Aire Serv Of Bowling Green

They arrived within 2 hours and quickly found the problem (bad starting capacitor). Fixed it and had the HVAC up and running within 30 minutes.

I ended up having to call, I generally get service the same day. They did come out and fix the unit, but they never sent a bill. I asked them to come and do an estimate and they said they would be there at a certain time, and they never showed up. So I actually had to get the unit replaced by a different company. I?m not sure what?s going on with their service, but they don?t have any follow through. I did the initial thing through the website and I never got a call back. Before lunch when I called them, they were able to come the same day. They did service the unit, they were able to get it running again, but I have never received a bill from them. The technicians that showed up were very good, but trying to book an appointment and actually getting someone to come out was difficult. For the service call they were there when they said they would be. Professionalism rating ? The technicians that showed up I would give a ?B?.

Manager (owner) came and inspected our older unit which he pronounced in good condition and only needed a part replaced. Agreed to have it done at estimated price he quoted. Tech arrived soon after and replaced part at the price estimated.

They always take care of your needs. Even calls to check on my elderly father in extreme weather to make sure his heat is still working correctly. Old school customer service that is not found often anymore. Can call at 6am on a Sunday without fear of answering service. Highly recommend!

They always take care of your needs. Even calls to check on my elderly father in extreme weather to make sure his heat is still working correctly. Old school customer service that is not found often anymore. Can call at 6am on a Sunday without fear of answering service. Highly recommend!

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