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Custom Air Inc

Heating and Air Conditioning

Business highlights

53 years of trusted experience
Emergency Services Offered

Services we offer

Residential and commercial heating & air conditioning system, installation, repair & maintenance.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

Check
Financing Available
MasterCard
Visa

Reviews

4.97 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
86%
4
0%
3
0%
2
0%
1
14%


Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 1-7 of 7 reviews

Jessica H.
07/2017
5.0
heating & air conditioning/hvac
  + -1 more
We couldn't be happier with the central air system they installed. It has worked wonderfully for 10 years now with only a few very minor issues. Every time we have called them to service either our a/c or furnace they have come quickly, been here when they said they would, and have always been friendly and professional in every way. I would recommend them completely.
Description of Work: They installed our central air about 10 years ago. They also have done all of the service needed on our furnace and a/c since then.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Gary W.
03/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,500

Doug D.
11/2013
5.0
heating & air conditioning/hvac
  + -1 more
Reasonable price for two visits in one day and a Sunday at that! Good Christian folks to boot.
Description of Work: Had problem with A/C unit. Came out within minutes of the call on a Sunday afternoon, had us turn off the AC unit to unthaw, came back when they said they would, checked out everything, found problem, fixed it, and replaced lost Freon.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$119

Kim B.
10/2013
5.0
heating & air conditioning/hvac
  + -1 more
Completed in the time frame given. Kept the house clean for work done inside. Very nice and great service.
Description of Work: Installed 2 HVAC units.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,500

David P.
04/2013
5.0
heating & air conditioning/hvac
  + -1 more
Furnace not working, called and came out the same day, fixed the problem and a charge much less than I expected.
Description of Work: Service call, fixed the problem and the charge was much less than I expected.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$58

Jonathan H.
12/2012
1.0
heating & air conditioning/hvac
  + -1 more
The service person came out, did a walk around after trying only to convince me to redo my whole a\c system. He left saying he would call with an estimate, but never called me back. When I called the company, they said I would have to talk to the technician. I said don't bother. I was planning on replacing my whole system, but if a contractor isn't professional enough to call me with an estimate, how can I trust them to do the hard work.
Description of Work: walk through for an estimate.

Rating CategoryRating out of 5
professionalism
2.0
responsiveness
1.0
punctuality
3.0


Susan M.
03/2012
5.0
heating & air conditioning/hvac
  + -1 more
They try to do their job quickly. I give them the highest ratings and will continue to use them in the future.
Description of Work: They serviced my furnace in the fall, and prior to that, they replaced the heating and air unit upstairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

    Contact information

    106 Thoroughbred Dr, Danville, KY 40422

    www.mycustomair.com

    Service hours

    Monday:
    8:00 AM - 4:30 PM
    Tuesday:
    8:00 AM - 4:30 PM
    Wednesday:
    8:00 AM - 4:30 PM
    Thursday:
    8:00 AM - 4:30 PM
    Friday:
    8:00 AM - 4:30 PM

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Heating and Air Conditioning

    FAQ

    Custom Air Inc is currently rated 4.9 overall out of 5.

    Monday: 8:00 AM - 4:30 PM

    Tuesday: 8:00 AM - 4:30 PM

    Wednesday: 8:00 AM - 4:30 PM

    Thursday: 8:00 AM - 4:30 PM

    Friday: 8:00 AM - 4:30 PM

    Custom Air Inc accepts the following forms of payment: Check,Financing Available,MasterCard,Visa
    Yes, Custom Air Inc offers free project estimates.
    No, Custom Air Inc does not offer eco-friendly accreditations.
    No, Custom Air Inc does not offer a senior discount.
    Yes, Custom Air Inc offers emergency services.
    Yes, Custom Air Inc offers warranties.
    Custom Air Inc offers the following services: Residential and commercial heating & air conditioning system, installation, repair & maintenance.

    Contact information

    106 Thoroughbred Dr, Danville, KY 40422

    www.mycustomair.com

    Service hours

    Monday:
    8:00 AM - 4:30 PM
    Tuesday:
    8:00 AM - 4:30 PM
    Wednesday:
    8:00 AM - 4:30 PM
    Thursday:
    8:00 AM - 4:30 PM
    Friday:
    8:00 AM - 4:30 PM