Crume Installations

This Lowe’s subcontractor CRUME INSTALLATION is a total unreliable business! This firm is contracted by Lowe’s (and other companies) to do the install work on household appliances you buy. On a recent purchase I placed with Lowe’s I was informed by phone the install would happen in 2 days. Later during the same day I received a sneaky text message rescheduling the install 10 days later without my consent! A call to Crume Installation did not resolve the scheduling issue which resulted with me canceling my order with Lowe’s. The main weight in this mishap is certainly with the third party provider but Lowe’s also has some butter on its head. Lowe’s should have a better contingency and vet it’s suppliers better.

I purchased a dishwasher from Lowes (Lithonia, Georgia) and they referred me to Crume Installations for the install. The company came out and installed my dishwasher and within a week my power went out on my dishwasher and Gabage disposal. I called to have it corrected and the tech they sent out called complaining before even getting to my house to see what was wrong. Very poor customer service. He came out and refused to fix the problem. I called the supervisor and the supervisor was just as rude. He refused to even come out to see what the problem was. Before using their service my garbage disposal was fine. After installing the dishwasher all of it stopped. I have to pay out of pocket to get it fixed because this company refused to come back out. STAY AWAY from this company. Very bad service.

Great, couldn't have gone better