5 Star Overhead Door

He came on 5/6/16. and it cost me $170 for him to install it. The very next day, rain came in. He has put the repair off for 4 months now, dispite numerous emails & phone calls. I had my elderly mother call for me today and he actually hung up on her. It is my thought that he is mad because in June of 2016 I had the springs on my garage door break. I got another company to do the repair because they were less expensive and honestly why would I hire Mark to do the work if he didn't fix the May 2016 issue? He is very unprofessional, and hanging up on a client is simple rude.

Not only is Mark very knowledgeable, but he's also a great person. My elderly mother accidentally ran into our garage door and bent the panels. Mark came out after hours, and made the door look great. While he was finishing up, my mother started to have problems with the heat and began to pass out. Mark was alert enough to notice and caught her before she fell. He stayed with her until she recovered and offered to help repeatedly. He even called and texted to make sure she was ok after the fact. I can't begin to express my gratitude enough. Highly recommended.

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I am so glad they could come the same day and do this repair. I am very happy with their work as well. Highly recommend them.

The springs snapped on a weekend, Cars were in garage. '5 Star responded quickly. No extra fees for the weekend. They were professional and courteous. I would definitely use them again.

We banged up our garage door this morning. Called them at 10am and they were here by noon. They did a few repairs, got the door operating and were gone within an hour.Very satisfied with service and price.

It went exceedingly well and we were very grateful that he was able to schedule the job the same day. Within a few hours after we called we had a brand new garage door opener. It was also helpful that he explained the advantages of the belt driven style and made that available to us for only $60 more. Finally, since it was outdoors work and cold, it was another plus that he did such a competent job.

I called about 6 pm. he answered and I told him about the problem. He would have come that night if I felt it was needed. He came the next day before noon. He finished in less than an hour. I was very pleased with his service. I used a credit card. The work was done in Louisville at my daughter's house.

The pricing was very good and did things which I didn't expect. They were very prompt with responsiveness and punctuality. They were very good with professionalism and I will use them again in the future.

It was a terrific experience overall. No unrealistic expectations or sticker shock when I got the bill. He volunteered to come back if the job wasn't done correctly. Fortunately, it was. Everyone was happy.