LADEGAST SKILLED TRADES

It was a disaster and they did not want to do the job and they told me to get a refund. The response to the deal was more than they were expecting and they were backed up.

would not use this company again

Punctual and friendly. Left in the middle of the day for lunch (ok), and to purchase products to complete the job (unexpected).

My wife and I had Brent build a shed for us. His pricing was fair and I'm very happy with the quality of construction. Brent was easy to work with and did a great job matching the shed with the house design. Property was cleaned up when the job was completed.

My wife is very happy with the results. We talked with Brent about our ideas and he told us what would work within our budget. We decided to use the existing door and door frame and have some minor cosmetic issue not he basement side of the door. This saved us money and allowed us to move the fridge to the basement area, which opened up some more space in the kitchen. It's been a few weeks and everything is working fine.

I'll try to load pictures but we are very happy with the final product. We had a basic idea and budget that we wanted to spend and met with Brent to discuss ideas. We decided to use a part of the existing deck, but mostly built with new materials. As the project progressed we (my wife and I) made some scope changes. Brent's pricing for these changes was reasonable and well explained. The end result is great and I think that we will be very happy with the new bug free living space. We have used Brent on several projects and have recommended him to friends. We would not hesitate to hire him again and continue to recommend him for his work and pricing.

Last Fall when I first contacted Brent he asked if we could wait until after the holidays because he was so busy with big jobs. I agreed and called him in February. He came to look at the problem but it was too cold to do the outside work. As the weather warmed it was too wet to do the work. He called periodically for a while to "check in" and give assurances that he hadn't forgotten us. Now the weather has improved and we've had several periods of warm, dry weather, but he has stopped calling. I gave him a "D" because he was always polite and seemed to have good intentions, but he doesn't follow through.

He was very quick to complete the demolition of my bathroom. They left the place clean and ready to put back together

Brent and his crew were very punctual and always stayed in contact if there was any change to his plans. They worked in very unfavorable weather as they had to cut the framing and tile out side in frigid and snowy weather. Brent was always available if I had questions and he always consulted me before doing anything outside of what we first agreed upon. During the remodel process we had difficulty with the supplier of the vanity and had to return 2 before one was shipped that was acceptable. Brent was very patient with us as this held him up from finishing the job as he had planned. During the remodel I had planned to paint and do the vanity install myself but Brent quoted me a price for turn key that was very reasonable. The bathroom looks great and I did not have to lift a finger. I would recommend Brent and have already told him I will be contacting him in the near future for more of his services.

I ordered the deal. I called the company. The owner was very nice but very busy. He then sent a subcontractor who had only been working with him a few weeks to our house. He said the project would take met than 6 hours and left. We decided not to have someone we knew nothing about in our home plus spend alot more money. The owner said to get our money back. Thanks you.

We wanted to have our basement finished before the holidays and started in august getting estimates. I was quickly discouraged when we received 3 estimates from 3 General contractors that we found through the better business bureau website. Their estimates ranged from 25,000.00 all the way to 37,000.00. Our idea of finishing our basement was quickly shot down. In october I was referred to Brent and his guys by a neighbor that had recently had a bathroom remodeled. She told me that they to had recieved several high estimates and Brent was able to complete the job for much less and his work quality was phenomenal. After looking at their bathroom I felt very good about meeting and getting a price from Brent. They gave us an estimate or a not to exceed price of 18,500.00 and we hired them. These men did a fantastic job and their work ethic was unbelievable. They did everything they said they would do and at the price they said they would do it for. I am thankful to have found these guys and hope my review can allow other people to do the same

As stated in my original complaint, contractor didn't want to show as scheduled. Tried to reschedule a couple weeks later, again refused to show up. At that point he referred to use as non paying clients and how Angie's List clients were a pain.

It took a while to get in contact with the person, then he emailed me. I emailed him...we went back & forth a few times which I did not like. I also left a couple voice mails and no return call. I understand that everyone is busy but I was not made to feel important.

They were on time, very professional, and it looks Great!

Fabulous! Thank you for all your hard work, patience, guidance, timely follow-through, expertise and terrific outcome. You've been super to work with.

The gentleman were friendly, however, it took several weeks before they came to do the original estimate. They stated the response to the big deal was more than anticipated. Then it was a couple more weeks before work began, then we we were told they would return by the end of the week to finish, it was yet another week which then had to have another follow up visit. They apologized and said we deserved a refund, but we didn't know who to contact. All in all there was maybe a total of 2-2 1/2 hours they were in our house between all visits.

They were fine and knew what they were doing . He returned my calls and texts in a timely manner. The price seemed a little high but they were on-time and performed the work they were supposed to do.

They did a pretty good job and were fine. Scheduling went smoothly. I would consider using their service again if they offered another Big Deal.

Brent came to the house to see what I wanted done - replace a strip of damaged gutter on shed & minor drywall repair in laundry room. I also asked him to price replacing a door going from kitchen to garage. I knew this would be separate from the Angie's List Big Deal. He called a day later to tell me the door project would be $600 plus materials ( door $180?). He did not provide a written estimate. When he called to schedule the Big Deal jobs I told him I had someone else who would do that job for less, but come do the gutter & drywall. He came 3 times with a helper for no more then 15-30 minutes each time. On the last day he handed me a bill for $375.; $125 in materials & $250 in labor! I had already paid $199 for 6 hours and I didn't feel they had even used that up but was satisfied with his work. I asked what the additional $250 labor was for and he said 'the dry wall repair' . I was shocked! He knew I expected the gutter & drywall would be part of the Big Deal $199. He said No, the drywall repair was part of the $600 estimate he gave me over the phone. As we had no written estimate it was obviously a miscommunication. When I questioned that the $250 seemed excessive and that they were only at my house for 3 hours max, he said he had drive time for picking up materials, etc that was part of the 'labor' costs. He is the first contractor/ repairman who has EVER said they charge for drive time. He became very argumentative, followed me into another room of my home & kept belittling me saying 'you Angies List people....' ' you live in a house like this and expect....' & other unprofessional comments. I told him I would pay him for materials but would need to talk with my husband about the additional $250. My husband of course agreed with me & felt the $250 was excessive. We asked his brother who is an electrician and he agreed. We have not paid Ladegast any additional money, but the check for materials has been cashed. Mr. Ladegast has had issues with other people who have purchased Angie's List Big Deals. My suggestion for him would be 1. Invest in a computer & printer and give written estimates- that should eliminate miscommunications in the future. 2. Stop putting his services on Angie's List - he obviously feels he is taken advantage of by these customers...and they most definitely will be 1 time customers based on my experience.

He gave me an estimate to do some tile work but it was way more than the big deal value and so I decided not to complete the job right now. I offered him a smaller job to use the coupon but he said it would be over a month before he could get to me as he has been very busy since the Big Deal launched. I was fine with his answer as long as I could get my purchase price back. He seems to be a very honest hard working person.

On time, great communication., professional work.

It was a very frustrating experience. We set up an initial visit to look at the work to be done. When the provider was late, we called to be sure we had the correct date. He wanted to postpone the meeting until the next day. When we declined, he stated that 40 people had paid for coupons and that he had not received any payment from Angie's List. He appeared to be very frustrated with his experience with Angie's List. He suggested we get our money back rather than try to redeem the coupon, which we did.

Brent Ladegast worked in our home as part of the team of another contractor. He did all of the demo, framing, electrical, window installation, trim carpentry, siding work, etc. I have never seen anyone work so hard and so efficiently as Brent. He is skilled and knowledgeable in all of his trades and does everything quite well. He manages his team of helpers, his time and his plan of action with such efficiency that we are amazed just watching it all take place! This man is one of the hardest workers I have ever seen. He knows his business as well and does an excellent job with framing, gorgeous trim work, window installation, and electrical. Thank you, Brent Ladegast for a job well done and for our beautiful bathroom.

Brent reviewed the job on Sunday 9/8 and discussed the repair work on basement window replacement and other window projects. He expressed his confidence in performing this job superbly and also to complete other projects in the allotted time. He came out on 9/9 to do the work with his helper but was not able to adequately complete the job in a skilled manner since, as he stated to me, it was more challenging and required better materials and expertise than he could provide. I asked that he stop the work so that the window could be replaced by a window installation professional. Brent advised me to pay him for the materials only and request a refund since the labor was not up to par with what was paid for and expected.

We recieved an email from angies list about a promotional big deal that had Brent and his company advertised. The deal was 6 man hours for 199.00. We had used Brent in the past on our old house to get it ready to sell. I called Brent and asked him if he could get over to see us to do some minor repairs for the coupon price. He let us know he was extremely busy and would have to see how his scheduled looked and would give us a call back. I knew first hand these guys quality of work and I thought It would take forever to get them out here, especially at the price that was advertised. Anyway Brent called me on wed. and told us he had a client reschedule and could be there Thursday to take care of us. Take care of us he did. He completed everything we had asked of him and when the time had gone about and hour over the coupon deal he told us not to worry about the extra hour.He said we were repeat customers and that he was there to earn our business not our money. It felt really good to know that not everyone is out there to take you to the bank especially when it comes to contractors. We will use Brent for all of our future prodjects there is no need to call anyone else.