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Mella Window & Carpet Cleaning

Carpet Cleaning, Window Cleaning, Upholstery Cleaning,

About us

Mella Window & Carpet Cleaning - Locally owned/operated. Serving all of NKY and Greater Cincinnati. Check us out at www.mellaservices.com or follow us on Facebook. Clearly The Best Choice!

Business highlights

15 years of trusted experience
Family Owned & Operated
Emergency Services Offered

Services we offer

Residential & Commercial Window Cleaning, Carpet & Upholstery Cleaning, Tile & Grout Cleaning, Gutter Cleaning, Exterior House Washing, Pressure Washing, Oriental Rug Cleaning. FLOORING SALES & INSTALLATION, INTERIOR PAINTING

Services we don't offer

Blind Cleaning, CERAMIC TILE INSTALLATION

Amenities

Free Estimates
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.8300 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
91%
4
4%
3
3%
2
2%
1
1%


Rating CategoryRating out of 5
quality
4.8
value
4.8
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 201-225 of 300 reviews

Deborah G.
11/2012
5.0
window cleaning
  + -1 more
The company was great and I would give them the top rating on every question. They did a great job, punctual and professional.
Description of Work: I hired them to clean my windows.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Mella Window & Carpet Cleaning
Member, Thanks for the opportunity to clean at your beautiful home. I look forward to seeing the new one across town. Hope the transition goes well!

DEAN C.
11/2012
5.0
window cleaning
  + -1 more
It was fine. They did what they said they were going to do. They got the job done in a timely manner.
Description of Work: I hired them for window cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Response from Mella Window & Carpet Cleaning
Thanks Customer. Glad we can clean your hard to reach windows for you. Have a great Holiday Season.

CHARLIE S.
11/2012
5.0
carpet cleaners, window cleaning
  + 0 more
It was fine. They were responsive and did a nice job.
Description of Work: I hired them for window and carpet cleaning.

Rating CategoryRating out of 5
quality
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Mella Window & Carpet Cleaning
Customer, thanks for submitting your review on us. It was great meeting and talking with you. It's definitely a small world. I told Brett B you said hello. He said he has some stories from the good ol' days! Happy Holidays.

Mark P.
11/2012
5.0
carpet cleaners, window cleaning
  + 0 more
They were very affordable, on time, and did a wonderful job. They even give me remider calls around the time I expect the service to be done again.
Description of Work: I have hired them for carpet and window cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$230

Response from Mella Window & Carpet Cleaning
Customer, You're a busy guy with your business. We're more than happy to make reminder calls to you. Thanks for the work. Enjoy the Holidays.

Courtney B.
11/2012
5.0
window cleaning
  + -1 more
They did great! We contracted for certain windows to be done, but they were missed. They came back and finished the windows. It worked out very well. They did a good job.
Description of Work: I hired them for window cleaning.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Mella Window & Carpet Cleaning
Customer, thanks for contacting us and allowing us to come out and correct our mistake. Hope your move out west has been great. It was a pleasure to serve you.

donna S.
10/2012
5.0
carpet cleaners
  + -1 more
Team did a great job and I would definitely re-hire. Arrived on time, very professional and pleasant.
Description of Work: carpet and oriental rug cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Paul W.
09/2012
5.0
carpet cleaners
  + -1 more
Excellent! I called Brian to discuss the situation with our carpet that had not been cleaned in 14 years. There were several spots and we had tried some spot removers that were not successful. Brian came by to assess the carpet and assured us that his machine would take care of our needs after he tried his cleaning solution on several spots. He also explained that high traffic areas may not be restored to original condition which we did not expect it to do so. He gave us an estimate and we scheduled an appointment. On the scheduled day his employees, Dave and David, arrived on time and cleaned the carpets. We were very impressed the spot removal, the high traffic area cleaning, and the steps. It turned out much better than our expectations and we were very pleased. Brian and his staff were very professional, wore uniforms, were very polite, took the time to answer questions, wore foot covering while cleaning and provided us with foot covering when we did the final inspection. Their equipment is the latest technology and it is kept in the best condition. They place plastic guards along the way of the vacuum and solution hoses to keep from damaging any furniture, guardrails, and wall corners. Red Carpet Floor Care has performed work/services for several homes in our neighborhood and they gave me great feedback on the work they had done.
Description of Work: Cleaned carpet in 3 bedrooms, hallway, bathroom, stairs, and walk-in closet. Also did spot removal.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$220

Linda W.
08/2012
5.0
carpet cleaners
  + -1 more
Very professional and thorough. Best carpet cleaning company I have used. Have used others and wouldn't have them back, but I will definitely use Red Carpet Cleaning again. Did a fantastic job. Last carpet company I used, said I can't get this out, can't get that out...was very disappointed, but Red Carpet cleaning company got the spots out. Very Happy!
Description of Work: Cleaned all my carpets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$280

lisa S.
08/2012
5.0
carpet cleaners
  + -1 more
Found on Angie's list along with a flyer in the mail. Red carpet called me back gave me a price and was out to my house within a few days . The two men were very professional . They did a great job I've had other cleaners out before but I must say they are the best.
Description of Work: I had 5 bedrooms 2 halls and 2 lining rooms cleaned along with 12 steps. Urine removed was also done.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$265

William M.
08/2012
5.0
carpet cleaners, floor cleaning, upholstery cleaning
  + 1 more
Brian was very professional. He gave us a quote and met that price at the finish. Came back and touched up an area that wasn't done at first. Was able to work around our schedule and explained everything as he went along. I would definitely use them again and will recommend them to friends. Great Job!
Description of Work: Carpet cleaning throughout the house, upholstery cleaning, and tile cleaning and grout sealing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Dee F.
08/2012
5.0
carpet cleaners
  + -1 more
They are a little more expensive, but did a great job. I think they are trustworthy. I would call them back again.
Description of Work: They cleaned the carpet in my family room, living room, dining room, stairs and hallway. They also cleaned some area rugs.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

John O.
07/2012
5.0
carpet cleaners
  + -1 more
They did an excellent job. The work was gorgeous and I thought I had come to a new home when I got back. I paid a little more than usual but it was well worth the money. I have recommended the company to others.
Description of Work: They did carpet and upholstery cleaning in my house.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Rick B.
06/2012
5.0
pressure washing
  + -1 more
I thought it would be hard to find companies or individuals that took pride in their work. Mella Windowing Cleaning's staff proved me wrong. Terry was on top of all my questions and responded so quickly to each of my concerns. The work they did was more than I expected. I would recommend them for all your cleaning needs. Thanks, BJ and Terry!.
Description of Work: I was in need of a exterior house wash. I had done it a few times myself but the project was getting too much for me. I left messages with six companies, 3 calling back. One of the companies that called and said it was too big of a project, which I completely understand, that was why I wanted to hire someone. Mella came to the house, called immediately with an acceptable estimate. I had several quiestions which was answered quickly by phone and e-mail. After the job was done the both Terry and BJ called and gave me the update. Their communication was outstanding.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$340

Response from Mella Window & Carpet Cleaning
Member, it was a pleasure cleaning for you. Thanks for the great comments!

AMY B.
06/2012
5.0
floor cleaning
  + -1 more
I had an Angie's List big deal that I was redeeming. I have hardwood floors in my kitchen and they were in need of some deep cleaning. Brian and his assistant arrived around 12:00 as scheduled. They began by vacuuming the floor, then his assistant got on his hands and knees and wiped the floor. They had a machine, looks like a carpet cleaner but it's made specifically for hardwood floors. it releases the cleaning solution but has a vacuum/suction to pull it back up. My floor looks great afterwards. It doesn't put a shine on the floor and that's okay with me. I can tell by walking on it in my bare feet that it's clean. I would use this service again.
Description of Work: Dust-free wood floor cleaning, essentially steam cleaning the hardwood floor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

Kenneth C.
05/2012
5.0
carpet cleaners
  + -1 more
We researched Angies List for professioal carpet cleaners and selected Red Carpet Cleaners
Description of Work: We moved as much furniture as reasonable before the cleaning crew arrived to save them time and us money. They arrived promptly on time and proceeded to do a very thorough job. Upon finishing each room, they placed vinyl patches under all the chair and table legs to protect the carpet.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$240

JERRY & CINDY H.
05/2012
5.0
carpet cleaners, floor cleaning
  + 0 more
That worked out. Brian and his assistant Bobby came out. They were efficient, courteous, and careful, and the whole process only took a couple of hours. The carpets and bathrooms looked great. He left us with a bottle of spot cleaner as a courtesy. A couple of days later we noticed that one of the carpets was showing two stains. That was odd because that carpet showed no stain before. Called Brian, and he and Bobby came right back out. He said that he thought at some time in the past a cola had been spilled on it and had soaked all the way through the padding, then the the owners cleaned the nap but the stain underneath remained hidden until the steam cleaning starting bringing it up. He worked on it and it seemingly went away. Checked in a day or so and it was back, a little lighter this time. Back they came again and went at it. Couple of days later it was back, again a little lighter than before. This time we worked on it with the spot cleaner and used white towels to blot it up, and after several of these treatments it was finally removed (I want to personally thank the previous owners for their clumsiness and superficial cleaning technique). We would highly recommend this company to anyone. We can attest that they will stick with you until your carpet is clean. Also, keep in mind the spot cleaner/towel routine if you should run into a stubborn stain. Some elbow grease, towels, and patience can go a long way.
Description of Work: Had 9 rooms to clean (4 bedrooms; great room; dining room; library; pc room; lower-level room), plus hallway and stairway, and tile and grout in 3 bathrooms. Called Red Carpet Flooring because of good Angie's List reviews.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$470

Deb M.
03/2012
5.0
pressure washing, roof cleaning
  + 0 more
The front (north-facing) side of our home was covered with mildew and the roof was accumulating moss build-up. Mike Slaughter of ATL Landscaping referred me to BJ at Mella. I called him, he went out the next day,viewed the job, and provided a written estimate. I called back to schedule the work and he was on site within a week. When I arrived home from work he was still finishing up and I must say he did a fabulous job. Not only did he clean the vinyl siding and roof but was extremely careful not to damage the plantings under the eaves and also cleaned the plastic bin we have on the front stoop. We chatted a bit and I found him to be very professional. He told me what to watch for with the shrubs in case there was any burning of the leaves. (So far I haven't seen anything but he hosed them all down really well so I may not have a problem.) Amazingly he didn't require any payment upfront or even a check be left. Still I paid him before he left since I arrived home before he was done. I was extremely pleased with how the house looked when he finished and would hire him again. In fact I may have him come and clean my carpets since Mella also does interior cleaning and carpets.
Description of Work: Hired Mella to clean the exterior front of our home. Called him and he was able to estimate the job the next day. When I called to accept the estimate and have him do the work, he was on site within a week. He washed the north-facing side of the house and roof as well as the areas under the east facing eaves that were blocked and did not get any sun. I hadn't even noticed that part. He also cleaned the cement stoop in front of the front door and the plastic bin we keep there for packages.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Response from Mella Window & Carpet Cleaning
Member, It was a pleasure to clean for you. It's great when we can give our customers the results they want. Glad you were happy with them. Thank you for the compliments/review. BJ

Deborah W.
01/2012
5.0
carpet cleaners
  + -1 more
They were awesome. We found them through an ad. They were great. We were amazed that they came so quickly. We only had a couple of days that we were there and they came and did it. It was $25 a room and there was a special deal. Their price was great. We would use them again in the future if need be.
Description of Work: We used Red Carpet Floor Care in August. We moved in August and they did all the carpets before we moved in.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$185

Michael S.
01/2012
5.0
carpet cleaners
  + -1 more
Red Carpet did an outstanding job in cleaning my carpet. They were on time and did a professional job. I highly recommend them.
Description of Work: Inspected, vacuumed, cleaned and, dried carpet

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Kathleen W.
12/2011
5.0
carpet cleaners, screen repair, window cleaning
  + 1 more
Had windows installed previous week and the contractors unavoidably tracked mud on our light colored carpet. BJ Davie came in and took care of the issue---carpet looks great! Would not hesitate to recommend Mella Carpet Cleaning to family, friends and neighbors. Mr. David owns/runs an efficient and well organized business.
Description of Work: Cleaned double set of stairs, long hallway and office carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Response from Mella Window & Carpet Cleaning
Thank you Member. As always, it was a pleasure to clean for you. I hope your grand kids liked their presents!

Dianne C.
12/2011
5.0
carpet cleaners
  + -1 more
Cleaned the carpets in the living area and bedroom. Wonderful work, my carpet looks fantastic. The bedroom carpet was very dirty and hadn't been cleaned in 2 years, they made it look really great! Very professional and did the best job I've ever had on my carpets...
Description of Work: Carpets cleaned in Living area and bedroom

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Chip M.
11/2011
5.0
carpet cleaners
  + -1 more
Tenant occupied home in a very nice neighborhood. The tenant wanted all new carpet to be installed after living in the home for 2 months. The tenant actually gave me the Red Carpet flier. Everything went extremely well. They were more expensive than our normal carpet cleaners but they performed a service that our carpet cleaners would have been incapable of handling. They saved the carpet and their cost was much less than the expense and hassle of moving furniture around and having to install new carpet. If I had a similar situation in the future I wouldn't hesitate to use Red Carpet's services. They handled our pet problem with professional expertise.
Description of Work: Dog urine throughout carpets

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$525

Evans A.
10/2011
5.0
carpet cleaners
  + -1 more
Excellent. They showed up on time, they per polite and they did an excellent job. They even looked out for our house by putting down products to protect the trim.
Description of Work: Cleaned the carpets in a property we have in Northern Kentucky

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Adam P.
10/2011
5.0
carpet cleaners
  + -1 more
Red Carpet Floor Care cleaned our showroom at our business and our home. Their work was great and the best I've had done. They were great to work with and their price was exactly what they said it would be.
Description of Work: Commercial and residential carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$684

Geoff E.
10/2011
5.0
carpet cleaners, floor cleaning
  + 0 more
Brian and his crew did an excellent job. Our floors have never looked better. I highly recommend them.
Description of Work: Tile and Grout cleaning and carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$405

Contact information

1418 Chesapeake St, Covington, KY 41011

http://www.mellaservices.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 4:00 PM
Tuesday:
8:00 AM - 4:00 PM
Wednesday:
8:00 AM - 4:00 PM
Thursday:
8:00 AM - 4:00 PM
Friday:
8:00 AM - 4:00 PM
Saturday:
Closed

Licensing

Bonded

Insured

No License Required for Trade
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Window Cleaning,
Upholstery Cleaning,
Windows,
Floor Cleaning and Waxing,
Pressure Washing,
Oriental Rug Cleaning,
Gutter Cleaning,
Screen repair,
Flooring Sales and Installation,
Ceramic Tile,
Awnings

FAQ

Mella Window & Carpet Cleaning is currently rated 4.8 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 4:00 PM

Tuesday: 8:00 AM - 4:00 PM

Wednesday: 8:00 AM - 4:00 PM

Thursday: 8:00 AM - 4:00 PM

Friday: 8:00 AM - 4:00 PM

Saturday: Closed

Mella Window & Carpet Cleaning accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Mella Window & Carpet Cleaning offers free project estimates.
No, Mella Window & Carpet Cleaning does not offer eco-friendly accreditations.
No, Mella Window & Carpet Cleaning does not offer a senior discount.
Yes, Mella Window & Carpet Cleaning offers emergency services.
No, Mella Window & Carpet Cleaning does not offer warranties.
Mella Window & Carpet Cleaning offers the following services: Residential & Commercial Window Cleaning, Carpet & Upholstery Cleaning, Tile & Grout Cleaning, Gutter Cleaning, Exterior House Washing, Pressure Washing, Oriental Rug Cleaning. FLOORING SALES & INSTALLATION, INTERIOR PAINTING
Blind Cleaning, CERAMIC TILE INSTALLATION

Contact information

1418 Chesapeake St, Covington, KY 41011

http://www.mellaservices.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 4:00 PM
Tuesday:
8:00 AM - 4:00 PM
Wednesday:
8:00 AM - 4:00 PM
Thursday:
8:00 AM - 4:00 PM
Friday:
8:00 AM - 4:00 PM
Saturday:
Closed