Mr. Handyman of the Wichita Metro Area

I was very happy with all the services they provided

This addresses the response from Mr Handyman to my original review. Unfortunately there isn't much truth to that response. The only reason the project was more complicated than some was because it wasn't installed correctly. When the technician expressed it would not fit I offered to have someone familiar with the shower install to guide him but he refused. He also could have called the company's 800 number and they would have walked him through the installation. The only thing discussed prior to starting the work was the cost and time needed which I agreed to but didn't happen. There were definitely two chips and they were not dirt or debris. After Mr Handyman chose not to take responsibility to have them fixed I spoke to Ferguson's who I purchased the shower from and they understood the importance have a happy customer. They promptly repaired the chips at no cost to me even though it wasn't their responsibility and stated they would deal with Mr Handyman if needed. I informed Mr Handyman of the repair. Stating the technicians removed the debris or dirt was untrue since it was chips and not dirt or debris. The only truth was the trimming of the enclosure with no cost to me. If they would have installed it correctly there would not have been a need for trim which consisted of what looked like pieces of wood from a trash bin that were tacked around the shower. Looks awful but it fits with the rest of the subpar work done. UPDATE: As a Response to the Service Professional: Unfortunately, there isn't much truth to Mr. Handyman's response. The Only reason the project was more complicated than some was because it wasn't installed correctly when the technician expressed to me that it would not fit If I offered to have someone familiar with the shower installation to guide him but he refused. And he also could have called the company 800 number and they would have walked him through the installation. The only thing discussed prior to starting the work was the cost and time needed which I agreed to, but it did not happen. There were definitely two chips and after Mr. Handyman didn't want to take responsibility to have them fixed, I spoke to Ferguson whom I purchased the shower from and they understood the importance of a happy customer. They promptly repaired the chips with no cost to me even though it wasn't their responsibility. And they stated, they would deal with Mr. Handyman if needed. I inform Mr. Handyman of the repair stating the technicians remove the debris was untrue since it was chips and not debris. The only truth was the trimming of the enclosure with no cost to me. If they would install it correctly, there would not have been a need for the trim, which consisted of pieces of wood from a trash bin that were tacked around the shower. Looks awful, but it fits with the risk of the subpar work done.

The person was professional and his work was excellent.

Great communication and work. Would Deffiantly recommend

They did a great job! Professional, courteous, and efficient.

went very well. excellent work using my materials.

I like their work. The plumber was professional, courteous, and efficient. His work was good, fast and I will call Mr. Handyman for future projects.

The repairman showed up on time and quickly repaired the problem. It seemed there was no wasted motion. The repair was done quickly and everything was done to my complete satisfaction the first time. I want to hire these people again. Thank you Mr Handyman!

Jeff was very punctual, professional, and friendly. Easy to talk to, I appreciate the helpfulness in determining my needs AND options. I feel very comfortable having their expertise in doing the job right!

Service was efficient, punctual, and friendly. There were some scheduling conflicts but the staff was always on top of it and on time!

We have used them for 7 years now for all home repairs that we can not do ourselves..

They are always fast, efficient, reasonably priced, honest and done right.

Both jobs were unusual. First was in a plaster and lathe ceiling. Second was on a very tall chimney. These craftsmen are great. I have tight scheduling and when you make an appointment, you make an appointment. I was really nervous about how much they charge (why I started with a small job ;-]). Don't be. Give them a try.

They have done multiple renovations for us. Plumbing, drywall repair.

Very good from start to finish. Office staff was great. Handyman knew what he was doing and was very professional. Cleaned up when he was done. Worth the money.

It went very well. Really appreciated the technician going over each part of the job and estimate; explaining what would be done, why, and cost. The roof repair required a couple of steps starting with the least expensive and progressing as needed. When additional work was required, the technician explained the issue with photos and diagrams. We were very satisfied with the end result.

He did a great job fixing the problem at our rental property. I have used Mr. Handyman for several years for my own home and several rental properties. I have always been very satisfied.

It went very well the employee was courteous and I thought fairly fast. He painted the wall with a sealer coat, waited for it to dry then put a skim coat of sheetrock mud on the wall. He came back the next day sanded the wall smooth then applied another skim coat of sheetrock mud.

I used Mr. Handyman to lower some cabinets in our garage, paint them and and also paint our stairs. and a couple doors. Jerry, our technician, did a fabulous job. He worked quickly, offered some advice and we could tell he was experienced. The project was completed in record time and everything looks great - he also cleaned up the area for us and removed the trash left behind. We will be using their services again! Like Share

I had them fix my glass storm door and I had to argue with the owner Bob S. to come back and fix the work they did. He didn't want to come back but finally made an appointment and had Mike P come out to take a look and he admitted it was not done correctly. They had to order a part to fix this door and till this day it still isn't fixed nor has no one contacted me to advise. Although they have been fully paid since day one.

We are still waiting on a price from the company. Ron Foster has been excellent so far.

Bob, the owner, went the extra mile to come out late in the evening to light the pilot for the hot water heater. Due to the gas leak, the gas company tech had to turn the gas off to check the meter, then was able to turn it back on but he couldn't get the water heater working. This was for a household of 5 who needed showers for work, school, and sports. The next day Rick came back to work on the source of the leak, found a packing nut was loose and tightened it which completed the final fix of the problem. Both Bob and Rick were friendly and competent, answering all our questions and finding the least expensive good solution for the issue.

It was fine. I've used their services before.

This project was a disaster from the start. I needed someone to hang one closet shelf, in other words install two brackets for wire shelving which I already had on hand. I was told there was a minimum charge of just over $150/hr. I was told I could give the tech other jobs to fill the hour charge so I went along with it. When the tech left, there were several holes in my wall. When I saw the holes, I called the company, e-mailed the company, but they never responded...for an entire year! They made sure to keep sending bills out while not responding to any of my complaints. I have before and after pictures. I called recently and the owner happened to answer. He said he never received my e-mails. I again forwarded my e-mails to him that I had sent over the year and he said their server had maintenance issues and that's why he didn't respond. But he did say that he would not fix the walls and that he was sending my bill to collections. He also spent the morning calling my place of work to attempt to discredit me. Well, that's not how it works Bob. On another note, great way to treat your military. Clearly business is slow for you if you spent your morning doing that after a year of dodging my phone calls and emails. This guy and company are as unethical and incompetent as they come. Stay far away.

They have done multiple projects for me. They did a great job!