CHIMNEY CHAPS

Did an outstanding job,

The guy showed up on time, but never gave me a quote. After calling their office and leaving multiple messages, I called the guys cell phone, which was provided on their answering machine message at the office. He answered and said he was working on a job and would get back with me once he was at his office. That was over three weeks ago. What a waste of time...

unknown

On time annd good job at a good price

Set up appointment with Chimney Chaps. I had to wait approximately a month for the scheduled date. They were a and quot;No Showand quot;. They called and said that they couldn't find me, and they were going back to office. I was in the garage in view from the street. They never called back.

Repair was accomplished while we were away from home. Chimney Chaps completed the job, cleaned up leaving not a trace and followed up with a phone call to see if we were happy with their work. Well done!

Chimney Chaps is now correcting the poor job done by another company. They are applying a new waterproof crown coating to the top of the chimney that carries a 15 year guarantee, as opposed to the one year warranty of the previous contractor. The owner even knocked off $120 from the quote when he found that the old repair coating peeled off so easily. What was so surprising is he didn't have to do that; I would never have known the difference. It's certainly a testament as to his character and honesty. This has been phase one of a two part repair process. So far I'm very happy with Chimney Chaps.

Told me neither chimney needed cleaning, explained how to fill some minor cracks and air gaps myself. After 15 minutes, when asked how much the charge would be, said, "No charge." When I insisted, he had me pay his standard minimum, which was $45.