Tim Menard Construction, Inc

Very well.

unknown

unknown

They coordinated with our designer for a major remodel of our kitchen and a additional mud room. Were able to do demo and schedule beginning of floor demo while we were on vacation. Then built and installed custom desk, lockers, bench seating, dog crate bay, as well as a new table. Wood work and trim work were excellent quality. Also coordinated painting and back splash installation.

unknown

Very prompt when initially contacted about a job. Referred the work to his painter. The painter was quick at initiall contact but failed to show up for scheduled appointment time. When called to find out where he was I was told my phone number and adress were "lost". Showed up with in an hour after second contact. Did not email or mail the estimate as requested. Contacted again for the estimate was confused on who I was. Still waiting on the estimate 4 days after coming out to the property. Do not appreciate having to track down the company to get an estimate.

Havent heard back from him.

Very well. All "do's" and no "don'ts."

never called

In May 2011 our basement flooded due to a faulty sump pump. Drywall, paneling and carpet had to be replaced. We felt since it was such a big job we may as well get it redone the way we wanted.Our insurance carrier required 3 quotes - Tim's was in the middle. After we received clearance from our insurance carrier Tim began the work. He is actually a hands on contractor. But because of the different things we wanted done he also had his subs (for painting & tile) come in. Getting the subs scheduled was really the only thing that caused delays in the project.The job entailed ripping our old paneling & drywall as well as carpet. We also wanted a freestanding cabinet removed. All of this was done by Tim's crew. When the drywall was ready we waited for the painters to come - but when they did,they did a beautiful job. The biggest out of pocket expense we had was for the tile we wanted throughout the basement. As this we not the first time this basement had flooded (neither covered by insurance) we wanted tile - no carpet. The tile contractor was the hardest to schedule, apparently he is in great demand. We ran into a minor problem when I had not purchased enough tiles, but Tim found something similar that could be used in a closet and thus not conspicuous. Tim also re-routed our cable and a couple electrical outlet so we could have a flat screen hung without exposed cords. We are very pleased with the overall appearance of our 'new' basement. Folks that had seen the previous basement and then see this one can't believe the transformation. We would definitely use Tim Menard Construction again. His crew as well as the subs were friendly and professional and never left a mess for me to clean up.

Upon initially contacting Mr. Menard, I was pleased that he was able to meet me that afternoon for an initial meeting. I explained the many projects I wanted done, putting emphasis on my basement. It was Dec 15 and I needed it done by Feb 6 for my annual superbowl party. He tossed around some ideas and then offered to take me to two homes he'd done the bar for. My wife and I went along and saw two beautiful bars--one was a home he'd built and the other was his home (he built it as well). We took ideas from each and started a plan. In two days, he had a quote and more ideas. We scratched off a couple of his ideas but kept many more. I'm very glad he didn't just listen to what I wanted--instead he had input, really good input. Sometimes I'd tell him "no I definitely want it this way" and he'd be fine with that. Other times I asked "what do you think" and usually I was very impressed with his ideas and we went with them. His estimate was higher than I expected but not ridiculous. After seeing the work he could do, I was happy to pay a premium for the better quality. I stressed the Feb 5th deadline (the party was the 6th) and he said he could do it, no problem. We were only 6 weeks away. I was concerned but he reassured me. Once I said GO, I was surprised how quickly he started working. The walls were ripped out the next day and we were planning each phase. He would call me daily with updates and ALWAYS (and I mean always) either answer my call or call me back within an hour. His responsiveness was amazing. We didn't live in the house at the time (planned on moving in just before the party) and every time we went over there we were surprised at the progress. Anytime I asked him about the plan, he had it to the T. "Drywall on Tues, Painters on Wed, Stone is coming next Monday, etc". And the plan was always stuck to. The workers he used were nice and professional. He asked us a few times to go somewhere to pick out a stone, or a paint color, or light fixtures, etc. Sometimes we'd tell him to pick it, sometimes we'd pick it. When we picked it, obviously we liked it. When he picked it, it always worked well with our theme. Throughout the project, I was constantly throwing challenges at him. The biggest was the soda gun system. He had never installed one and neither had I. I had bought it off the internet. Well apparently they are WAY more complicated that you would think. Hook up the system to the water line, add some syrups and CO2 right? Wrong! It was so unbelievably complicated and yet he was at home researching it at night and working 12 hour days installing it. He knew how important the deadline was and I could tell there was NO way he would miss it. Not only was he ahead of schedule, but he even was able to handle all my challenges in time. My extra challenges should have added on time, but he just worked harder. When the party came, everyone was so impressed with my basement. I was so proud. About 1 hour into the party, the kegerator stopped working. I was in panic mode. I called him and asked him what to do. He was busy with his own life (it was sunday at 5pm) but he came right over and fixed it while the party was going. I mean--the guy is a champ. I can't say enough about him. The crowd cheered him as he left to return to his own superbowl party. Seriously, what kind of contractor would do that? Oh and on the final bill, there was no charge for that service call. He's not only a good contractor, he's a good guy. In addition to the amazing bar, which worked perfectly aside from the kegerator hiccup (not his fault), he also did the following odd jobs for me: Built a custom wood display area for my world war 2 antiques, built a custom stand and hookup (and installed) a slot machine I had purchased, worked closely with my home-automation installation team to make sure all the lighting was hooked up correctly, helped me on my shower redo--I had mistakenly let my friend 'contract' the work for it and he messed it up 5 different ways. Mr Menard fixed it every time. He also had my concrete floor stained, some carpet installed, two doors widened. I'm sure there were other things, but I can't remember them all. I just know that now I have a GREAT basement with an amazing bar and I couldn't be happier with Mr Menard. I actually had many projects in the house quoted by him and 2 other firms. He was either the lowest or middle on each. I feel like the basement was expensive, but after seeing those other quotes, maybe he isn't all that high. I know he is worth it though, and there's NO DOUBT I will be using him for every project in the future. I hate to sound like a sales pitch, but I really am just super impressed with this guy. If you want quality work, on schedule, on budget and a contractor that will give input, answer your calls and keep you updated, hire Tim Menard.