Top Hat Chimney And Duct

Great. They were on time. Professional. Knowledgeable. Covid aware, masked and social distanced.

My appt was for 10:15 am and they arrived at 11:00 am. They were knowlgeable and made a couple of recommendations. I am satisfied with the work, but I do have one observation - see my remarks below. I noticed on the reviews, there was another inspection and sweep and their fee was $95. This was done a week prior to mines.

They did an excellent job and were very professional. Have scheduled a reinspection for next November

Great! The water we were getting in the basement around both chimneys has stopped and we haven't had to pay to repair the entire basement.

It didn't. Two people came out for the inspection. (Side note: one didn't even go up on the roof saying he was scared of heights, which I found odd for a chimney repairman.) Once I got the quote and scheduled the work they never showed up or called to cancel. I called to find out why they didn't show and they said another job got extended and would contact me the next day to reschedule. They scheduled me for the following week and never showed. Again I called and they apologized then scheduled the work a third time. Third time was a no show so I never bothered to call back.

They did a very good job.

Very well, good work.

Very well. They came out for an estimate the week after requesting one and immediately completed the work.

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I walked into my home one day and the smell almost knocked me over. Apparently something had died in my chimney! Other companies couldn't come out for a month, but Top Hat would be available in a week. When they arrived, there were 4 dead squirrels in my chimney! I hadn't been able to get the flue open or perhaps they would have lived, I don't know. The gentleman who came told me I should have told them it was an emergency and they would have come sooner, so if you think you have a animal that might still be alive in yours, let them know that immediately. They were very courteous and did a great job in cleaning up. They also checked the wire around my chimney top and saw that the squirrels had somehow gotten through it, so they replaced it with a better wrap. I'm very happy and would use them again!

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Great! They were there when scheduled and the price was very reasonable.

Very reasonably priced. Very punctual.

The men from Top Hat were excellent. They cleaned our chimney and fireplace, explained to us how to properly use and care for the fireplace (we are new home owners) and even gave us tips on how to make the fireplace pretty. They cleaned up after themselves and were very professional. They noted that our chimney crown had been cheaply patched but did not pressure us to fix it right then. They gave us a quote and information and we will be using them in the future to address this problem. Very pleased with Top Hat!

Two nice guys showed up a few minutes early. They were quick and courteous and left no trace of the work they did.

Mr. Fink of Top Hat repaired our chimney crown on 10/30/2010. This involved repairing the concrete and applying a sealant to the crown. The work appeared to look fine. Mr. Fink provided a card stating that the product he applied carried a 15 year warranty. In March of 2012, we happened to be inspecting our roof after a hail storm. We noticed that the product that Mr. Fink applied was peeling off. Mr. Fink came out to the home and informed us that something was wrong and that it would be corrected. Mr. Fink never returned. He refused to return phone calls and answer certified letters that were mailed to him. On 4/19/13, I contacted the Better Business Bureau. They made several attempts to contact Mr. FInk but also were unsuccessful. We were informed by the Better Business Bureau that they maintain Reliability Reports on companies and with Top Hat's failure to respond to our problem, this would be reflected in the report that is provided to consumers. Mr. Fink does not honor his work performed so we don't want other individuals to have a similar experience by hiring Top Hat. I did not see a place where I could attach pictures. Please let me know and I would be glad to send.

They very extremely prompt - coming by the same day I called. I had a pretty significant leak somewhere in the masonry of my chimney. The guys were very thorough and inspected all areas. They fixed the leak and now everything is completely dry and it's definitely been tested with all the rain we've had lately. Great job!

We had a few leak stains on the ceilings inside. Thought the problem was with the roof. Had a new roof replaced and David with Champion roofing noticed the problem with the chimney. Called David with Top Hat and he came out and looked the chimney over really good. Found all kinds of problems. Wish we had called him before buying the home 9 years ago! He basically rebuilt the whole chimney. David and his crew are very professional. I would recommend them to anyone! A little pricey, but what isn't now a days.

Top Hat Chimney And Duct were punctual. They were on time for our appointment. They did exactly what they said he was going to do. They were very great, but we did have some problems with the billing.

Top Hat was prompt with a bid and did the work they promised for what they quoted. They replaced a chimney cap, put on a cap sealer, and cleaned up/repaired the brick. They finished it off with a well-matched coat of paint an sealed up the flashing. I was impressed with their responsiveness and their tidy work. The replaced the cap instead of just repairing cracks and had the best price.

Because of the flaws that they found, we determined that it was not a good idea to buy the house. The estimated costs to correct the damage was about $500 and the seller refused to pay. When we asked them about changing the fireplace from gas to wood burning, they quoted a reasonable figure of $85. We will use them to inspect the fireplace of the next house we hope to buy.

They were professional. Originally the previous company told me that they would take a $100 dollars off the service because of the trouble they caused us. I told that to Top Hat and asked them if they could match that because it was quite a discount and they were able to go as low getting me a couple of discounts.