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Reliable Restoration, Inc.

General Remodeling, Garage and Shed Building, Handyman Services,

About us

We are a high-end residential and commercial General Contracting Company where our desire is to provide you with the most outstanding service experience ever. Where “What We Promise, Happens!” Established in 1997, Reliable Restoration, Inc. is proud to serve our local area which includes Warren, Allen, Simpson, Barren, and Butler Counties. We are proud to be recognized by the CHAMBER of COMMERCE and the BETTER BUSINESS BUREAU. We specialize in RENEWING, REBUILDING, and RESTORING homes and businesses with our Experience, Education, Systems, Reputation, and Guarantee policy. Philip Z. Cunningham, Founder and Owner of Reliable Restorations started the company in 1997 with a core mission to provide superior customer service with each customer being treated as family. Since then, Gene Shy joined the company as Vice-President of Customer Fulfillment and Satisfaction. For more information, reach out to us at Reliable Restoration, Inc. in Bowling Green. Our desire is to provide you the most outstanding service experience ever! Give us a call at (270) 842-2227 or visit us on Scottsville Road during business hours.

Business highlights

28 years of trusted experience
Emergency Services Offered

Services we offer

Kitchen Remodeling, Bathroom Remodeling, Fire Restoration, Storm Repairs, Handyman Services, Plumbing Repairs, Electrical Repairs, HVAC Repairs

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

Check
Financing Available
PayPal

Photos of past projects

Reviews

3.04 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
50%
4
0%
3
0%
2
0%
1
50%


Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0
Showing 1-4 of 4 reviews

Erika B.
06/2014
5.0
remodeling
  + -1 more
Phil and Gene and their crew have been our go-to business for house upkeep and repair for years now.
Description of Work: Roof work, alterations to make house wheelchair- friendly, installation of walk-in bathtub, installation of built-in cabinets and shelves.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Christine M.
03/2012
5.0
remodeling
  + -1 more
Great !!
Description of Work: John did kitchen work. made repairs to my barn. Placed hardwood flooring in a small room. adding a front porch.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Jeff H.
11/2011
1.0
garage builders
  + -1 more
We had contracted them in April 2007. They broke our repairs into two sections. The first was to replace th rotted entryway which was 500 down and then 500 upon completion.Then we tried to get them to finish the second half of the contract which is when the problems began. They were to replace the front door, door frame, storm door, fill exterior gap and wrap door frame and trim with aluminum. It took 6 weeks to get back in touch with these people. They just showed up one day and completed the only half of the work. After the work they left and did not ask for payment or anything. They did not install the retainer strips to the storm door which the screen was the only thing holding the glass in. We had two small children at the time and the situation was dangerous and the glass could fall out and break. They did not fill the exterior gap nor did they wrap the door fram and trim with aluminum. They also busted our dry wall on the inside and beat up our trim on the inside very badly and now needs to be replaced. We contacted the owner of the company to come out but he declined to come out and look at the sloppy job. This was a terrible experience and the owner just threatened us the whole time even with the partial and sloppy work.
Description of Work: front door and storm door replaced , repair rotted entry way

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$1,815

Response from Reliable Restoration, Inc.
This customer reached out to us and we responded based upon our contract agreement. In addition, he reported us to the BBB. The end result was we satisfied our contract with them and BBB found our work to be performed as promised...see BBB rating and review the claim. We don't claim to make everybody happy, but we do try hard and make 99% happy.

Jeff H.
11/2011
1.0
handyman service, remodeling
  + 0 more
We had contracted them in April 2007. They broke our repairs into two sections. The first was to replace th rotted entryway which was 500 down and then 500 upon completion.Then we tried to get them to finish the second half of the contract which is when the problems began. They were to replace the front door, door frame, storm door, fill exterior gap and wrap door frame and trim with aluminum. It took 6 weeks to get back in touch with these people. They just showed up one day and completed the only half of the work. After the work they left and did not ask for payment or anything. They did not install the retainer strips to the storm door which the screen was the only thing holding the glass in. We had two small children at the time and the situation was dangerous and the glass could fall out and break. They did not fill the exterior gap nor did they wrap the door fram and trim with aluminum. They also busted our dry wall on the inside and beat up our trim on the inside very badly and now needs to be replaced. We contacted the owner of the company to come out but he declined to come out and look at the sloppy job. This was a terrible experience and the owner just threatened us the whole time even with the partial and sloppy work.
Description of Work: front door replaced, storm door replaced, entry way repair, seal outside door frame, trim outside door frame

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$1,815

Response from Reliable Restoration, Inc.
Please note that we did set up financing for this customer, who could not pay, had much more rotting than was visible, and also that he filed two reports to make vengence..we did not collect.

    Contact information

    1411 Scottsville Rd, Bowling Green, KY 42104

    https://reliablebg.com/

    Service hours

    Monday:
    8:30 AM - 4:00 PM
    Tuesday:
    8:30 AM - 4:00 PM
    Wednesday:
    8:30 AM - 4:00 PM
    Thursday:
    8:30 AM - 4:00 PM
    Friday:
    8:30 AM - 4:00 PM

    Licensing

    Bonded

    Insured

    Licensed*
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    General Remodeling,
    Garage and Shed Building,
    Handyman Services,
    Sunrooms and Patio Enclosures,
    Interior Painting,
    Exterior Painting,
    Kitchen and Bath Remodeling,
    Skylights,
    Deck Maintenance,
    Chimney Repair,
    Windows,
    Siding

    FAQ

    Reliable Restoration, Inc. is currently rated 3 overall out of 5.

    Monday: 8:30 AM - 4:00 PM

    Tuesday: 8:30 AM - 4:00 PM

    Wednesday: 8:30 AM - 4:00 PM

    Thursday: 8:30 AM - 4:00 PM

    Friday: 8:30 AM - 4:00 PM

    Reliable Restoration, Inc. accepts the following forms of payment: Check,Financing Available,PayPal
    Yes, Reliable Restoration, Inc. offers free project estimates.
    No, Reliable Restoration, Inc. does not offer eco-friendly accreditations.
    No, Reliable Restoration, Inc. does not offer a senior discount.
    Yes, Reliable Restoration, Inc. offers emergency services.
    Yes, Reliable Restoration, Inc. offers warranties.
    Reliable Restoration, Inc. offers the following services: Kitchen Remodeling, Bathroom Remodeling, Fire Restoration, Storm Repairs, Handyman Services, Plumbing Repairs, Electrical Repairs, HVAC Repairs

    Contact information

    1411 Scottsville Rd, Bowling Green, KY 42104

    https://reliablebg.com/

    Service hours

    Monday:
    8:30 AM - 4:00 PM
    Tuesday:
    8:30 AM - 4:00 PM
    Wednesday:
    8:30 AM - 4:00 PM
    Thursday:
    8:30 AM - 4:00 PM
    Friday:
    8:30 AM - 4:00 PM