My experience was Terrible! Owner called me 1 year After work completed and said I didn’t pay my bill (which I had already). Mentioned this to a friend and she said Zach Gammon pulled the same double-billing scheme on her! Incompetent employees , shoddy work, left tools on job site. Charged me $1,000+ to dig a new water line 10 feet one winter. Use at your own risk!
Description of Work: I’ve used Apex Plumbing (owner Zach Gammon) 2-3 times, BUT never again. They replaced a water heater, a cracked shower line and a water supply line from the city main line. Disappointed, frustrated and betrayed me. Lose their phone number! I can’t believe the high ratings shown on this website. It is not a reflection of my past terrible experience! I have lived in Danville Ky since 1969. Other than poor workmanship, grossly over-priced work, Don’t trust Zach. Yes, he is a go-getter, rarely sleeps and will get to you asap. It’s All Downhill from there! Trust my review, you can thank me later.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
5.0
punctuality
5.0
$1,200
Joe S.
09/2017
3.0
plumbing, septic tank, water heater repair, home remodeling, sewer cleaning, drain cleaning
+ 4 more
ok except the shower install. Bad install wrong caulk used around tub, had to come back to replace about three weeks later. 8 months later caulk coming loose from tile around tub and small holes in it in other places. They came back to redo and I thought they had scratched my tub they would not come look at it (turned out I was wrong and apologized for it. Now grout coming out and caulk loose again, after many phone calls (4, we will call you back and 5, we will be there no one shows and no calls to explain why. They send a guy to do the caulk. not grout, more calls more no shows finally they send a person, with no experience to do the job. Was told they were bending over backward to please me when all they were doing was taking care of their mistakes they created. Ever time I question no show and no call was told a emergency came up and I wasn't priority (One bath house). This stuff should last for years and not just months.
Description of Work: hot water line replaced with copper, hot water tank, shower installed in bathroom (no shower before), septic pumped (twice) and pipe snaked.
Rating Category
Rating out of 5
quality
2.0
value
3.0
professionalism
3.0
responsiveness
1.0
punctuality
1.0
Pamla W.
08/2017
5.0
plumbing, drain cleaning
+ 0 more
They persevered and succeeded. It required some problem solving and deconstruction, but it solved a long-standing problem.
Description of Work: Sink was draining poorly. Had been cleaned out several times without long term impact.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Mary M.
03/2017
5.0
plumbing
+ -1 more
they came right out, i have a false ceiling in my basement. I noticed water stains and poked my finger through and it went right through. I called them and told them i didn't know where it was. They came right out and opened up my veling to find three leaks. they replaced that whole section with copper pipes like it was before. They only charged me 150$ and left the ceiling open. I have someone else coming over to patch the ceiling.
Description of Work: Fixed ceiling leaks.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Kim C.
12/2016
5.0
plumbing
+ -1 more
It went well. A estimate as well as the work performed was prompt and the customer service was great. I was not able to see the work personally as I am in a different state. Pictures were sent and my tenants said they did a good job.
Description of Work: A leaking pipe in the crawl space and inside the house, new sump pump with electrical work done, pipes placed to drain water. Got rid of mold and put in a vapor barrier.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,400
Corey R.
09/2016
4.0
plumbing
+ -1 more
I called last thursday and they said it would be Friday before they could come out. I told them that was fine. Friday came and went, no call, no service. I called them and they said they had a lot of back up sewer lines and those were emergencies and they came first. I understood and he said they would call Monday. Monday came and went, no service, no call. I called tuesday and he said they were on "schedule" and that I should be next. Twenty minutes later they were here. They came in, didn't talk at all, and replaced wax rings. Took less than an hour. I paid and thanked them, and they left. Rate was very reasonable and I was glad to have rings replaced. I went to master bathroom and there was grease or something smeared on my floor, they had left a crowbar in my bathtub, black stuff of some nature was all over the inside of my bathtub, and water on the floor. I went and yelled for them as they were pulling out of driveway and told them they had forgot crowbar. He came and got it and said "Thanks." and left. I went a cleaned up my bathroom that had been left messy. I was just figuring a better after condition that what was left from professionals.
Description of Work: I needed wax ring replaced under two toilets. Ive been off work with nerve root compression and a recent lumbar rhizotomy and am having very severe back pain, otherwise I would have replaced them myself.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
3.0
responsiveness
3.0
punctuality
4.0
Yes, I recommend this pro
$90
Jeanette D.
09/2016
5.0
plumbing, home remodeling
+ 0 more
Went well with water only being shut off for a short period of time during installation of new plumbing. Due to some modifications and some miscommunications, took 2 days to be completed. Great people! I would hire again!
Description of Work: We had old cast iron tub removed, needed new plumbing for step-in shower, and step-in shower with doors installed.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
3.0
Yes, I recommend this pro
William W.
09/2016
4.0
plumbing
+ -1 more
They were an hour late, due to, they said, a scheduling mix-up. This could happen to anyone, I suppose. Still, I would have been more apologetic about it, had I been in their shoes. The actual plumbing was fine.
Description of Work: Clogged drain.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
3.0
Yes, I recommend this pro
$80
David M.
08/2016
4.0
plumbing
+ -1 more
The surface -- when they had to cut the hole in the floor -- they did really smooth out the the surface right.
Description of Work: They fixed a plumbing problem I had with the sewer line.
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$2,300
Joy A.
07/2015
5.0
plumbing
+ -1 more
The price was true to the estimate, everything went extremely well. They were always in communication with me.
Description of Work: They ran a gas line under the house and installed gas logs in the fireplace.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
Shirley R.
05/2015
5.0
plumbing
+ -1 more
They were pretty good. I like them. They were okay. They basically took a salamander and thaw the pipe so the quality of their work was good.
Description of Work: We just recently this winter used Apex because we had frozen pipes.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$105
mary M.
03/2015
5.0
plumbing, drain cleaning
+ 0 more
I have nothing but nice things to say about this company! He always comes out immediately to take care of us. I can always count on him to give us the best price. I will use these services forever!
Description of Work: We had some new plumbing done because we were remodeling our bathroom.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Mike C.
12/2014
5.0
plumbing
+ -1 more
Excellent service. Excellent communication. Fixed our water line leak on a weekend and finished after dark in cold winter temps. Also, provided excellent follow-up. Highly recommend.
Description of Work: Fixed leak in main water line.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
leslie C.
09/2014
5.0
plumbing
+ -1 more
very good. wpuld hire again.
Description of Work: fix broken pipes under sink
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Shirlee H.
04/2014
5.0
plumbing
+ -1 more
I called this morning & immediately got Zach on the phone ... not an answering machine! Zach indicated that his men were currently on a job but could be here sometime after 11:00! He said he would call when they were on their way. True to his word, Zach called about 1:30 to tell me they were heading for my house. The two men (unfortunately I don't remember their names) were very courteous & professional. They immediately got to work & finished in record time. I am very pleased with the service that Zach & his men provided & will certainly call them again when I need plumbing work done.
Description of Work: Repaired 2 toilets that wouldn't stop running as well as a dripping bathroom faucet.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$120
Steven C.
02/2014
5.0
plumbing
+ -1 more
Couldn't be better. Scot and Joe provided a quick and practical solution to a problem we had with a previous installation that tried to save money by using inappropriate parts. They advised us as to the minimum parts required for a effective correction. We had them replace all valves while they were at it to lessen the need for any future repairs. We'll call Apex for any future repairs.
Description of Work: Replaced and upgraded all connections from main supply to booster pump, etc.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$480
jeff R.
02/2014
5.0
plumbing
+ -1 more
replaced water line from meter to house
Description of Work: .
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,000
Deborah G.
01/2014
5.0
plumbing
+ -1 more
Initially spoke with Zak on telephone who advised that he would be at the property within 48 hours. His response time was going to be longer as we were dealing with hundreds of people in the area experiencing frozen pipes. He arrived the next day (24 hours) and reviewed the damage advising that it would cost at least $1200 to repair and that he would return the following Monday. They returned the following Monday and spent over five hours replacing the pipes. They did an excellent job and even fixed some other issues we had with a commode and sink while on the job. They cleaned up their mess when finished. I was provided a somewhat itemized bill with a one year warranty upon payment. The only recommendation I would have for Zak is to be more specific when it comes to the cost of repair.
Description of Work: Zak and his crew replaced busted water pipes underneath our 100+ year old house during the polar vortex freeze.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$1,400
Conrad S.
11/2013
5.0
plumbing
+ -1 more
I called and left a voice mail message. He called me back within a short time and said he could come over from his current job. He arrived within about 20 minutes or less. Diagnosed the problem and repaired it in short order. Charged a very reasonable price. Top marks for responsiveness, professionalism, and price.
Description of Work: Replaced wax ring on a toilet to stop leak.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$70
J.B. J.
09/2013
5.0
plumbing
+ -1 more
A+ in every way! I will definately use this company again!
Description of Work: Replace/install new faucet for tub. Changed shower valve and trim.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$425
mary M.
04/2013
5.0
plumbing
+ -1 more
Excellent, couldn't be happier
Description of Work: Zach Gammon has taken over the business from his father who originally provided services when we moved into our home 8 years ago. He has always returned calls promptly; he is courteous, professional, respectful and charges reasonable rates from installation of new sewer connections, to hooking up water source to new refrigerator, and fixing leaks. Today he is on his way to help solve the mystery of water seeping into the basement. His advice has always been sound; when he fixes something we do not ever have to call him back again. He takes on a job and starts and finishes it to completion within an agrreed upon time frame. He has never said he'd show up and not done so or asked for money up front. We have had bad experiences with other plumbers, electricians and contractors who do not give a timeline, do not show up, and some who have asked for money up front only to disappear. We have learned the hard way, so as far as Apex and Zach are concerned you will be be hiring a reliable, dependable, excellent professional with a good work ethic. He seems to truly care about his clients and it matters to him if you are pleased with his work.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Michael J D.
02/2013
5.0
plumbing
+ -1 more
Was here repairing the faucet quickly and professionally the day after I called.
Description of Work: Replaced leaky kitchen faucet. Called from Lowes when he found out that a replacement for what I had was not available, asking about alternatives. I chose one of the better quality faucet units which increased the price of the overall job.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Jackie F.
10/2012
5.0
drain cleaning
+ -1 more
These guys were great! They came the first day and fixed the leaking outdoor faucet quickly. We had used another company who charged us over $100 for this alone and it was still leaking. After determining what they needed to fix the whirlpool..we rescheduled for the next day. They came on time, did great work and the total bill was a little over what the first company charged for just one job...that didn't work. We are thrilled that we have finally found a reliable plumber in Danville!!
Description of Work: Fixed leaking outdoor faucet. Fixed motor to whirlpool bath, installed access panel. Replaced stopper in whirlpool bath.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$169
Susan M.
03/2012
5.0
plumbing
+ -1 more
They always come when I call them. He is a friend of my daughter and comes quickly when I call him. I give them high ratings and will continue to use them in the future if needed.
Description of Work: They came out last summer. It was a service visit.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$60
mary M.
03/2012
5.0
drain cleaning
+ -1 more
I have been using them for several years. They do great work. They are willing to respond even on the weekends.
Description of Work: They unclogged a drain line for me.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Plumbing,
Drain Cleaning,
Kitchen and Bath Remodeling,
Water Heaters,
Sewer Cleaning,
Septic Systems
FAQ
Apex Plumbing Solutions is currently rated 4.7 overall out of 5.
Sunday: Closed
Monday: 7:00 AM - 5:00 PM
Tuesday: 7:00 AM - 5:00 PM
Wednesday: 7:00 AM - 5:00 PM
Thursday: 7:00 AM - 5:00 PM
Friday: 7:00 AM - 5:00 PM
Saturday: Closed
Apex Plumbing Solutions accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Apex Plumbing Solutions does not offer warranties.
Apex Plumbing Solutions offers the following services: Toilets, sinks, disposals, water heaters, new construction, faucets, sewer lines, septic systems & repair, tubs & showers.