Abe Service Company is committed to customer service. We dedicate our time to ensuring that each of our customers receives same-day or next-day service. We value our customers’ time and pride ourselves on providing rapid turnarounds.
It went welll came and gave estimate and came right back and did job they were great. Recommend to anyone needing heat and air done
Description of Work: Ac unit needed services
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
3.0
punctuality
5.0
Yes, I recommend this pro
$350
Maria W.
10/2017
1.0
heating & air conditioning/hvac
+ -1 more
Never called me back with an estimate. I guess they didn't need my business.
Description of Work: told me I would need a new ac unit and would call back in next couple of days with an estimate
Rating Category
Rating out of 5
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Lannas A.
08/2016
5.0
heating & air conditioning/hvac
+ -1 more
Fast dependable service they have provided our service for over twenty years and we have never been disappointed.
Description of Work: Replaced airconditioner
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,100
Clifton David L.
01/2016
5.0
heating & air conditioning/hvac
+ -1 more
unknown
Description of Work: Excellent, same-day service.
Rating Category
Rating out of 5
Yes, I recommend this pro
Julia N.
05/2015
5.0
heating & air conditioning/hvac
+ -1 more
The HVAC tech was professional, friendly, polite, efficient, and clearly knows what he's doing.
Description of Work: My AC was barely working. Abe arrived as quickly/ as scheduled, assessed the system, and fixed it without trying to sell additional services I don't need.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Thomas S.
02/2015
3.0
heating & air conditioning/hvac
+ -1 more
unknown
Rating Category
Rating out of 5
quality
3.0
value
5.0
professionalism
4.0
responsiveness
2.0
punctuality
3.0
Terry J.
02/2015
5.0
heating & air conditioning/hvac
+ -1 more
Our furnace stopped running correctly on Christmas day! It worsened as the day progressed, and the temperature in the house started to drop. The next morning, which was Friday, Dec 26, we looked online at our service options. We are new to the area and had not previously done business with any of them. We "threw the dart" and called Abe's. We explained the issue over the phone. A service man was at our house within 45 minutes! They crawled into our nasty crawl space and checked it out. They needed one part, but found their normal parts provider was closed for the day. They left, but returned one hour later, part in hand. They quickly replaced it and were on their way. We were extremely happy with their service, professionalism, speed, and even price. We paid $387 for parts and service, and that seemed very fair. We would call them again without hesitation and recommend them to others. Thanks, Abe's!!
Description of Work: Diagnosed the problem with our furnace. Replaced the part and resolved the problem.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$387
Tracy D.
06/2014
5.0
heating & air conditioning/hvac
+ -1 more
unknown
Description of Work: Checked unit and cleaned out the coils.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$78
Sharon D.
04/2014
3.0
heating & air conditioning/hvac
+ -1 more
unknown
Rating Category
Rating out of 5
quality
2.0
value
4.0
professionalism
3.0
responsiveness
5.0
punctuality
4.0
Rachel K.
05/2013
5.0
heating & air conditioning/hvac
+ -1 more
It was quick and fixed right! They were friendly and knew just what to do.
Description of Work: Our heat pump went out and they came immediately and replaced a resister which fixed the problem! Wonderful service on a VERY hot Kentucky day!!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$157
Clinton K.
03/2013
5.0
heating & air conditioning/hvac
+ -1 more
unknown
Description of Work: Tom and Chris are very god we have had them doing our geo thermal system for 10 yrs. They care about there customers.
Rating Category
Rating out of 5
Yes, I recommend this pro
Akimi Y.
02/2013
5.0
heating & air conditioning/hvac
+ -1 more
Very well.
Description of Work: We put the second unit upstairs. They put the unit in it in a few days as they estimated and they were very professional. Month later, we figured we actually wanted to get another vent made. I called to let them know. I told them that they can come back sometime. They sure call back few month later and finished the job. We are content with their service. They've fixed our unit down stairs as well. No complain! We would recommend this company to anyone.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$7,000
Nicole J.
04/2012
5.0
heating & air conditioning/hvac
+ -1 more
My experience with Abe Service was excellent. They actually came twice, and on both times, they came the same day I called. For the first call, my heat pump had been making an odd sound. The technician stayed for over half an hour trying to prompt the heat pump to repeat the sound, but it never did. A couple of months later, my air conditioner stopped working, and I called again. The same technician came and discovered the unit was frozen up. He stayed for almost an hour, working on the unit--getting it unfrozen, adding freon, and repairing a part that was bad. Abe Service was extremely competent, friendly, and accommodating. Now, my system is working wonderfully. I would definitely recommend them.
Description of Work: Abe Service added freon to my heat pump and replaced a part.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Barry G.
09/2011
5.0
heating & air conditioning/hvac
+ -1 more
All of the work Abe Service, Chris Taylor and group has been of the highest quality with prompt service when needed. They are our go-to hvac group.
Description of Work: Replaced downstairs hvac unit. A couple of years previously they replaced the upstairs units --both were worn out --20 plus years of age.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,000
Angela D.
09/2011
5.0
heating & air conditioning/hvac
+ -1 more
ABE came to give me the estimate on services requested at the time scheduled. They were very patient with me (a single woman) in explaining how their systems work. This helped me make an educated decision on exactly what I wanted in an heating/air system. I obtained several estimates, but was comfortable with this company, so I called ABE back to let them know that I had gotten a lower estimate from another company. ABE returned to my home to gave me another estimate which ended up being $250.00 less than the original estimate. ABE came on the date scheduled and completed the job within the estimated time frame that they originally told me. ABE returned a couple of time after completion to answer questions and check on the functioning of the system. I am confident that if I have any problems, that I can call them "anytime". I am very pleased with this company!
Description of Work: The company installed a gas furnace heating system and electric central air system in my older home. There were already ductwork in the attic and runs from the existing gas furnace, but the ductwork had to be completely replaced.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,525
Paula Q.
08/2011
5.0
heating & air conditioning/hvac
+ -1 more
I called Abe Service one day, and Tom Roll came the next day. I told the company to put customers whose units were not working ahead of me.
Description of Work: This call was simply to check and clean the outdoor air conditioning unit for the house to ensure its continued operation.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$76
Christopher T.
07/2011
5.0
heating & air conditioning/hvac
+ -1 more
The work was done quickly and the the bill was less than I thought for service and parts. These guys seem to be happy to help and willing to discuss what they are doing with you at the time. I will be using ABE again.
Description of Work: Our gas furnace had stopped blowing warm air so I called ABE. They were great on the phone and had (Chris) the repairman out to our home in under the time they had told us. He quickly replaced a part under our home and got us toasty again!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$80
Kelly H.
07/2011
5.0
heating & air conditioning/hvac
+ -1 more
Went great, again. Prompt, affordable, friendly... And appreciated.
Description of Work: A/C pump and drain line installed. Service on unit.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$158
Paula Q.
01/2011
5.0
heating & air conditioning/hvac
+ -1 more
Josh and Tom Roll, a founding owner of Abe Service, arrived sooner than promised, about 30 minutes after I called. They managed to start the furnace, working in 13 degree cold in my unheated garage for more than an hour to do so, but Tom cautioned me that the motor was going bad and he showed me how he had temporarily jury-rigged a section where a piece near the pilot light had melted,causing the odor. The furnace shut down again at 5:30 p.m. Chris from Abe's Service arrived within 30 minutes of my call, and worked for two hours to start it in the freezing cold garage, then showed me how to restart the furnace using a switch in the garage and the thermostat. The furnace shut down again around midnight and I was unable to start it Thursday morning, after working for another hour on it, Tom Roll advised that it would cost me more in replacement parts (including the mother board) and service calls to fix the old furnace than to replace the internal system. I agreed that I would likely be making constant repairs as other parts broke. Within three hours, I had a new system, which Tom and Josh installed, using the original metal box. I have used Abe Service for 15 years, and will continue to do so. They are kind, honest, concerned, polite, hard-working people who arrive promptly, always try to make repairs before they suggest replacements, and keep their charges affordable.
Description of Work: My older gas furnace shut down in 13 degree cold. It had been making clicking sounds, and there was a strong odor in the house. Josh and Tom Roll, a founding owner of Abe Service, came out within 30 minutes of my call and worked to restore the heat. Tom showed me where they had jury-rigged a part near the pilot light that had been causing the burning odor when it melted. They made other temporary repairs. He cautioned me that the old motor was going bad. About 4 p.m. the furnace began over heating, the odor returned, and then the furnace stopped working about 5:30 p.m. Chris of Abe Service arrived at 6 p.m., worked in the freezing cold garage without complaint, and restored the heat at 8:30 p.m., but he cautioned me that this was likely a temporary fix. The furnace shut down for good sometime during the night. Josh and Tom returned at 8 a.m., and, after working about an hour longer to restore service, Tom advised me that I'd be money ahead to buy a new internal system, rather than spending money replacing the motor, the melted part, and the mother board. By 1 p.m. Thursday, Josh and Tom had replaced the furnace, using the original metal box, and I had heat. My home hasn't been this warm in more than a year.
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Service Categories
Heating and Air Conditioning
FAQ
Abe Service Co is currently rated 4.8 overall out of 5.
Monday: 7:30 AM - 4:30 PM
Tuesday: 7:30 AM - 4:30 PM
Wednesday: 7:30 AM - 4:30 PM
Thursday: 7:30 AM - 4:30 PM
Friday: 7:30 AM - 4:30 PM
Abe Service Co accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Abe Service Co does not offer free project estimates.
No, Abe Service Co does not offer eco-friendly accreditations.
No, Abe Service Co does not offer a senior discount.
Yes, Abe Service Co offers emergency services.
Yes, Abe Service Co offers warranties.
Abe Service Co offers the following services: Heating & air conditioning