Creative Home Solutions

Roofing

About us

Creative Home Solutions is a fully insured professional General Contracting services company serving KY, OH & WV and surrounding areas. We strive for 100% customer satisfaction with a written warranty to back it up.

Business highlights

20 years of trusted experience
Emergency Services Offered

Services we offer

Siding, Roofing, Decks & Porches, Drywall, Doors, Demolition, Masonry, Lighting, Flooring, Foundations, Concrete, General Remodeling, Kitchen & Bathroom Remodeling, Home restoration

Services we don't offer

Landscaping, Pressure Washing, Gutter Repair & Replacement, Roof repairs

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

Check
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.655 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
78%
4
4%
3
2%
2
4%
1
13%


Rating CategoryRating out of 5
quality
4.7
value
4.6
professionalism
4.8
responsiveness
4.7
punctuality
4.7

Filter reviews by category

Showing 1-25 of 55 reviews

roger H.
04/2023
5.0
roofing
  + -1 more
we recently hired them to replace the roof on our house and build a roof over our back porch,they completed all of this in a timely manner and very professional,great quality work and attention to detail,they cleaned up our property thoroughly after the job was completed. i would highly recommend them and i would use them again Roger and Sherri Hoback 4/24/23
Description of Work: replace our house roof and build a roof over our back porch

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Paul S.
09/2022
5.0
roofing
  + -1 more
The work that Creative Home Solutions performed exceeded my expectations. They arrived promptly and did not waste any time getting to work. They worked non-stop while they were at location. They finished well before I expected them to finish. The quality of the work was excellent also. I am very happy with all aspects of their work. I would definitely use them again.
Description of Work: Roof replacement.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Todd J.
09/2020
5.0
roofing, garage builders
  + 0 more
The job went very well. Joel and his team reengineered a tricky part of the roof to make things more reliable. The site was kept clean.
Description of Work: Remove and replace roof shingles, some roof repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$12,000

Response from Creative Home Solutions
I don't think that was Creative Home Solutions

07/2020
2.0
decks, roofing
  + 0 more
She came out to look at the job, was supposed to call me with estimate but never heard from her again.
Description of Work: New porch roof
Rating CategoryRating out of 5

Jeanette W.
05/2020
1.0
roofing, siding
  + 0 more
Came out, took a look, never heard from again!
Description of Work: Roofing, siding, carport reconstruction
Rating CategoryRating out of 5

Response from Creative Home Solutions
Mrs. [Member Name Removed] Sorry for the way you feel. We talked to your husband Doug while we were there. He wanted us to take off old siding and move it around on your house. We follow insurance guidelines and THEY DID NOT PAY FOR THAT KIND OF WORK. We explained to Doug we wouldn't do it so we never once gave you an estimate. We give estimates to all homeowners who want it done the right way not a way where your going to pocket money and commit insurance fraud. Creative Home Solutions will not have any part of that. Once again I am sorry that you were not happy with the service WE DID NOT PROVIDE.

Frederick M.
04/2020
5.0
gutter repair, roofing
  + 0 more
Complete roof tear off and re-install Everything went very well.
Description of Work: Complete roof tear off and re-install

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,000

Response from Creative Home Solutions
Thanks for the review. Looking forward to working together again

Julie H.
08/2019
5.0
roofing
  + -1 more
TJ kept me informed every step, and the roof was completed to our complete satisfaction. They even power washed the house and trimmed some trees and the grounds around the house for us which we sorely needed and were so glad they were able to do that.
Description of Work: Complete roofing, including new decking.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Creative Home Solutions
[Member Name Removed] could you please call me at 304-523-7663. Thanks Curt Clevenger Owner of Creative Home Solutions

Laura M.
04/2019
5.0
roofing
  + -1 more
There were quite a few issues with our old roof and Curt was able to give us a complete roof replacement for less than we expected. The work was scheduled and completed within a reasonable time frame. The roofing team quickly finished the job and cleaned up after themselves.
Description of Work: We had a roof leak over our garage and we had Curt come and give us an estimate.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,195

Response from Creative Home Solutions
From Team Creative. Thanks for trusting Creative Home Solutions for all your roofing needs.

Dave W.
04/2019
5.0
roofing
  + -1 more
It was excellent! Everything was on time and on budget and they actually finished the roof earlier than expected. They spent the next hour and a half going through our yard to ensure there were no nails or debris. Cannot speak enough to their professionalism throughout the entire job.
Description of Work: They removed the old roof and installed a new roof

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Carolyn C.
04/2019
5.0
roofing, fencing, siding, decks, outdoor lighting, garage builders, roof cleaning
  + 5 more
They worked for us a couple of times, They helped us power-washed the house, some remodeling including electrical work, landscaping and repair the roof. they also built a deck on the back of the house, put some shed on the house for us they also built a fence and they did some outdoor lighting too.
Description of Work: Very professional! Came on time, The quality was a 10 the followed up was great, do what i ask for. The price was very competitive.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Chris R.
04/2019
5.0
roofing
  + -1 more
It was great. Everything was clean, completed quickly and hassle-free.
Description of Work: Roof replacement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Matt A.
03/2019
5.0
roofing
  + -1 more
It went great. Showed up on time, perfectly on schedule, cleaned up the mess, and no call backs on their end or mine.
Description of Work: New roof

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Gary M.
03/2019
5.0
roofing
  + -1 more
It went really well. They were on time, professional, and no leaks so far!
Description of Work: Roof Repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Cindy F.
03/2019
5.0
roofing, replacement windows
  + 0 more
It was wonderful. I've used many contractors and they are one of the best. Everything was prepared our bushes were tarped, no shingles in the yard. Everyone was nice and professional
Description of Work: They did a shingle roof and windows

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Creative Home Solutions
Thank you we treat all customers like this.

shannon P.
07/2017
5.0
roofing
  + -1 more
They showed up when they said that they would and they finished the work in one day.
Description of Work: I got a new roof for my house and garage.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jerry S.
05/2017
5.0
roofing
  + -1 more
Creative Home Solutions employees were punctual, professional, and fast-finishing the roof project in 3 days. In addition, they did an excellent job at cleanup-even coming back to check on any possible dropped roofing nails. The roof was installed approximately 1 year ago, and we have had no issues.
Description of Work: Creative Home Solutions installed a new roof on our home.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Creative Home Solutions
Thank you for picking us and leaving a review. This helps us to gain future business.

Stephen K.
02/2017
4.0
gutter repair
  + -1 more
I was contacted recently by the company representative Rene who explained why the company failed to respond to our request for an estimate to clean gutters and a porch roof. Unfortunately the salesperson we discussed our request with was no longer with the company soon after we made our original request. Other members of the company were unaware of our and other customers requests for service, so when we followed up four months later the folks we talked to were unable to completely understand our request for an estimate and why it had not been acted upon earlier. I was impressed with the Rene's concern to make things right. The result is that I have raised my rating of the company and would consider using them for any future needs for service.
Description of Work: Cleaning of patio cover roof and gutters

Rating CategoryRating out of 5
value
4.0
professionalism
5.0
responsiveness
4.0

Yes, I recommend this pro

Response from Creative Home Solutions
Thank you for understanding our problem with in Creative Home Solutions. We look forward to working with you in the future

Lonnie C.
01/2017
1.0
gutter repair, roofing
  + 0 more
Not very well. few months after they finished the roof started to leak from multiple place every time it rains. The Shingles are made by Certainteed and I bought from them (creative home solutions and Certainteed) 5 star 25 year warranty on labor and material but it does nothing. The warranty is a scam and certainteed does not stand behind there warranty. staty away from creative home solutions and certainteed. 2/6/17 Response to owners statement. Since Creative home solutions will not repair the roof and the flashing when I contacted them multiple time where water is pouring into the house from multiple places. I contacted Certainteed, the maker of the singles, and filed claim for repair (because I got a 5 Star warranty from CertainTeed Corporation meaning labor and material are covered for 25 years). Certainteed sent a roof inspector to my house and the roof inspector informed me that nothing is wrong with the windows but the flashing of the entire house needed to be replaced. You can flood the house with a hose on the roof even before you get to the windows. Certainteed contacted Creative Home solutions to do the repair but the roofer (creative Home Solutions) keep sending people with Caulking guns to fix the problems and they have been doing that for few months every time I call them with a leak. Leaks are everywhere. Now I am taking these people to court. Beware and do not hire these people for any job. The owners are Curt Clevenger and Renee Clevenger and they are running roofing and siding scams. They are literally running a creative deceit company.
Description of Work: They installed a new roof and The roof cost me around $ 80000.00 a year ago.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$80,000

Response from Creative Home Solutions
After several inspections and a certified warranty inspection by Certainteed, it was determined that a flashing issue and a set of windows were the culprit. Customer was to order new windows and we would make provisions to be there with window installer. With winter weather setting in and holidays approaching, it has been difficult to be there together. So windows were to be installed and we would come at a later date to finish capping and flashing new windows. Appointment was made for two weeks and on the day of repair, homeowner would not let us do what we came to do but wanted ALL flashings changed when the inspection ONLY showed we were to change two pieces under the windows in question. I have gotten in touch with Certainteed to let them know of our attempts to take care of this customer but we have been unsuccessful. I had spoken to homeowner about review and he said he would take this down after repair was completed. He will not allow us to do the work Certainteed said needed to be completed by warranty standards.

Tammie K.
09/2016
2.0
decks, gutter repair, roofing
  + 1 more
Old four inch gutters did better job than the new six inch gutters. Downspouts from second story totally overshoot gutter causing a waterfall onto our patio. Their solution was to put an approximately 12" X 12" piece of aluminum straight up from the gutter. Looks ridiculous. Roof has two leaks. They came out immediately to address the problem. Replaced board and shingles where you could poke your finger through to the outside. Still have leaking in that area. Larger leak was "fixed" with caulking. When the rain came we had an inside waterfall leaking from a light fixture to go along with the gutter waterfall. In the picture that looks like a video you can see the stream of water coming down. They now say problem is due to faulty window trim and flashing so it's not their fault. Was told by their "fix it" team that they will stand behind their work. Aren't seeing that yet. Deck is beautiful, love the overhangs. Garden shed did leak but they did fix that. Nice people, but wouldn't recommend for roofing or gutters.
Description of Work: New roof and gutters. Added two porch overhangs. Built new garden shed attached to house. Rebuilt second story deck.

Rating CategoryRating out of 5
quality
1.0
value
4.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0

$27,000

Response from Creative Home Solutions
An inspection from the roofing manufacturer per the warranty was completed, we removed a section of the shingles to find no water under the shingles or underlayment. The water or leak was coming in through siding and window trim that was not installed by CHS. We have been absolved by the shingle manufacturer and have fixed the siding mistakes (not installed by CHS) and have resolved any open issues with this customer.

Barb L.
08/2016
1.0
gutter repair
  + -1 more
I had to call twice to get them to call me to come and give an estimate. They were supposed to come on Tuesday and didn't show up until Wednesday evening. She took pictures and said she would email the estimate to me the following day. It has been a week and I have not received the estimate nor any further contact from them.
Description of Work: Gutters replaced on our home.

Rating CategoryRating out of 5
responsiveness
1.0
punctuality
1.0


Response from Creative Home Solutions
In response to the lack of customer service for you and your project, the sales person was in the process of leaving our company and there was no communication on this project from her to let us know that she had not followed up with you. We sincerely apologize for the lack of customer service for you.

Lola B.
07/2016
1.0
fencing, roofing, siding, replacement windows
  + 2 more
The job began thirty days ago after a 12,000 deposit placed. One week later the siding arrived. It was incorrect. Three weeks later it's still in my garage. They will not return my phone calls. The roof was placed last week along with two replacement windows. The crew worked quickly and were very pleasant. However, they have not returned. Today after a heavy rain my entire yard flooded because the roof overshoots the gutter. I would not use this company again.
Description of Work: Roofing, porch removed, siding, privacy fence

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
3.0
responsiveness
1.0
punctuality
1.0

$24,000

William B.
07/2016
5.0
gutter repair, insulation, roofing, siding
  + 2 more
Everything turned our great, all was done on time and the contractors were very professional.
Description of Work: Roofing, gutters, soffits, insulation, vinyl siding and outside stair railing.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Eric W.
04/2016
5.0
roofing
  + -1 more
Nothing negative to say. Prompt. Reasonable price. Showed up when he said. Replaced missing shingles. Cleaned up site. Took a look at the whole roof to identify any other issues. Even nailed down some loose flashing. I will call again if needed.
Description of Work: We had a handful of shingles blow off in high winds. This provider replaced the missing shingles and inspected the roof as a whole.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Martha M.
02/2016
5.0
gutter repair, roofing, siding, roof cleaning
  + 2 more
This company is awesome to have as contractors! First, they put a new roof on my home, I was blown away with the way the team worked together. I then called them to put new siding on my home, Jerry and his crew were like meeting old friends, they are the kind of people you can trust with anything. There was NO shortcuts, and NO cheap materials when they do your work! My home went from the worst looking house to the best looking home within three blocks! They do it right the first time! Always on time, cleaned up their mess. This will not be the last time they do work for me, I'm keeping them on speed dial!
Description of Work: New roof, gutters, soft its, and new siding.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Creative Home Solutions
Mrs. {Member's name removed} as the owner of Creative Home Solutions. These are the comments that make me very happy in the decisions I have made, with all of the people who work for my company. Thank you, Curt Clevenger

VENU K.
08/2015
5.0
roofing
  + -1 more
Roofing project went very well. They were very professional. Finished the work in a timely manner.
Description of Work: Roofing

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$14,300
    • 1(current)
    • 2
    • 3

Contact information

1518 W Midland Trail Rd, Ashland, KY 41102

http://roofingthetristate.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
WV048355
Trade License Locale
West Virginia
Trade License Authority
West Virginia: Contractors
Trade License Expiration
08/03/2025
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Roofing

FAQ

Creative Home Solutions is currently rated 4.6 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Creative Home Solutions accepts the following forms of payment: Check,Financing Available,MasterCard,Visa
Yes, Creative Home Solutions offers free project estimates.
No, Creative Home Solutions does not offer eco-friendly accreditations.
No, Creative Home Solutions does not offer a senior discount.
Yes, Creative Home Solutions offers emergency services.
Yes, Creative Home Solutions offers warranties.
Creative Home Solutions offers the following services: Siding, Roofing, Decks & Porches, Drywall, Doors, Demolition, Masonry, Lighting, Flooring, Foundations, Concrete, General Remodeling, Kitchen & Bathroom Remodeling, Home restoration
Landscaping, Pressure Washing, Gutter Repair & Replacement, Roof repairs

Contact information

1518 W Midland Trail Rd, Ashland, KY 41102

http://roofingthetristate.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM