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Mella Window & Carpet Cleaning

Carpet Cleaning, Window Cleaning, Upholstery Cleaning,

About us

Mella Window & Carpet Cleaning - Locally owned/operated. Serving all of NKY and Greater Cincinnati. Check us out at www.mellaservices.com or follow us on Facebook. Clearly The Best Choice!

Business highlights

15 years of trusted experience
Family Owned & Operated
Emergency Services Offered

Services we offer

Residential & Commercial Window Cleaning, Carpet & Upholstery Cleaning, Tile & Grout Cleaning, Gutter Cleaning, Exterior House Washing, Pressure Washing, Oriental Rug Cleaning. FLOORING SALES & INSTALLATION, INTERIOR PAINTING

Services we don't offer

Blind Cleaning, CERAMIC TILE INSTALLATION

Amenities

Free Estimates
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.8300 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
91%
4
4%
3
3%
2
2%
1
1%


Rating CategoryRating out of 5
quality
4.8
value
4.8
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 276-300 of 300 reviews

Rick B.
10/2014
5.0
pressure washing
  + -1 more
They did an awesome job.
Description of Work: They pressure washed my siding.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Mella Window & Carpet Cleaning
Thanks for the great review. Glad we could get your siding looking great! Hope the Fall Season is treating you well. We look forward to cleaning for you again. Sincerely, BJ David Owner/Operator

Toni W.
08/2014
5.0
carpet cleaners
  + -1 more
No complaints.
Description of Work: Cleaned carpet in family room, living room, hallway, and stairs.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Mella Window & Carpet Cleaning
Thank you for such a great review! We appreciate it and will pass your comments/rating on to the crew. I hope we can clean for you again in the future. Hope you've had a great summer. Sincerely, BJ David

Pam C.
07/2014
5.0
window cleaning
  + -1 more
unknown
Description of Work: Mella Windows washed the windows at my home. They were prompt and courteous. I would use them again.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$220

Response from Mella Window & Carpet Cleaning
Thank you so much for your great review. I have passed your comments on to the crew who was at your home. I hope we can clean for you again...maybe next we can clean any carpet or upholstery you have. Have a great rest of the summer. Sincerely, BJ David

Kay C.
06/2014
5.0
carpet cleaners, oriental rug cleaning, upholstery cleaning
  + 1 more
unknown
Description of Work: They cleaned some furniture and area rugs.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$205

Response from Mella Window & Carpet Cleaning
Thank you for the opportunity to have cleaned for you. If there are any issues about the cleaning I need to address, please feel free to contact me in the office at 859-360-3377. We appreciate you giving us a great review so quickly. Sincerely, BJ David owner/operator

kimberly M.
06/2014
5.0
window cleaning
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$150

Response from Mella Window & Carpet Cleaning
Thank you for the great review. We appreciate the opportunity to have cleaned for you. Sorry we were a few minutes late. Hope we can serve you again. Have a great summer.

Robert C.
06/2014
5.0
window cleaning
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Mella Window & Carpet Cleaning
We appreciate you giving us the opportunity to have cleaned for you. Thank you for giving us a great review so quickly. Give us a call anytime if we can help.

Gary T.
06/2014
3.0
carpet cleaners
  + -1 more
unknown
Description of Work: Cleaned family room carpet, however we had to reclean it because a number of areas were still stained.

Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0


Response from Mella Window & Carpet Cleaning
Thanks for taking the time to review us. I'm sorry to hear that you had to re-clean your carpet. I would have sent our crew back out if you called us. Of course, from time to time we make mistakes, but we're always willing to address the issue and hopefully make it better. Best wishes to you.

Sarah C.
06/2014
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Cleaned carpets in three bedrooms, a hall, a stairwell, and the family and living rooms. | |The carpets were cleaned to standard - I had an incorrect impression that they would bring the fans they advertise to dry multiple carpets before they left, but it didn't work that way. They asked where to start and I asked if there was a place they usually start and they said upstairs. They then cleaned the carpets upstairs and used their fan to dry the master bedroom carpet. All of the other carpets took 24-48 hours to completely dry. | |I wish they had better explained that they only dry one room of carpet before leaving, and had responded to my question about where they usually start by stating they start in whatever room needs to be dry when they leave. Could have provided a lot of clarity. | |I have gotten quicker drying time and lower prices elsewhere in the past, but I would use red carpet again if the other company I've used wasn't available.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$240

ANGIE M.
05/2014
5.0
carpet cleaners
  + -1 more
unknown
Rating CategoryRating out of 5

Response from Mella Window & Carpet Cleaning
Thanks for the A rating. You clicked that you wouldn't hire us again though. If there's anything we need to know about, please don't hesitate to call. 859-912-9784

Wendy L.
05/2014
5.0
window cleaning
  + -1 more
unknown
Description of Work: Polite technician, thorough work, happy with results.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Mella Window & Carpet Cleaning
Thanks for the great review. We appreciate the opportunity to have cleaned for you. Have a great summer. Sincerely, BJ David

Patty H.
04/2014
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Response from Mella Window & Carpet Cleaning
Thank you for the A review. We appreciate you taking the time to do it, and for the business. I hope we can clean for you again. Have a great summer

bruce T.
03/2014
5.0
carpet cleaners
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Mella Window & Carpet Cleaning
[member name removed], thanks for your great review. It was a pleasure cleaning for you. I will pass on your review to my crew. Sincerely, BJ David owner/operator

Garrett W.
01/2014
5.0
carpet cleaners
  + -1 more
It went well.
Description of Work: Cleaned the carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Steve D.
01/2014
5.0
carpet cleaners
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Patrick R.
11/2013
4.0
floor cleaning
  + -1 more
Went well
Description of Work: Cleaned wood floor

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$200

Deborah E.
11/2013
5.0
carpet cleaners
  + -1 more
N/A
Description of Work: I purchased a Big Deal from Mella Window & Carpet Cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Mella Window & Carpet Cleaning
Thanks for the A rating. It was a pleasure cleaning for you. I hope we can have the opportunity again. The Holidays are around the corner...enjoy! BJ David - owner/operator Mella Window & Carpet Cleaning

Brian M.
07/2013
5.0
window cleaning
  + -1 more
unknown
Description of Work: I bought a Big Deal from them for carpet cleaning. They did really good job.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Mella Window & Carpet Cleaning
[removed member name], Thanks for the great review. I will pass it on to the crew that cleaned for you. Have a great summer.

Jan M.
07/2013
5.0
carpet cleaners, window cleaning
  + 0 more
He did an excellent job.
Description of Work: Cleaned carpet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Response from Mella Window & Carpet Cleaning
(deleted member name), Thanks for the great review. I will pass on your comments to our crews. Have a great summer.

Edna K.
05/2013
5.0
carpet cleaners
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Mella Window & Carpet Cleaning
Thank you for the great rating. I will pass it along to the crew that cleaned for you. Have a great summer.

GEORGE M.
12/2012
5.0
window cleaning
  + -1 more
N/A
Description of Work: Wash windows, clean screens, & window sills. Did a good job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$117

Response from Mella Window & Carpet Cleaning
Member, thanks for the great review. We appreciate the business and look forward to cleaning for you again. Best wishes!

VERNON H.
11/2012
5.0
upholstery cleaning
  + -1 more
unknown
Description of Work: I hired them for furniture cleaning. I have no complaints. I would hire them again.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Mella Window & Carpet Cleaning
Customer, Thanks for taking the time to do a review for us. I'm glad we finally got the water mark out of that cushion!

jeff E.
11/2012
5.0
carpet cleaners
  + -1 more
Perfect!
Description of Work: They cleaned my carpet in two rooms and a couple of area rugs. My daughter poured out an entire bottle of syrup in several spots. They got the syrup out entirely. They did have to come back out to get the rest out of an area rug and Brian came out and got the syrup out for us as soon as he could. My carpets looked refreshed and very clean when they left. They were very soft. I had companies in the past clean them and my carpet felt "crunchy" when they were finished. My carpet looked like new. I was very satisified and would only use this company in the future.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Gale F.
10/2012
5.0
carpet cleaners, floor cleaning
  + 0 more
Great no complaints
Description of Work: tile cleaning. on time, polite, careful about carpet care, great work, would reco to anyone

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Nancy H.
07/2012
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: These two were absolutely AWESOME! Very professional and very concerned that I inspected and was happy with their work. They are a busy company, but were able to fit me in right before I had my nephews visit and sleep on the floor. I knew my carpets were perfectly clean and odor-free!
Rating CategoryRating out of 5
Yes, I recommend this pro

Greg W.
01/2012
5.0
carpet cleaners
  + -1 more
lean loo
Description of Work: Have not had the carpet professionally cleaned for over 10 years due to poor results with rapid return of the traffic patterns and stains. Have cleaned it ourselves multiple times but never achieved the really clean look we wanted. We have dogs and at times we have accidents over the years. We were getting new furniture so we wanted the carpets as clean as possible. Called Brian at Red Carpet and he was great to work with. We had to cancel once and reschedule and he was more than accommodating. He cleaned the family room the traffic areas in the master bedroom and the back hall steps. They look amazing and so far the old stains and traffic wear patterns have not come back. Sorry I waited so long and wont again. And it will be with this company. Old time service and with new age results. Thanks Brian!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Contact information

1418 Chesapeake St, Covington, KY 41011

http://www.mellaservices.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 4:00 PM
Tuesday:
8:00 AM - 4:00 PM
Wednesday:
8:00 AM - 4:00 PM
Thursday:
8:00 AM - 4:00 PM
Friday:
8:00 AM - 4:00 PM
Saturday:
Closed

Licensing

Bonded

Insured

No License Required for Trade
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Window Cleaning,
Upholstery Cleaning,
Windows,
Floor Cleaning and Waxing,
Pressure Washing,
Oriental Rug Cleaning,
Gutter Cleaning,
Screen repair,
Flooring Sales and Installation,
Ceramic Tile,
Awnings

FAQ

Mella Window & Carpet Cleaning is currently rated 4.8 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 4:00 PM

Tuesday: 8:00 AM - 4:00 PM

Wednesday: 8:00 AM - 4:00 PM

Thursday: 8:00 AM - 4:00 PM

Friday: 8:00 AM - 4:00 PM

Saturday: Closed

Mella Window & Carpet Cleaning accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Mella Window & Carpet Cleaning offers free project estimates.
No, Mella Window & Carpet Cleaning does not offer eco-friendly accreditations.
No, Mella Window & Carpet Cleaning does not offer a senior discount.
Yes, Mella Window & Carpet Cleaning offers emergency services.
No, Mella Window & Carpet Cleaning does not offer warranties.
Mella Window & Carpet Cleaning offers the following services: Residential & Commercial Window Cleaning, Carpet & Upholstery Cleaning, Tile & Grout Cleaning, Gutter Cleaning, Exterior House Washing, Pressure Washing, Oriental Rug Cleaning. FLOORING SALES & INSTALLATION, INTERIOR PAINTING
Blind Cleaning, CERAMIC TILE INSTALLATION

Contact information

1418 Chesapeake St, Covington, KY 41011

http://www.mellaservices.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 4:00 PM
Tuesday:
8:00 AM - 4:00 PM
Wednesday:
8:00 AM - 4:00 PM
Thursday:
8:00 AM - 4:00 PM
Friday:
8:00 AM - 4:00 PM
Saturday:
Closed