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Magic Ladies Cleaning Services

House Cleaning, Home and Garage Organization, Floor Cleaning and Waxing,


Services we offer

Housecleaning, maid, housekeeper, basic cleaning, deep cleaning, organizing, de-clutter, pressure washing, dusting, mopping, sweeping, vacuuming, dishes, laundry, bathrooms, linens, yard work, magic eraser & bleach.

Amenities

Free Estimates
Yes


Accepted payment methods

Check
Visa

Reviews

4.36 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
83%
4
0%
3
0%
2
0%
1
17%


Rating CategoryRating out of 5
quality
4.3
value
4.3
professionalism
4.3
responsiveness
4.3
punctuality
4.2
Showing 1-6 of 6 reviews

Bonnie R.
08/2011
5.0
house cleaning
  + -1 more
She helped me clean up my back porch. She was great, she just jumped right in. She treated my home as if it was her own, she was really good. She was better than lady I had working for me for the past 3 years. The previous girl had to quit for school, but I really like this Magic Lady!
Description of Work: I have used her for my housecleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Bonnie R.
05/2011
5.0
house cleaning
  + -1 more
My only problem with her is that she lives nearby so she caught me on her way home and was in and out quickly. She was a really nice girl. I just wish she spent more time with me, but I will probably keep using her.
Description of Work: I used Magic Ladies Cleaning Service helped me clean my house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mark B.
03/2011
5.0
house cleaning, home & garage organization, floor cleaning
  + 1 more
Very good. I have her come once a month.
Description of Work: Dusting, cleaning of kitchen and bathrooms, folding and puttting away laundry, vacuuming and mopping floors.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$110

dottye B.
05/2010
1.0
house cleaning, home & garage organization
  + 0 more
Very poorly. This company is run by a very young individual who has an unusual perception of what is needed for cleaning/organizing homes, and a grandiose opinion of their customer service. Basically they threw away several normally needed /used items that they assumed were "trash", without asking. Also, they looked through some very personal papers in depth as opposed to just stacking them. They have unsafe cleaning habits, one of which scared me to death. The owner uses helpers who are very inefficient, even cleaning around items as opposed to moving them at all. I felt really nervous about them touching anything of value, not because of theft, but because they had no idea of the worth of items. When I complained at one point, the owner never called back, as opposed to offering alternatives or being responsible for their lack of service.
Description of Work: Cleaning and supposed organizing.

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
2.0

$120

Response from Magic Ladies Cleaning Services
I the owner of Magic Ladies have to clear a few things up with and about this reviewer. First of all in her very first sentence she says "this company is ran by a very young individual" Well actually if you consider thirty's young then ok but anyway I felt that this client could not stand the thought of someone younger than her bettering themselves and having authority over her. Next she says that we looked through important papers in depth and threw alot of everyday used items away, well this lady had about 50 million coupons of which 90% were expired so we were opening them up and looking at the date and if they were expired tossing them into the trash. Oh no no no she did not want those thrown away she just wanted us to put them into a bag. She also speaks about valueable items in the house (which there werent any), well when speaking with the client on the initial visit as I do with all clients I let them know if there is anything valueable or irreplaceable in the home they need to be removed or put away the day of the cleaning. Im not real sure as to what she is refering to here but nothing was broken or mistreated in any way. Then she speaks about my employees not doing their job correctly and my way of dealing with it was not calling her back. Well to that NO she was insulting my worker so terribly that she was in tears before we ever pulled out of the driveway. I felt that I had to protect my worker from insults and critism, which had nothing to do with her cleaning duties or abilities and the client was very rude and snooty towards her for no apparent reason. The client had called me later that evening, mind you, we had already cleaned for her on several occasions before this, and told me she did not want that specific worker to come back, I said "ok, I'm sorry but why?" her reply was "we dont see eye to eye." I said ok thats fine, this was not in march this was right before christmas because she had told me that after the holidays SHE would call ME to set up another appointment. I NEVER HEARD FROM HER. With her critisim towards my workers I wasnt a bit surprised. So for her to say I didnt call her back that is not true, and to read this review from her my mouth is just hanging open..SO SHOCKED! On the brighter side of things..I wish her the best of luck on finding someone who can try to clean her house and organize her items the way that she likes. :)

Mark B.
05/2010
5.0
house cleaning, home & garage organization
  + 0 more
They arrived when promised nad worked hard continuously for 4 hours. Very nice job.
Description of Work: Thoroughly cleaned kitchen, living/dining room, and two bathrooms. light organization.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$125

Response from Magic Ladies Cleaning Services
Thank you it was a pleasure doing business for you and look forward to working with you in the future :)

Christina L.
04/2010
5.0
house cleaning
  + -1 more
THEY WERE AWESOME...I CONTACTED CHRISTINA FROM CRAIGSLIST AND SHE WAS FRIENDLY AND UNDERSTANDING TO MY SITUATION...SHE PRICED ME OVER THE PHONE WITH A VERY REASONABLE PRICE. SHE WAS HERE ON TIME AND THEY WORKED FROM THE TIME THEY GOT HERE UNTIL THE JOB WAS DONE!! EXCITED TO USE THESE LADIES IN THE FUTURE...VERY GOOD WORK, VERY DETAILED AND THOROUGH!!
Description of Work: THESE LADIES CLEANED MY HOME...EVERY ROOM, EVERYTHING! THEY ARE GREAT!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Response from Magic Ladies Cleaning Services
Thanks!! You are one of my favoritiest clients ever!!! See ya next week ;)

    Contact information

    Independence Ave, Bardstown, KY 40004


    Service hours

    Monday:
    9:00 AM - 9:00 PM
    Tuesday:
    9:00 AM - 9:00 PM
    Wednesday:
    9:00 AM - 9:00 PM
    Thursday:
    9:00 AM - 9:00 PM
    Friday:
    9:00 AM - 9:00 PM
    Saturday:
    9:00 AM - 9:00 PM

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    House Cleaning,
    Home and Garage Organization,
    Floor Cleaning and Waxing,
    Pressure Washing,
    Window Cleaning,
    Lawn and Yard Work

    FAQ

    Magic Ladies Cleaning Services is currently rated 4.3 overall out of 5.

    Monday: 9:00 AM - 9:00 PM

    Tuesday: 9:00 AM - 9:00 PM

    Wednesday: 9:00 AM - 9:00 PM

    Thursday: 9:00 AM - 9:00 PM

    Friday: 9:00 AM - 9:00 PM

    Saturday: 9:00 AM - 9:00 PM

    Magic Ladies Cleaning Services accepts the following forms of payment: Check,Visa
    Yes, Magic Ladies Cleaning Services offers free project estimates.
    No, Magic Ladies Cleaning Services does not offer eco-friendly accreditations.
    No, Magic Ladies Cleaning Services does not offer a senior discount.
    No, Magic Ladies Cleaning Services does not offer emergency services.
    No, Magic Ladies Cleaning Services does not offer warranties.
    Magic Ladies Cleaning Services offers the following services: Housecleaning, maid, housekeeper, basic cleaning, deep cleaning, organizing, de-clutter, pressure washing, dusting, mopping, sweeping, vacuuming, dishes, laundry, bathrooms, linens, yard work, magic eraser & bleach.

    Contact information

    Independence Ave, Bardstown, KY 40004


    Service hours

    Monday:
    9:00 AM - 9:00 PM
    Tuesday:
    9:00 AM - 9:00 PM
    Wednesday:
    9:00 AM - 9:00 PM
    Thursday:
    9:00 AM - 9:00 PM
    Friday:
    9:00 AM - 9:00 PM
    Saturday:
    9:00 AM - 9:00 PM