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Gott Plumbing

4.5(
12
)

Plumbing, Drain Cleaning, Sewer Cleaning,

... +5 more

About us

we are ky's fastest growing plumbing service company, with our highly trained techs our knowledge exceeds our competion in many ways. we give you up front pricing so that you will always know what the job will cost before we start. not only do we fix the job you need done but we also will check the rest of your plumbing while we are there at no extra charge. we are open 24/7 and charge no over time for any reason. we have GOTT all of you plumbing problems covered. and if we can't fix it you don't pay.

Business highlights

22 years of trusted experience
Emergency Services Offered

Services we offer

Drain Cleaning, Water Heaters, Sewer, Water and Fixture Replacements, Video Inspection, Hydro-Jetting Pipe Renew & Leak Locating.

Amenities

Warranties
Yes
Senior Discount

10%

Emergency Services
Yes

Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Reviews

4.512 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
75%
4
8%
3
8%
2
8%
1
0%
Rating CategoryRating out of 5
quality
4.6
value
3.9
professionalism
4.5
responsiveness
4.5
punctuality
4.5
Write a review
Showing 1-12 of 12 reviews
Thomas M.
05/2018
5.0
plumbing
  + -1 more
I am so sad to hear that Gott has merged with Hiller. They did a great job.
Description of Work: fix a leaking tub
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Edward D.
07/2017
5.0
plumbing
  + -1 more
All work performed satisfactorily and punctually
Description of Work: Replace water flow valve on toilet
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$280
gordon B.
06/2017
5.0
plumbing
  + -1 more
Good the were able to repair and cost was less than expected
Description of Work: Basement pump replacement
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$250
Paul B.
01/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: Set toilet |Replaced shower plumbing and hardware |Installed access hatch for shower shutoff |Capped off plumbing under home for future access for remodel |Other misc |Excellent work, will be using again |
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,000
Gabe C.
11/2014
5.0
plumbing
  + -1 more
Had these folks out on two separate occasions for frozen and burst plumbing. Got it fixed up quickly. Happy with the results!
Description of Work: Repair water freeze plumbing
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Daryl R.
04/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: Were here to check for broken pipe- none found,but saw mold and left shortly after. They recommended Service Pro to check for mold.
Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Carrie H.
02/2014
4.0
plumbing
  + -1 more
There was confusion between the owner and the service tech on what day it could be done on. Tech used a hose that was too long and forced it to fit, instead of going to get a proper length hose.
Description of Work: Replaced a water heater hose
Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
$120
Response from Gott Plumbing
I do apologize for the confusion that happened. but if I as the owner knew that you were unhappy with our service I would have and still will make things right. the tech that came to your home is no longer with us due to his lack of skill and customer service. please give us a call if you would like this resolved.
Belita G.
08/2013
3.0
plumbing
  + -1 more
The two men were very nice and promptly came to turn off my water meter. They didn't charge me for this service. They did give me an estimate which was twice as much as other plumbers.
Description of Work: I called them to get my water meter turned off and get an estimate for repairing the leak in my water line.
Rating CategoryRating out of 5
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Response from Gott Plumbing
I am sorry that you feel we are to high on our prices. We are how ever a plumbing company and not a self employed craftsman. the other guy's in this area do not have to pay workman's comp, carry over 2 million dollars of liability insurance to protect your home or business, have to pay employee taxes, social security on employees, federal and state guideline posters, office personnel, training, and the high cost of wages to have highly skilled and licensed plumbers on staff that arrived to your home in such a timely manner. these are just a few things that set us aside from the other guys. but most of all with our higher prices do come great warranties that we stand behind and no other plumbing company in south central Kentucky will give you with their work. We hope that in time you will give us another chance and will allow us to show you the difference our professionalism makes.
otis W.
05/2013
5.0
plumbing
  + -1 more
did not charge for outside work-was unable to finish job-needed specialist for it.inside work performed to high standards,compared to other companies used iin past.
Description of Work: repair to system and inside replacement of valves.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$350
Letha W.
01/2013
5.0
plumbing
  + -1 more
The leak was fixed.
Description of Work: Had a water leak. We have 4 bathrooms plus yard sprinklers. Everything was checked, found the leak and repaired it. The gentleman did some extra work with no charge. Very satisfied.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$124
Lisa M.
09/2012
5.0
plumbing
  + -1 more
Plumbing pipes was making a loud humming noise when the water was running. Gotts crawled under my craw space and fixed the issue with my water pressure valve. They also verified that I did not have a leak based off of a noise I was hearing in my kitchen. They completed all this and did not charge my anything! They just requested if I have another issue or the same one shows up again to contact them. I am single women and was afraid that my lack of knowledge on plumbing that I would be over charged, but I was not and I will contact them for all my plumbing issues.
Description of Work: Plumbing pipes was making a loud humming noise when the water was running.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Gott Plumbing
thank you for you very kind words about our tech and our company. if there is anything we can ever help you with please let us know.
David B.
09/2011
2.0
plumbing
  + -1 more
I had the water Heater replaced, When the Bill came it was shocking. A charge for Pipe Dope, a Charge for PVC Glue, many charges that are normally included. For Ex. An Extra $63.00 to pick up the water heater, 15 for Trip charge, 15 to haul it off, But I was told he would sell it. It was 2 water connections and One wire. I will not use them again. The Water Heater cost was $361.40 But in the End the Bill was $952.25
Description of Work: I had a water Heater replaced.
Rating CategoryRating out of 5
quality
3.0
value
1.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0
$952.25
Response from Gott Plumbing
although [member name removed]you failed to say that your water heater was under the house in a crawl space and it took two men 4hrs to install the water heater. after you felt that you were done unjust by us we did return all of your money. We also paid to have it inspected and you received a water heater for free. but the bad part to all of this is you told me that it was your home. we advised you that it would be cheaper to install the water heater inside the laundry room but you said no. Come to find out that it was your parents home instead and they are the ones that wrote the check and was not advised of the cost that was going to occur. they are the reason I returned their money in full. But thank you for the big lesson in business that I learned from this event. Now it is mandatory that any employee of Gott Plumbing Repair 1. always check and make sure who the true owner of the home is. 2. always give a price up front 3. get signature of owner before work is performed. 4. always make sure the customer checks our work and is completely happy and satisfied. 5. get 2nd signature to confirm #4 after following this business model it has caused our business to thrive and is such a success for me I have gone from working by myself and hiring a helper only when needed to now 6 techs 4 vans and 3 office personnel. If I had known before now that you would have left this on here I would have thanked you and your parents along time ago. So thank you from all us here at Gott Plumbing Repair for the great life lesson in business you gave us, these are things that you can not learn in any college course.

    Contact information

    1945 scottsville rd, Bowling Green, KY 42101

    www.gottplumbing.com

    Service hours

    Sunday:
    8:00 AM - 5:00 PM
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    8:00 AM - 5:00 PM

    Licensing

    Bonded
    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.

    Service Categories

    Plumbing,
    Drain Cleaning,
    Sewer Cleaning,
    Natural Gas Lines,
    Drain Pipe Installation,
    Water Filtration and Softening,
    Water Heaters,
    Septic Systems

    FAQ

    Gott Plumbing is currently rated 4.5 overall out of 5.

    Sunday: 8:00 AM - 5:00 PM

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Saturday: 8:00 AM - 5:00 PM

    Gott Plumbing accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
    No, Gott Plumbing does not offer free project estimates.
    No, Gott Plumbing does not offer eco-friendly accreditations.
    No, Gott Plumbing does not offer a senior discount.
    Yes, Gott Plumbing offers emergency services.
    Yes, Gott Plumbing offers warranties.
    Gott Plumbing offers the following services: Drain Cleaning, Water Heaters, Sewer, Water and Fixture Replacements, Video Inspection, Hydro-Jetting Pipe Renew & Leak Locating.

    Contact information

    1945 scottsville rd, Bowling Green, KY 42101

    www.gottplumbing.com

    Service hours

    Sunday:
    8:00 AM - 5:00 PM
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    8:00 AM - 5:00 PM