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Service Guard - A Division of Black Hills Energy

3.8(
4
)

Water Heaters, Heating and Air Conditioning, Appliance Repair,

... +2 more

About us

We're Service Guard, and we fix appliances! In addition, we offer heating and cooling sales and service in some locations. We're a division of natural gas and electric utility Black Hills Energy, and we operate in Colorado, Iowa, Kansas and Nebraska. We've been providing peace of mind protection against the unexpected cost and hassle of appliance repair for over 35 years. You owe it to yourself to learn more about Service Guard.

Business highlights

50 years of trusted experience
Emergency Services Offered

Services we offer

Home, kitchen, & laundry appliances. Air conditioner, furnace, & water heater repair & maintenance.

Services we don't offer

Appliance sales.

Amenities

Emergency Services
Yes

Accepted payment methods

Check
MasterCard
Visa

Reviews

3.84 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
50%
4
25%
3
0%
2
0%
1
25%
Rating CategoryRating out of 5
quality
3.7
value
4.0
professionalism
4.0
responsiveness
3.7
punctuality
4.0
Write a review
Showing 1-4 of 4 reviews
James M.
06/2017
5.0
appliance repair, heating & air conditioning/hvac, water heater repair
  + 1 more
Well and Technicians were willing to return as necessary to complete repairs or replacements.
Description of Work: Appliances and A/C
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
Marvin S.
03/2017
1.0
appliance repair, water heater repair, home warranty companies
  + 1 more
It never fails in today’s society. Loyalty to a brand or company is worthless. Service Guard - A Service of Black Hills Energy has been a home warranty company for my kids in their home for years and the first time they need to use the service because of a leaky water heater, they are told “I am sorry we do not cover that”. The reason, it is inside of a compartment in the bathroom, instead of … I don’t know… out I the middle of a room somewhere. The response was added, that “too many codes are involved in installation”; in other words, Service Guard understood the costs incurred in repairing such an instance and yet knew that they would never cover it so why worry. It pains me that warranty companies and insurance companies alike will do everything they can to get your money; but, when you need them to step up and do the right thing, they find every loop hole they can to bow out of their responsibility. But hey, we will still take your money… thanks. Please share this and do not use them !! Thank you
Description of Work: Home warranty
Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
2.0
responsiveness
2.0
punctuality
3.0
Jeff F.
01/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: They did an annual checkup of the furnace. It turned out just fine! I have been using their services for years. They stood behind their word when a water heater or repair has failed.
Rating CategoryRating out of 5
Yes, I recommend this pro
WILTOMA B.
01/2015
4.0
carpet cleaners
  + -1 more
It was pretty good. Scheduling waseasy. They were professional and the carpets were fine.
Description of Work: They cleaned the carpet.
Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro

    Contact information

    2330 N Hoover, Wichita, KS 67205

    www.serviceguard.com

    Service hours

    Sunday:
    Open All Day
    Monday:
    Open All Day
    Tuesday:
    Open All Day
    Wednesday:
    Open All Day
    Thursday:
    Open All Day
    Friday:
    Open All Day
    Saturday:
    Open All Day

    Licensing

    Bonded
    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.

    Service Categories

    Water Heaters,
    Heating and Air Conditioning,
    Appliance Repair,
    Home Warranties,
    Carpet Cleaning

    FAQ

    Service Guard - A Division of Black Hills Energy is currently rated 3.8 overall out of 5.

    Sunday: Open All Day

    Monday: Open All Day

    Tuesday: Open All Day

    Wednesday: Open All Day

    Thursday: Open All Day

    Friday: Open All Day

    Saturday: Open All Day

    Service Guard - A Division of Black Hills Energy accepts the following forms of payment: Check,MasterCard,Visa
    No, Service Guard - A Division of Black Hills Energy does not offer free project estimates.
    No, Service Guard - A Division of Black Hills Energy does not offer eco-friendly accreditations.
    No, Service Guard - A Division of Black Hills Energy does not offer a senior discount.
    Yes, Service Guard - A Division of Black Hills Energy offers emergency services.
    No, Service Guard - A Division of Black Hills Energy does not offer warranties.
    Service Guard - A Division of Black Hills Energy offers the following services: Home, kitchen, & laundry appliances. Air conditioner, furnace, & water heater repair & maintenance.
    Appliance sales.

    Contact information

    2330 N Hoover, Wichita, KS 67205

    www.serviceguard.com

    Service hours

    Sunday:
    Open All Day
    Monday:
    Open All Day
    Tuesday:
    Open All Day
    Wednesday:
    Open All Day
    Thursday:
    Open All Day
    Friday:
    Open All Day
    Saturday:
    Open All Day