Our services:
We tackle most issues by getting in front of your machine and manually diagnosing the problem. We believe that the fastest and most efficient way to get your computer back to normal diagnose and service the unit in person. Other companies will charge you hundreds just to run a diagnostics software that is "universal," but we both know not two computers are exactly the same and the way computer users treat their machines vary greatly. This is why we recommend our specialized technical support services. We have many years of experience working with all brands of laptops and desktops and know the common issues that arise by brand, so we can get you back on track faster than our competitors.
We also stay up-to-date on manufacturer reports and advancing technology, so we are always one step ahead and ready to provide the fastest and most cost-effective solutions. When choosing a computer repair center stay away from outdated technicians who may use obsolete tactics to solve your problem, may take longer to solve the issue, and consequently charge you more money.
How do we solve computer issue?
Our general assessment of the computer that is under-performing begins with a few simple questions to the end-user, like daily usage, type of applications used and recent symptoms experienced. Then we begin at the core of the Operating System, examining Windows critical files and folders, installation directories and start-up processes. We then proceed to analyze current installed applications and identify fake programs, malicious programs, adware and hidden applications that you can't normally see. We perform most of these actions in the system's safe-mode so that your files and data are not compromised.
After we have manually removed some of the junk and malware from the hard drive we scan the system using not only top-of-the-line antivirus but also adware and malware detector software. During this process we also clean the C drive of obsolete temporary files, dangerous internet cookies, and refresh the drive to optimum standards. We also lightly re-configure your operating system settings so that it gives you quicker, faster and safer performance. We do this because most manufacturers set up the systems in a general way which does not work for everyone; as we mentioned different people use their computers very differently and what we do is set up the system to perform well to your specific needs. We give you a refreshed and optimized machine for a reasonable cost.
Don't pay hundreds on upfront diagnostics fees ever again. We like to meet our clients free of charge and provide them with clear and concise information about our service and our solutions before we begin any work. We can then provide a no-obligation initial consultation to diagnose your problem and provide a time frame and cost of repair.