Solid Air Heating & Cooling LLC

Excellent service! Dustin is very responsive to calls, and works you in as quickly as possible. Dustin had installed our house unit, so he is very familiar with our setup; but I don't think that makes a difference with him - he is extremely knowledgeable with his business, and freely explains as he goes about what he's doing and why he's doing it. So, our unit's line had clogged, so it shut itself down. Within two hours, Dustin had the unit cleaned up and line cleared and running.

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This is not the first time (nor will it be the last time!) that I've used Solid Air. Dustin was referred to me by a family member. I've had him work on my home HVAC as well as some commercial units. He's always been honest, fair, and easy to work with. I trust him to do what he says he'll do, that he'll do it in the most economical and safe way, and that he'll stand by his work. I recommend him to everyone.

After being completely disappointed in getting a no-quote from the most popular search of Angie's List in Somerset, I gave Dustin a call. That was the best decision I made that day!! We set up an appointment for him to have a look. He showed up right on time and he went right to work assessing my situation. He jumped right up into the attic to have a look (the house doesn't have a basement). I think he was more disappointed than I was when he disclosed that I would need two separate systems, due to the fact that the two attics were inaccessible to each other. Dustin took the time to explain it all to me and I could just tell that he knew what he was talking about, and I knew that I could trust him. But although I hadn't committed to anything at this point, he went on to make all the measurements necessary to do his load calculations (with the other guys, it would have required a separate appointment for this). Within a few days I had a written quote for 4 different options that we had discussed. I opted for the 14 Seer dual system because it came with a 10 year no hassle warranty. The installation went great and when they were finished, you'd never know they were here except for the two new units in the back and all the new vents in the ceiling. No more electric wall heaters and window AC units here :-) My entire experience with Dustin and Solid Air Heating and Cooling was fantastic. I happily recommend him for all your HVAC needs!!!

I knew of Dustin's company through a family member. Dustin has a small, fairly-new company, but our experience with him was like dealing with a well-known, established company. He is extremely courteous, professional, and thorough. I did get two other quotes, and Dustin's estimate was the best one. I had little experience with the various types of systems, and he took the time to explain what was available out there, and what was best for our house and didn't push an expensive system. He gave us quotes for various ones so we could make an informed decision. Dustin came out a few days before the job to take additional measurements, and showed us where the old system had flaws, and how he would fix them. One was adding a drain pain to the inside unit, which the previous system didn't have. If it had failed, we would have had to deal with a flooded basement. We won't need to worry about that now - thank you for that, Dustin! They showed up the day of work as promised, and worked all day until the job was finished. He had all of the paperwork done - the contractor agreement to sign, he took care of the warranty, and provided the paperwork necessary for the energy tax credit. Woohoo! They cleaned up afterwards like no one had even been there that day! And he put up with our dogs! :) Thank you for making a horrible situation of having to replace our whole system into a great experience, Dustin!

Outstanding. Before he performed the work he went over all the possible solutions as our old HVAC was in bad shape. Dustin is extremely thorough and professional. He explained everything as he installed it and when the job was complete he took the time to explain all the controls. He also filed all the paperwork for the warranty. His price was very reasonable and the instillation was completed on time. The unit has performed as Dustin said it would. I would recommend Dustin and his Company Solid Air to anyone who need repair or replacement of their HVAC Units.