Kelley & Dawson Service

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After trying to do this ourselves and not knowing how to finish it and having our home repair guy look at the project and walk away with the same conclusion, Roger of Kelley and Dawson assessed the project, gave me a quote within the hour, gathered up the material needed and watched for an opening in his service people's schedule which occurred the next day! After contacting me, he and 2 service men arrived promptly with the such focus and stepping as quickly as I've ever seen repair people step. They finished the job in 1 hour! I could not be more pleased.

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From beginning to end they were professional! Roger came out to give me a price on service and found several problems with our ductwork and even improved one problem during the estimate! They were not the lowest price but they were not far off and they were the best when it came to offering solutions to our airflow problems in our home that was built in '88. Our compressor was not working right and we went with the variable speed furnace blower. We went with the recommended Trane XB13 compressor outside and they reconnected air ducts to get our bedrooms properly cooled. They were not getting air before! The work went well, they cleaned up very well, and they got the work done much faster than expected. The results were immediate! The system works well and the only complaint was from our daughter that said that now her room is too cold! ;-) (We suggested closing her vent) It is much quieter and can hardly hear it running. Our master bedroom is no longer 8 degrees warmer than the rest of the house. I would recommend Kelley and Dawson Service to everyone! They were excellent.

They were very courteous, highly professional, and hardworking. They removed the old units and installed the new ones in under a day. Everything went smoothly. They showed up on time and finished on time with no complications. I had a tree-trimming service show up at the same time and they were able to accommodate their needs for access by staging the equipment and moving their trucks.The city inspector came out the next week and said everything was and quot;A-Ok. as is always the case with Kelly and Dawson.and quot; Their price was competitive with the others. Roger, the company owner, was the person who came out and quoted the job. Probably has over 30 years of experience at Kand D. He didn't try to sell me but I felt comfortable in their ability to do the job right, although I also felt comfortable with some of the others too. Installation is fairly straightforward. Although there is some craftsmanship (wiring, sheet metal work, etc.) required, there's not a whole bunch of aesthetic craftsmanship detail that goes into installing A/C equipment, compared to say building a deck, so basically what you want is someone professional and experienced doing the work. They're the largest contractor in Wichita so they know what they're doing. They installed a 3-ton Trane two-stage 15 Seer A/C unit and an Trane 85 furnace with two-stage blower. There were higher Seer units available but they were incrementally more expensive. The A/C unit will probably operate on the lower setting most of the time. The two-stage furnace blower was necessary to achieve the 15 Seer rating on the A/C unit. A 95 furnace was also available but required ducting to the outside of the house, which would have required a modification. Trane heating and air conditioning equipment is good stuff from what I've read. As good as anything else on the market. I expect I'll get at least 20 years of usage from it, probably 25-30 years.

The scheduling and telephone information was excellent. A same-day appointment was scheduled. The response time was good. The service call was for a rental house. The tenant said the technician broke the handle on the outside water faucet and said and quot;well I guess the owner will have to fix that.and quot; The tenant had to replace the faucet handle to get the water to shut off.

We have been very happy with the products and services provided by Kelley and Dawson. They are very responsive to any problems with your HVAC system if you have the annual service contract with them (worth the cost in my opinion).

They are excellent. Since they have been working with this house for 35 years they sort of know the inside and out. I have only owned this house for 7 years. The technician who came out recalls installing it. I smelt gas so I called them. They basically cleaned things. I plan on getting them to replace the whole unit.

I was very impressed with the professionalism of the owner, Roger and the technicians who installed my new furnace and a/c. I received a written proposal and a full explanation of the services involved and how they would be accomplished. Three people came to do the work and they put down tarps and were very careful with cleaning up afterwards. They explained how to operate my new furnace and change the air-filter. I have had no problems with anything. They also said they will come out in the spring to check my a/c and make sure it is working. The city inspector came today to approve the work and when he saw it was Kelley and Dawson he said he was very happy because they were very thorough and did a great job and so his job was made easy. He said the furnace and a/c were good quality and would last me many years.

Old air conditioner was bad, leaking water on floor from rusted coils and rusted pan (20 yr old system) . We called several companies in town to come out and diagnose the problem and give bid for fixing. Kelly and Dawson (current owner Roger Loewenstein) was the only one who came out to our home, gave us our options and a date to install new unit. ( the others either didn't call back at all, or sent bids by e-mail, leaving us with many questions). In the heat of summer, they completed the work within 5 days of the proposal. Roger was very knowledgeable and friendly. His installers were extremely friendly. All in all, a VERY positive experience!

Went with Kelley after researching reviews reputation and professionalism. Roger the owner personally came out and went over all the questions I had and I had many. Very patient and explained everything he was going to do. Work was done very timely and professionally. Can't say enough good things about the work.