Allen's Tree Service

They never called back.

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unknown

Not well at all as mentioned above.

unknown

I tried three times to get hold of him at a phone answered by a greeting by one of his grandchildren and left a message each time, but he never called me back. I've given up trying.

Jimmy arrived and we walked the property as I showed him what I wanted done. We talked about what had to be done, and he added up the cost. I accepted his estimate, and asked him what his schedule was like. He let me know that it would be about 2 weeks until he could get to me..I received a call to let me know when he was available. The crew arrived on the appointed day, and I headed for work..They did a fantastic job! The marked trees were gone and the ones to be trimmed were trimmed. The evergreen also had some low-hanging branches trimmed back-- they needed them out of the way to remove the telephone pole; it also makes mowing the lawn a lot easier without them whapping me in the face!.They cleaned up all the litter from the job. Normally, cutting down a tree results in sawdust, twigs and small branches all over the place. There were just a few flakes of sawdust here and there; they took all the twigs and branches with them!.The original estimate thought it would be a 2-day job; they were able to finish in one!.The only reason for the "B" for responsiveness was not for a problem as such-- they were slow to send a bill!

They did excellent work and they were reasonably priced, but they were not very responsive. Sometimes I have had to call them back several times and the people I have referred them to have had the same problem where they just don’t get back in touch with them. They were very professional. One time a tree had fallen in my driveway and I could not get my car out and my husband was out of town and they came right over and cut it up and got it out of my way, so that was excellent.

Called to schedule appointment for estimate. They called later that day and said they would stop by that day although it might be late. We changed our plans so we would be at home all night. They never showed up. Never called to reschedule, never called to say they couldn't make it, never called to say why they didn't show. Over a week later and not a word. Have since found someone else to do the work and job is complete.

Great work and professionalism. Saved $350 over other estimate.

He did exactly what we discussed: Trimmed the Elm and removed the Ash and Locust. He removed the wood (just as I asked) and did a terrific job with clean-up. I mean I was VERY impressed with how thorough of a job they did cleaning up the leaves, branches, and logs. The only evidence that they were actually here were a few wood chips on the street where they had the chipper running.

There was some confusion getting the quote, I was told by the person taking my call that a quote would be provided by phone, but instead Jimmy showed up at my door. He quoted a reasonable price. There was more confusion getting the work done, because we were asked to call in locates, and he expected another call to let him know that they were done. He did not call to check with us on this. A week passes (some bad weather days included) after the original quoted work date and I called him. After leaving 1 message and calling back the next day, the job was done. He is a nice, seems to know trees and I highly reccommend using his services.

Sent them an e-mail requesting a quote on a tree removal. Received a response quickly that they would be out that Saturday to look it over and quote a price. Saturday came and went with no one coming to our house. On Monday, sent another e-mail on the chance that we had either missed them or perhaps they had looked at the tree and were going to send us a quote. That was about 3 weeks ago, have heard nothing from them since the response to the initial inquiry.

The area has difficult terrain to maneuver but they still handled the trees and debris expertly and efficiently. They left the area very clean. Tim Allen is a personable man and great at his job.

They were very friendly and professional. My situation was not an emergency so he was unable to do the job immediately. We had discussed this, and I was fine with that. I was aware of a major job he was doing where a large tree had fallen on top of a house and that needed to to be done first.He did keep in contact to reassure me that he was still planning to cut my trees. I couldn't have asked for a better experience. I would definitely hire this company again.

Spoke to the receptionist who said that it would be a couple of weeks before Jimmy Allen could do the work, which was fine. On a Monday, twelve days later, she called back and said that he would be out that week to look it over and call with an estimate --- and that was the last that I heard from them. The following week, after receiving no estimate, no call, I realized that I d made a big mistake in contacting these people and called another contractor, who had a two-week waiting period; so I was right back where I started from, and the total of three weeks lost fooling around with Allen Tree Service could make a difference in the planting that I d hoped to accomplish. I will never consider this contractor for any future work. Very unprofessional.

On September 14th, 2008, during a sudden wind-storm, two very large trees fell into each other and then onto our house. The trees were supporting each other and the removal required very precise work from a company skilled in this sort of work. If the wrong limb was removed at the wrong time, both trees would have fallen on our house and done very, very serious damage. Allen's Tree Service used a variety of cranes, slings and cherry-pickers to disentangle the limbs and remove them. They did a superb job. Both trees were removed from the structure and we were left with minimal damage from the storm. They were prompt, honest and dependable. We intend to hire them again after their workload from the storm subsides. The area was left clean and free of debris. They also gave the neighborhood quite a good show for a few days!

I called Mr. Allen to remove a tree that had been blown over in my driveway. Within the hour he was at my house and working.

Excellent. Jimmy is very professional with the proper equipment to do the job. He came the day after I called to cut the tree down. Plus his estimate was about 60% off prior estimates from 2 other companies to do the same job.

Absolutely outstanding fast service, with right equipment and people, and at a very fair price (I dare say bargain, given the risks); a real pro!

They are the absolute best, they have fantastic equipment, and really know their trade. They do a quality job at a good price.

THEY DID A GOOD JOB.