I didn't think the quality of the work was all that great. He was very reasonable and responsible. He came in an emergency so it was very nice that he came out. He tried hard and maybe he is getting better. He is very honest and tries hard to please the customer. He tries to make it reasonable. He is very into customer satisfaction. If I had called him back, I'm sure he would have tried to fix it but I didn't want to go through that.

The owner Anthony came to our home and cleaned out our patio drain. Very prompt and professional.

I apparantly had a very old drain system under my sink in the laundry room which needed replacing. A pretty easy job to do myself actually, but Home Depot nor Lowe's nor other local hardware stores carried the part I needed. It was right before we were going to leave on a trip, laundry was piling up and it needed to be fixed now. The gentleman totally worked around my schedule and showed up at 7:30am as promised, got the job done under the estimate and was polite and friendly to boot! He had to come to my home in Villa Hills, KY to see what was needed, travel to Norwood to get the pieces he would need and back to my house to put it all together. All during morning rush hour traffic. Well worth every penny! I will always call this company if ever in need of plumbing services again!

Job well done. It now works beautifully. He was prompt in service, within hours after my call.

Anthony did a great job! Took him a little longer than he said it usually would to install a faucet system, but the undercounter space was very small and cramped and it was hard for him to get under to work on. He also warranties his work. Good job!

Master Plumber called back an hour later. Scheduled later that day. Did excellent job. Reasonable and fixed garbage disposal. Would highly recommend.

Anthony is a one-man small business who specializes in honesty, excellent customer service and outstanding quality of work at a very fair price. Most recent job was not emergency, but he "worked us in" by coming late in the evening at no extra charge! He has come at night and worked in the driving rain to fix another outdoor pipe issue. Installation of new kitchen sink was in a very tight area. The old sink was undermount and cast iron. He had to get it out withoug damaging the countertop or wrecking the under cabinet. Took him forever, but he did not gouge us on the price and there wasn't a scratch on anything! He came up with a creative, cost effective solution to our need for another outdoor faucet. Could have done something very expensive and complicated, but offered the cost saving way first and it is working like a charm. To install the gas line for the backup generator, he had to coordinate with the electricians who weren't very flexible. Anthony "took up the slack" in scheduling and make it work. Again, at no extra cost. We would not use any other plumber!! Anthony is the best in our opinion.