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Hayes Electric Services Inc

Electrical, Lighting, Ceiling Fans,

About us

Residential and commercial electrical service company which stands behind their work and takes pride in customer service. I started my business with the idea that affordable, knowledgable, and honest business practices will lead me to long term business relationships with all customers. I am the only employee but I look forward to one day expanding and branching out into other markets. I have been in the electrical business for 15 years now and have aquired all the licenses needed to conduct business. I am fully insured and professional. Up front pricing is available upon your request. I thank you for your consideration and look forward to servicing your electrical needs.

Business highlights

14 years of trusted experience
Emergency Services Offered

Services we offer

Service & Panel upgrades, circuits added, troubleshoot & repair, phone, data, cable tv install, landscape lighting, lighting repair, surge supression, electrical maintenance, ceiling fans installed, room addition wiring.

Services we don't offer

Electronics repair

Amenities

Free Estimates
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.9424 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
94%
4
3%
3
2%
2
1%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 51-75 of 424 reviews

Arthur M.
02/2016
5.0
electrician, lighting
  + 0 more
Keith and Brandon showed up as discussed. Work began immediately, Keith and Brandon work as a team and get results. Keith was able to troubleshoot and correct a wiring issue in the basement. The lines to the garage work as expected I will only use Hayes Electric Services after such a positive experience. Thank you.
Description of Work: Installed two 120Volt 20Amp circuits to power outlets.Installed four receptacles on walls of attached garage.Troubleshot basement lighting and switches and repaired wiring connections.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$743

Response from Hayes Electric Services Inc
Thanks for taking the time to post a review. We appreciate the good word.

Ryan W.
02/2016
5.0
electrician, lighting
  + 0 more
Prompt to show up and did excellent work
Description of Work: installed five light fixtures and added a switch.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$185

Response from Hayes Electric Services Inc
Thanks for the fine review, we appreciate it.

Vanessa H.
02/2016
5.0
ceiling fans, electrician, lighting
  + 1 more
I've used Hayes Electric before and had a great experience. Friendly technicians and kept the place clean. This time we had a different technician and it was good. There are a few marks on one of the sconces, but I can't say whether they were there prior to the installation or not. I also approved the ceiling fan not being flush with the ceiling because I was assured that it's secure and that it would have cost more to put in a new box to make flush. I'm okay with it and approved it, but going to give quality a lower mark for this since I think it should have just been done the right way and discussed with me before completed. Since it was addressed after I felt I needed to okay it because it would just add more time (and money) to redo. It's secure though, so should be okay. Overall the technician was professional and it was a good experience. I will continue to use Hayes Electric.
Description of Work: Installed a ceiling fan, 3 sconce lights, an overhead light and switched out an old turn style light switch for a flip switch.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$230

Response from Hayes Electric Services Inc
Thanks for the fine review. I will look into the issue with ceiling fan with the technician and see why it could not be installed as flush mount. I was told that the wall sconces were a bit complicated to install at the fireplace. I strive to make sure all customers are completely satisfied with our services, so I appreciate this detailed report so we can teach our techs better ways to complete tasks and provide outstanding service.

Richard Z.
01/2016
3.0
ceiling fans, electrician
  + 0 more
The actual work done was fine. I was quite disappointed in the pricing and manner in which the work took place. I had electric boxes installed previously and the electrician pointed out that they were plastic and needed to be metal to hold the weight. I did appreciate this information. He said he had to go to the store to get the boxes. I found this odd in that I would expect this to be a standard item carried in the truck. I let this go as I thought he would be back quick. There was actually a hardware store only 5 minutes away and I could have got them. However the electrician left and was not back for an hour. He then completed the work in about 2 hours which was with the time frame of the Angies Special I purchased for $185. The bill, though, was for an additional $145 and that covered the time he was gone getting the part. I called the owner to seek clarification and he said that they never know what they may need on the job so they had to go get the part. I told him I found this odd but he said he was sorry but nothing further. After getting off the phone I thought about it further. I am not seeking a refund as I agree with changing the boxes. I am, though, quite disappointed in the additional charge for the time to get two electric boxes. It was known that ceiling fans were being installed and I would expect them to be prepared in case there is something wrong with the current boxes. It's my fault for having the wrong boxes and I understand it. On the other side I would expect them to be prepared much better and even if they needed to go back, advise me that the time will be charged and give me the option for a decision or going down the street to get the boxes. All in all I could not recommend them for service. Leon learned.
Description of Work: Installed two ceiling fans.

Rating CategoryRating out of 5
quality
4.0
value
2.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0

$330

Response from Hayes Electric Services Inc
Unfortunately the stock materials that we carry on our vans do run out from time to time but are restocked at each visit to a supply house. This job was first call in the morning and we were told at time appointment was made that all wiring and boxes were in place for the installation of fans. It is not uncommon for us to find the improper material to complete a job in place at any job. These things happen, but we see that each job is done correctly and safely. I was contacted by the homeowner and we discussed this and was left with the impression of a satisfied customer after my explanation. If any disagreement had been brought to my attention I would have negotiated the time it took to retrieve the proper materials to complete the job correctly and safely.

LANI P.
01/2016
5.0
electrician, lighting
  + 0 more
Done in 3 days with prompt and friendly service. Keith work with only one other worker yet the work was done efficiently and with little service interruption and inconvenience to us. Highly recommended.
Description of Work: Remove all knob and tube in basement and attic. Replace basement and attic hanging lights to bring to code. Check and updated all electrical grounding plugs as needed. Upgraded to 150 amp service w/new meter base and service box. All permits and inspections.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,700

Response from Hayes Electric Services Inc
Thanks you for the great review. We appreciate your business with us.

Cindy H.
11/2015
5.0
ceiling fans, electrician, outdoor lighting, lighting
  + 2 more
This was an awesome deal from an EXCELLENT electrician and I am so glad I purchased it. Keith Hayes is friendly, professional, knowledgeable and very talented. He made everything he did look so easy! I had attempted to install a basement ceiling light myself but, ended up with a tangle of 10 wires I couldn't figure out. Keith graciously fixed my mess and installed a total of five fixtures for me including: removing an old ceiling fan and installing a new light and light switch for it that had previously been wired incorrectly, getting an antique fixture to fit in my hallway, replacing an outdoor motion sensor light, and hanging three more LED lights in the basement. He did great job and I am so happy I can cross those to-do items off my LONG list. I would definitely hire him again. Thanks, Keith!
Description of Work: I purchased two hours of electrical service for $185.00.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$185

Response from Hayes Electric Services Inc
Thank you for taking the time to post the great review.

Cynthia W.
10/2015
5.0
electrician, lighting
  + 0 more
He was there on time, was very courteous, and answered several questions I had about the safety of other wiring I had in the house. Since my house was built in 1961, I wanted to be assured that the old wiring was safe.
Description of Work: He replaced a bad light switch in the garage, put in a new light fixture in the basement, and re-wired two questionable wiring jobs done by a non-professional.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

Response from Hayes Electric Services Inc
Thanks for the great review on our services

Joe B.
09/2015
5.0
electrician
  + -1 more
I didn't use the coupon before it expired
Description of Work: I didn't use the coupon before it expired

Rating CategoryRating out of 5
value
5.0

Yes, I recommend this pro

Response from Hayes Electric Services Inc
I honor all coupons that have been previously paid for. Feel free to call and schedule service to use the coupon.

Barry F.
08/2015
3.0
electrician
  + -1 more
We decided to work with Hayes because he seemed like a good guy and his pricing was competitive. The new electrical box was in preparation for a new HVAC being installed the next week. At the first appointment we stressed the importance of the additional circuits needed for the new HVAC. Hayes finished the installation but didn't label the circuits. They said they were locked out of the upstairs, they weren't, and they never even called to double check. I had to take time off to meet the inspector, Hayes didn't show up and I found myself assuring the inspector Hayes would finish the work so I could get him to approve the work. As it turns out, Hayes never installed the HVAC circuits that were the point of replacing the electrical box. I called Hayes while the HVAC workers were on site and ended up hanging up the phone because of his lack of responsiveness. He did end up dropping off the circuits the same day but was rude and angry. He left the circuits to be installed by the HVAC guys. I mistakenly paid Hayes before they completed the labeling part of the job, and they disappeared. Hayes seemed to be capable of good work, but for me they missed the point, never completed the install or labeling. I never would have heard from them again, if I had not contacted them, first. We exchanged some emails but he never took responsibility for any of it. Ill have to label the circuits my self and now don't have a relationship with the electrician who installed my electrical box. Eventually, Hayes offered to put me back on their schedule to complete the work but I'm reluctant to let them in every corner of my home if they can't be professional in the street, in front of my house. I really thought about it a long time. Its a shame, I debated not leaving a comment but the experience has left me irritated. Also, if your not going to be professional, maybe don't advertise on Angie's List.
Description of Work: installed new electrical box and moved meter to the outside

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
1.0
responsiveness
4.0
punctuality
4.0

$1,900

Response from Hayes Electric Services Inc
I appreciate the fact that members can post reviews on the service providers and appreciate the feedback, I just hope that the reviews are 100% accurate, this is not. We were hired to complete the installation of a new service and panel to make room for the addition of heating and air conditioning to upper level of house, which was discussed at time of estimate, but we were not hired to install circuits for the new HVAC system to be installed nor were we notified of what size circuit breakers would be needed for the new equipment to be installed by others at a later date. Our work was completed as agreed upon our companies written proposal to the customer with the exception of completing the panel labeling. We were locked out of the living quarters of the house, access is necessary to label the circunits accurately. We labeled what we could without access to upstairs. Phone call was made to schedule time for inspection to be done and made customer aware that we needed to label panel yet. Inspection was completed and passed. Our company was paid for job and all seemed good with our agreement until customer calls on a Saturday late afternoon asking for circuit breakers for HVAC equipment. We had never discussed leaving breakers for HVAC equipment and it was not mentioned in my written proposal to customer which was agreed upon before we started the job. Customer hung up on me when I said that I would bring breakers to him the next afternoon, after Sunday mass with my family. Knowing that this customer was dis-satisfied I delivered the breakers within 1 hour of his initial phone call on Saturday afternoon. I showed the customer that where I left the breakers for the HVAC installers. Little discussion was had and at no time did I feel like I was unprofessional, in my opinion I went above and beyond d of what was agreed upon. Emails were exchanged prior to this review where we tried to resolve any disagreement and get the circuits labeled completely but all efforts were denied. This is all just a result of miscommunication. We do and always will complete every job as per agreement and provide great customer service.

Kim J.
08/2015
5.0
ceiling fans, electrician
  + 0 more
Old fans with remotes that were not working properly were removed. New fans were installed. As per our request, switches that before were not used now control the fans.
Description of Work: Replaced two existing ceiling fans.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$190

Andrew H.
08/2015
5.0
electrician
  + -1 more
Completed the task on the same day that I contacted them. And called several times to give me updates on when someone would arrive. Wonderful service!
Description of Work: Replaced a bad breaker in our panel box.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$144

JEFF S.
07/2015
5.0
electrician
  + -1 more
Keith Hayes and his assistants have always been courteous, professional, and helpful. Plus they've always done outstanding electrical work.
Description of Work: We've used Hayes Electric for many jobs, from installing new outlets to removing old knob & tube wiring.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

James C.
07/2015
5.0
electrician, outdoor lighting, lighting
  + 1 more
He emails/texts and kept us up to date all the time. We had to wait a little until he could find the lights and fixtures at a price he was happy with. He told us about having to find them from the get go. So, we were fine with that. the first ones he thought were too much and wanted to keep on hunting which was fine with. he kept us up to date all the time. It took 2 1/2 weeks or so to find them. Then he set up a time with us for the installation which was within a week. On the day of instillation he called and asked if he could come early. We were happy with that and said, sure. He came by himself and did it all himself. He said he had another person, but did not need him for this job. He was very efficient, neat, and tidy. I watched him do most of the work. I was very impressed with everything he did. It took him less than 3 hours to do the whole thing. I was shocked that it went so well. I don't think he could have done it any better if he had taken all day. I would use him again in a heart beat. For all he did and provided I was very happy with the total cost to us.
Description of Work: Took out all of our 4 tube fluorescent lights in our finished basement ceiling-that includes the fixtures-and replaced them with 3 tube LED lights. There were 9 sets in all. Then he did the same for our 2 tube laundry room light-2 tube for 2 tube there. then he replaced our door bell.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,600

Charles T.
07/2015
5.0
electrician
  + -1 more
Great job! Would use again and highly recommend!
Description of Work: Rough in and finish electric service in basement.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

jane A.
07/2015
5.0
electrician, lighting
  + 0 more
Everything went really well. He is really good.
Description of Work: He wrapped up some wires and fixed two exterior lights.
Rating CategoryRating out of 5
Yes, I recommend this pro
$99

Vanessa H.
05/2015
5.0
electrician, lighting
  + 0 more
When Ryan cut the whole for the switch he found a metal plate that prohibited him from running the why in the correct place and had to open a whole in the bottom of the wall in order to drill through the metal. All said, there was some extra work due to unforeseen issues, but I was not charged extra, which is very appreciated. Although we now have a small patched area to paint, it was patched in and everything cleaned up really well, so not a big deal at all. Ryan was also personal and professional. I'd hire Hayes Electric again based on this experience for sure.
Description of Work: We had a light installed on our deck to the outside of our stucco house and a dimmer switch installed inside to control it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$320

Response from Hayes Electric Services Inc
Thanks for the great review.

KATHLEEN C.
05/2015
5.0
electrician
  + -1 more
Keith arrived 30 minutes before our appointment and was able to rewire the fan/light/heater in the bathroom easily with no hesitation. This was a task that was too much for another electrician who had looked at it earlier. That electrician had said that to electrify that fixture, the knob and tube wiring in the wall and ceiling would have to be replaced. Keith had no such problem, did not replace any knob and tube wiring, and said he has done a lot of work in other older homes in Hyde Park. He was able to tell that the fan motor was not working so he took it with him to have it repaired. He will return and reinstall it within about 10 days. Keith also ran a new line from the circuit breaker panel to a new light in the basement. There were no problems and no mess to clean up. He was very professional and easy to work with. He obviously knows his craft.
Description of Work: Keith rewired the fan/light/heater in the bathroom and ran an extra circuit in the basement, which he tied into a new circuit breaker in the Service Panel.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$197

Response from Hayes Electric Services Inc
Thanks for your time in giving us a review.

Stephen C.
05/2015
5.0
electrician, lighting
  + 0 more
everything went fine. no other details needed!
Description of Work: 1. hung ceiling fan w/no light to existing mount. 2. ADDED a ceiling fan w/light to bedroom. had to add mount and all electrical including switches and wiring 3. hung a light fixture in kitchen. had to move the mount

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Response from Hayes Electric Services Inc
Thank you for your business and the great review

Vaughn R K.
04/2015
5.0
electrician, lighting
  + 0 more
Fantastic. Keith did a great job and was very easy to work with. I would be happy to recommend him to anyone!
Description of Work: Installed 6 recessed lighting cans and hung 2 lights.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$680

Response from Hayes Electric Services Inc
Thank you for posting this review on our company. We appreciate the business.

Carol A D.
04/2015
5.0
electrician
  + -1 more
He was very professional and fine. He did the job and was out of here. What I admire was his professionalism and he seemed to know what he was doing. The way he spoke and I ask him for a business card and he gave it to me. I have already recommended him to somebody and he was clean and dressed with his name on his shirt. I like his manners.
Description of Work: I use Hayes Electric Services. He came out hang light fixtures.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

James D.
03/2015
5.0
electrician, lighting
  + 0 more
It was excellent. First of all, his bid was half of what another person's was. That was the second time we've used him and we're planning on using him a third time. His prices are competitive. He is very punctual. He is very helpful in making suggestions. We're just very, very pleased.
Description of Work: The electrician we used was Hayes. They installed eyeball lights above our bookcases and they moved some wiring.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Cindy H.
03/2015
5.0
electrician, lighting
  + 0 more
Keith gave us an estimate on electrical work at my son's new (old) house including: Furnish all material and labor necessary to install new 150 Amp overhead electric service with new outdoor meter base. Install new 150 Amp main breaker box and reconnect and label all circuits. Install necessary grounding as required by code and provide permits and inspections. Replace 3 light fixtures. Check all receptacles throughout for proper wiring and advise necessary repairs. I thought it was a good price quote for the amount of work but, my son decided to go with a friend's recommendation. I would have chosen Keith! He was very professional, knowledgeable, prompt and thorough. His company actually did work for me at my house a couple years ago and I was extremely satisfied with the work and the price.
Description of Work: Gave us an estimate on electrical work.

Rating CategoryRating out of 5
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,800

Tara O.
03/2015
5.0
electrician
  + -1 more
It went excellent. He came out and his qoute was a great deal. I will give him a call when we are ready to do the job. He was a very nice guy.
Description of Work: They came and gave me an estimate to add more electrical to my basement

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

pete F.
03/2015
5.0
electrician
  + -1 more
I just wanted to write this, because Keith was so helpful to us. We are going through a house sale with a very difficult buyers realtor, one who constantly changes her mind about what she wants done. Keith has been extremely helpful in providing estimates, making time to schedule repairs, and then even more gracious when we've had to cancel at the last minute because our buyer changes her mind. He is very responsive, quoted very reasonable prices, and was extremely helpful and flexible. If/when we finally beed an electrician, he will definitely be the one we call.
Description of Work: Provided estimates for post inspection repairs for a house sale.

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jon S.
03/2015
5.0
electrician, lighting
  + 0 more
Keith and Ryan did a great job! We are doing a total remodel of a condominium we had purchased...all new kitchen and baths and rewiring...specifically new lighting (recessed and fixtures) throughout along with all electrical outlet needs/safety. They were on time everyday and kept awesome communication with me. I highly recommend. Keith promptly return my first call that I made to him, and I was able to tell that he is very honest and reliable, which meant a great deal. I think his quote and ultimately his final price is fair.
Description of Work: We are totally remodeling a condominium and they are taking care of all of our electrical and lighting needs throughout.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Contact information

9757 Whispering Way, Alexandria, KY 41001

http://www.hayeselectricservices.com

Service hours

Monday:
8:00 AM - 4:30 PM
Tuesday:
8:00 AM - 4:30 PM
Wednesday:
8:00 AM - 4:30 PM
Thursday:
8:00 AM - 4:30 PM
Friday:
8:00 AM - 4:30 PM

Licensing

Insured

Licensed*

Trade License Number
CE64214
Trade License Locale
Kentucky
Trade License Authority
Kentucky Department of Housing, Buildings, and Construction
Trade License Expiration
12/31/2016

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Electrical,
Lighting,
Ceiling Fans,
Pool and Spa Service

FAQ

Hayes Electric Services Inc is currently rated 4.9 overall out of 5.

Monday: 8:00 AM - 4:30 PM

Tuesday: 8:00 AM - 4:30 PM

Wednesday: 8:00 AM - 4:30 PM

Thursday: 8:00 AM - 4:30 PM

Friday: 8:00 AM - 4:30 PM

Hayes Electric Services Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Hayes Electric Services Inc offers free project estimates.
Yes, Hayes Electric Services Inc offers eco-friendly accreditations.
Yes, Hayes Electric Services Inc offers a 10% senior discount.
Yes, Hayes Electric Services Inc offers emergency services.
No, Hayes Electric Services Inc does not offer warranties.
Hayes Electric Services Inc offers the following services: Service & Panel upgrades, circuits added, troubleshoot & repair, phone, data, cable tv install, landscape lighting, lighting repair, surge supression, electrical maintenance, ceiling fans installed, room addition wiring.
Electronics repair

Contact information

9757 Whispering Way, Alexandria, KY 41001

http://www.hayeselectricservices.com

Service hours

Monday:
8:00 AM - 4:30 PM
Tuesday:
8:00 AM - 4:30 PM
Wednesday:
8:00 AM - 4:30 PM
Thursday:
8:00 AM - 4:30 PM
Friday:
8:00 AM - 4:30 PM