Family owned & operated. No subs. Cost is determined by the job. Ask about Angie's List discount. Additional DBA: Velco Inc. Additional SP web: http://www.coit.com. Social Media sites: Facebook: https://www.facebook.com/coitservicescincinnati. Twitter: https://twitter.com/CoitServices.
Business highlights
75 years of trusted experience
Emergency Services Offered
Services we offer
Carpet cleaning, drapery cleaning, Tile grout cleaning, blind cleaning, air duct cleaning, water & smoke damage, upholstery cleaning.
They are very fair and give a good discount. They called me and offered a special during the summer when their business was slow. They are always prompt, arrive on time, and are very efficient. They are understanding when appointments need to be rescheduled. They don't seem to rush through the job and they do good work. They are very pleasant and I feel comfortable having them in my home.
Description of Work: They came out to clean the carpets and clean the air ducts.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Coit Cleaning and Restoration
Thank you for a nice report we strive to give all of our customers excellent service.
Tari D.
11/2011
5.0
carpet cleaners, ceramic tile
+ 0 more
Very satisfied with their service - the tile and carpet look great!
Description of Work: Cleaned the tile and grout in the full bathroom and cleaned the carpet upstairs (2 bedrooms and 1 hallway)
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Response from Coit Cleaning and Restoration
Thank you, for the glowing report we strive to give 100% customer satisfaction!!!
William L.
08/2011
4.0
carpet cleaners
+ -1 more
They were pretty good. I’m going to call them back if I ever need to.
Description of Work: They cleaned the carpet in three rooms for me.
Rating Category
Rating out of 5
quality
3.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$136
Response from Coit Cleaning and Restoration
Thank you Member for taking the time to post a comment about our company. If we can do anything else we can do for you please let me know. Sandy
I always request for the same person, Michael Akers, because he does a good job. I usually spend $200 to $250. They have done carpet cleaning, upholstery cleaning and window treatments.
Description of Work: I use Coit Services for carpet cleaning services. The last time I used them was in the winter.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Response from Coit Cleaning and Restoration
HI Member Thank you for taking time to post such a glowing report my company readlly appreiciate it. and so does Mike Akers.
Maryann V.
05/2011
5.0
carpet cleaners
+ -1 more
Overall, very pleased and happy with the results. As with most carpet cleaning companies, it takes a good 8 -10 hours for the carpet to completely dry with fans running.
Description of Work: Carpet cleaning of our large master bedroom, hallway, walk-in closet, plus add on of stain remover for urine stains in the hallway. Rep. was very courteous and professional - gave me a quote on the finished basement carpet and I received a $20 coupon for future use good the rest of the year. Additionally, I used a "Groupon" that was applied to this order.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$264
Response from Coit Cleaning and Restoration
Thank you Member for your nice comments about our technician. Steam cleaning does take 8 to 10 hour to dry , however it is the most recommended cleaning for carpet.
Howard E.
04/2011
5.0
carpet cleaners
+ -1 more
I liked the way they clean. They were thorough. They didn't take a long time and did the job pretty quickly. They were able to remove the dirt from the carpets. They expedite the services.
Description of Work: I used the services of Coit for carpet cleaning. I last used them in November 2010.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Coit Cleaning and Restoration
Thank you, for taking the time to give our company a glowing report. We greatly appreciate you taking the time out of your busy schedule .
Irene H.
03/2011
3.0
carpet cleaners
+ -1 more
Came promptly as scheduled. Peformed carpet cleaning within short time. However, I felt carpet should not have still been left as wet as it was. Coit did offer to give discount on next cleaning. Will try again to see if job is more dry next time.
Description of Work: Commercial carpet in home basement steam cleaned. Took a few days to dry out with dehumdifier turned on.
Rating Category
Rating out of 5
quality
3.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$37
Response from Coit Cleaning and Restoration
I am sorry your carpets took so long to dry. If you have a problem in the future call right away we will send someone out to take care of it for you.
Barbara H.
02/2011
5.0
carpet cleaners
+ -1 more
As expected; no complaints; worth the money
Description of Work: cleaned two wall to wall carpets
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
Response from Coit Cleaning and Restoration
Thank you, we are happy you for your posting and positive comment. We look forward to serving you in the future.
MEV W.
01/2011
5.0
carpet cleaners
+ -1 more
I called COIT and explained the situation. The woman was very nice, very sympathetic, and worked me in right away. She warned me that they might not be able to get it all out. The worker showed up on time and also warned me that he might have a hard time with the white carpet. They could not guarantee the work because of the extensive damage. No problem, I said, do what you can. About an hour later, only the barest hint of the mess was left on the white carpet and everything else was like new! I was thrilled. The entire experience made me a fan.
Description of Work: They cleaned a track of mud through the dining room and living room and up onto the couch. A visiting dog had separation anxiety and ran from the backyard, through a dog door, and to the front window for hours and hours. It was an incredible mess, especially the path over my white living room carpet.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$180
Response from Coit Cleaning and Restoration
Thank you Member for the glowing report. We strive to give excellent service to call of our customers.
RUTH J.
11/2010
2.0
carpet cleaners, upholstery cleaning
+ 0 more
I think they have a new receptionist and she quoted $109.00 for the job. I found a different company who could do it for only 59.00!!! A few days later, I received a call from Coit to confirm my appointment when I didn’t schedule one. The company I did hire, was actually able to remove stains from my couch that Coit wasn’t able to.
Description of Work: I needed a 5x7 area rug cleaned and I called them for an estimate.
Rating Category
Rating out of 5
professionalism
2.0
Response from Coit Cleaning and Restoration
I apologize for the misunderstading you had with our CSR.
KIM V.
09/2010
5.0
carpet cleaners
+ -1 more
They are very professional. They are able to get things out that I didn't think would come out. The tech was very knowledgable and professional.
Description of Work: I hired this service for carpet cleaning.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Robert P.
06/2010
5.0
carpet cleaners, upholstery cleaning
+ 0 more
Prompt request to service request, technician was courteous and helpful, very knowledgeable about his job. Sought best options for animal stains which were completely removed form the carpet and had suggestions on how to treat future instances to prevent stain setting in, quickly preformed requested services.
Description of Work: Cleaning of carpet in 4- rooms, staircase, hallway, 2 room sized area rugs, application of stain repellant, and upholstery cleaned full-sized sofa
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$385
MISSY & NICK B.
11/2009
5.0
air duct cleaning
+ -1 more
They did great work. They were on time and cleaned up after themselves. I would recommend them.
Description of Work: We used COIT Services three or four months ago to clean out our vents.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$600
Response from Coit Cleaning and Restoration
Thank you for the nice comment about the technicians who preformed your work. Also thank you for taking the time to post a nice comment.
JO ANNE B.
09/2009
4.0
carpet cleaners
+ -1 more
We have used various people for carpet cleaning. We have area rugs and they are pretty much like room size area rugs. The crew from Coit cleaned 3 area rugs. They picked up the rugs and dropped them off. We thought that the price charged by them was kind of expensive and that’s why I do it myself now. I use a machine and clean the rugs myself. The rugs that I had were good sized rugs. One was probably a 10 by 10 and the other was 12 by 14. There were also a couple of door mats go with them. I would probably not use them again in the future and that’s only because of the cost.
Description of Work: We had hired Coit Services to clean our area rugs.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$400
Response from Coit Cleaning and Restoration
I am sorry for not responding sooner. Large area rug do cost because of the labor involved. If the area rugs have a padding under them. We can clean them in the home which is less expensive.
Laura S.
09/2009
4.0
carpet cleaners
+ -1 more
In general they are pretty good. More recently I have got more disciplinary experiences, but not so much that I would shop for a new carpet cleaner. A couple of visits ago, the crew from Coit Services sprayed scotch guard treatment like how they do it for cleaning a rug. They did that for one of my tables. They came, picked up the table and fixed the problem. The table looked beautiful and they gave me a 25 $ coupon for the next cleaning. It certainly rectified the situation. They came to get the cleaning done for me once again and that was the time when I used the coupon. I had them come back again, as the job that they did was not satisfactory. I had them do my stairs too. I think some of the water was not sucked out enough and left another dark stain on the stairs. They did come out again when I called them and told them that I was not happy. They came and fixed it again for me. They didn’t do it quite right the first time. So, I had to have them come back and redo it. I might use them again in the future. I guess I am at a point where I might get someone else the next time because we have had a couple of not so great experiences with them.
Description of Work: I use Coit Services for carpet cleaning. Their most recent visit to my house was in mid July to clean stair carpets, hallway, bed room and family room carpets.
Rating Category
Rating out of 5
quality
3.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Response from Coit Cleaning and Restoration
I am so sorry about the problems we had when we cleaned your carpet. Customer satifaction is our number one priorty. Again I am sorry we had two separate problem.
Ron J.
07/2009
5.0
Very professional, prompt, clear estimate and performed exactly to that estimate, miinimized disruption and "put back" expenses.
Description of Work: Removed water soaked carpets, checked baseboards and insulation for possible issues, dried and thoroughly cleaned subflooring
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,000
Response from Coit Cleaning and Restoration
Thank you for taking a time out of your busy schedule to write a nice comment. Sandra Stargardt
Linda R.
06/2009
3.0
carpet cleaners
+ -1 more
They really soaked my carpets and didn’t remove all the spots. It took several days to for my carpets to dry. I was not really happy with them. The girl who came in treated me fine as a person. She was prompt and thorough.
Description of Work: Coit Services cleaned my carpets.
Rating Category
Rating out of 5
quality
3.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
$100
Response from Coit Cleaning and Restoration
I am sorry we were unable to remove the spots form you carpet. I will have someone back to see if there is anything else we can do. Sandra Stargardt
MARY Z.
06/2009
5.0
upholstery cleaning
+ -1 more
It went well. Coit was on schedule and went right to work. It was easy to see the improvement in the appearance and the furniture all dried quickly.
Description of Work: Upholstery cleaning of a couch, 3 chairs and an 8 piece sectional. They also applied stain guard.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$580
Response from Coit Cleaning and Restoration
Thank you for taking time to comment on the work we did for you . I am very happy everything turned out well. Sandra Stargardt
SUSAN A.
05/2009
5.0
drapery cleaning
+ -1 more
They did a really good job and Scott, who did the installation, bent over backwards to make sure we liked everything. I was really impressed with him and the company. The company was very customer oriented and professional. Working with them was refreshing and I would recommend them.
Description of Work: They came and picked up all the blinds and cleaned them at their location. They also cleaned the drapery and they reinstalled both after cleaning was complete.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,000
Response from Coit Cleaning and Restoration
Thank you for your glowing review of our company. Sandra Stargardt
Andy N.
04/2009
5.0
air duct cleaning
+ -1 more
Coit Services was very professional. They did a very good job and they cleaned up well after. They were curtious and they were very easy to work with.
Description of Work: Coit Services cleaned my air ducts.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Response from Coit Cleaning and Restoration
THANK YOU FOR TAKING TIME TO POST A COMPLIMENT WITH REGARDS TO CLEANING YOUR DUCT WORK. WE REALLY APPRECIATE YOUR BUSINESS.
Scott S.
04/2009
5.0
upholstery cleaning
+ -1 more
It went great. They were very, very nice when I called to make the appointment. They were able to get me in right away. The employee showed up right on time, he was very nice and personable. He did a great job on the couch and I was quite satisfied.
Description of Work: Coit cleaned a sectional couch for us.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Response from Coit Cleaning and Restoration
I AM GLAD WE WERE ABLE TO DO SAME DAY SERVICE FOR YOU. THANK YOU FOR TAKING THE TIME TO PLACE A NICE COMMENT ABOUT THE CLEANING TECH.
lonnie S.
11/2008
5.0
upholstery cleaning
+ -1 more
The cleaning person arrived on schedule. He was polite, friendly and professional throughout. After setting up the equipment and testing several spots in different ways, the man came to the conclusion that he could not clean the upholstery. He cheerfully told me that there would be no charge.
Description of Work: Man came in to clean a sofa, love seat and ottoman that had been stained by the inappropriate use of a home cleaning solution. I had told the salesman these pertinent facts when he came to inspect the furniture before providing an estimate and setting an appointment.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Coit Cleaning and Restoration
THANK YOU FOR TAKING TIME OUT OF YOUR BUSY SCHEDULE TO POST A COMPLIMENT FOR OUR COMPANY. I AM SORRY WE WERE UNABLE TO CLEAN YOUR SOFA.
Kelly F.
11/2008
5.0
carpet cleaners
+ -1 more
They did a very good job, but I thought they were very expensive. They were prompt, professional and knowledgeable. I was very happy when they were finished but would not use them again because of the cost.
Description of Work: They cleaned the carpet in the basement and attic.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Response from Coit Cleaning and Restoration
THANK YOU FOR YOUR RESPONSE. I AM VERY HAPPY WE DID A GOOD JOB FOR YOU. OUR TECHNICIANS TAKE EXTENSIVE TRAINING COURSES TO IN ORDER TO GIVE YOU THE BEST CUSTOMER SERVICE. I HOPE YOU WILL RECONSIDER USING OUR SERVICE IN THE FUTURE.
Kirsten M.
10/2008
4.0
carpet cleaners
+ -1 more
They missed a big spot, but otherwise pleased.
Description of Work: Whole house carpet cleaning.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$750
Response from Coit Cleaning and Restoration
PLEASE CALL OUR OFFICE AND WE'LL COME BACK TO TAKE CARE OF THE SPOTS.
Catherine B.
10/2008
5.0
air duct cleaning
+ -1 more
Very thorough and detailed. Technician took the time to fully explain how the system would work and that it cleans out both our AC and Heating systems. Showed me all of the debris/hair/dust that was removed and also showed me the inside of the ducts to show that they were clean. Also vacuumed the duct covers to ensure that all dust was removed that had been caked on. Overall, very pleased with the work and would use again.
Description of Work: Cleaned out all air ducts in 100 year old home. 3-story home with 2 beds, 1 bath and dining/living/kitchen on first floor. COIT brought their large vacuum system to clean out the entire heat and AC systems.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Response from Coit Cleaning and Restoration
THANK YOU FOR YOUR BUSINESS AND VERY GLAD YOU WERE PLEASED WITH THE WORK.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Carpet Cleaning,
Air Duct Cleaning,
Upholstery Cleaning,
Drapery Cleaning,
Window Treatments,
Floor Cleaning and Waxing,
Ceramic Tile,
Dryer Vent Cleaning,
Water & Smoke Damage,
Flooring Sales and Installation,
Blind Cleaning
FAQ
Coit Cleaning and Restoration is currently rated 4.4 overall out of 5.
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: 8:00 AM - 4:00 PM
Coit Cleaning and Restoration accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Coit Cleaning and Restoration offers free project estimates.
No, Coit Cleaning and Restoration does not offer eco-friendly accreditations.
No, Coit Cleaning and Restoration does not offer a senior discount.
Yes, Coit Cleaning and Restoration offers emergency services.
No, Coit Cleaning and Restoration does not offer warranties.
Coit Cleaning and Restoration offers the following services: Carpet cleaning, drapery cleaning, Tile grout cleaning, blind cleaning, air duct cleaning, water & smoke damage, upholstery cleaning.