Protection 1 Wichita

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It went very well, they cleaned up after themselves, did everything that the sales rep promised he would do, and made sure we were completely comfortable with our new system before they left. We have used other alarm companies before, and usually take what salesmen say with a grain of salt, but they asked us to put faith in them, and they would show us what a great company they were. We did, and were blown away...I will be recommending them to my friends and family.

Installed security system.

Be careful. I filled out a form on Angie's list for further information from Protection 1.I was contacted by telephone by a sales representative. I later found out this was not an employee of Protection 1 but was an online sales rep. He took my order for an alarm system. I purchased from Protection 1 because it is a local company and they install the system. When they installed the system, it was not the system described to me and cost $191.50 more than the quoted price. When I tried to call the rep. that sold it to me, all I got was a recorded message and he never returned my call. When the local protection 1 sales manager called he left a message for him to call him and also me. He told me he would contact me after he heard from him. I never received a return call from either. I bought from this company because I wanted a professionally installed system. Unfortunately Protection 1 would not honor the Angie's list price quote.st

After a complaint filed with Angie's list i received a call form a company Rep, named Gloria. She was very patient, Pleasant, listened, and explained procedures and possible cause of disagreement. The entire matter was settled over the phone. I do appreciate how a large nation wide company took time to investigate my complaint and call to arrange a settlement. My Thanks to Gloria for listening and understanding our side of the story. B. Grundish

Everything has gone very well. The system is pretty much flawless. Anytime there is an issue, it has always been very quick and accurate.

Their technicians are really good. Their monitoring systems are really good. If I have a problem, I call them. Their service is really good.

They're a good company.

They have been fine every time they come out. I have them come out if I need a window rewired or whatever. They are good. I will continue to use them in the future.

THE REPAIRMAN WAS VERY NICE AND ON TIME. THE ALARM COMPANY HAD NEEDED TO DO A LINE CHECK AS THEY HAD UPGRADED THEIR SYSTEM. WE HAD A BROKEN FACE PLATE ON A SENSOR AND THE REPAIRMAN REPLACED IT. HE DID NOT HAVE TO, IT WAS NOT PART OF HIS WORK ORDER, BUT HE SAID HE DIDN'T FEEL RIGHT ABOUT LEAVING IT BROKEN. HE DID NOT CHARGE US FOR IT.