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Horton's Flooring America

Flooring Sales and Installation, Carpet Sales and Installation, Hardwood Flooring Sales and Installation,

About us

Residential carpet and flooring dealer 2 Wichita locations: 7310 W Maple 316-773-5133 11041 E 13th 316-558-5353

Business highlights

76 years of trusted experience
Family Owned & Operated

Services we offer

Carpet, hardwood, laminate, ceramic, vinyl & area rugs.

Services we don't offer

Carpet cleaning, carpet repair

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.910 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
90%
4
0%
3
0%
2
10%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.6
professionalism
4.8
responsiveness
4.9
punctuality
4.9
Showing 1-10 of 10 reviews

Thomas K.
02/2015
5.0
carpet installation, flooring contractor
  + 0 more
unknown
Description of Work: Removed old carpet and pad, installed new carpet in living room, dining area , stairs and upstairs hall. We had moved all furniture so they started in right away and were finished in about 5 - 5 ½ hours.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,900

Sue & Gerald H.
10/2014
5.0
carpet installation, flooring contractor
  + 0 more
unknown
Description of Work: Horton's installed underlay in kitchen, dining, and entry way after we removed the old wood flooring. Very please with the installer, was very professional, it was pricey, but worth the cost. The layout of the floor was such that a seam had to be made between the dining area and front entry way in order to complete the installation. I don't think anyone will ever find that seam. The installer was excellent, we are very happy with the selection of the vinyl flooring from Horton's flooring and the installation. I would use them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,500

Jo Anne H.
07/2014
5.0
flooring contractor
  + -1 more
unknown
Description of Work: Carpet living, dining areas, hallway, and stairs. Very prompt. They did a good job in a timely manner.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

Renae B.
03/2013
5.0
carpet installation
  + -1 more
Overall, well.
Description of Work: Purchased during flooring sale, I would not buy off first price as the price kept dropping as I procrastated over time, and saved thousands of dollars. Install went well other than furnature was not put back just where it had been before and as a single female moving the furnature even a little was a lot of work. They only way to avoid that would be to ask them to move it when they come back, but I didn't I just moved it. Would use again and refer to others.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$11,000

Karen H.
10/2011
5.0
carpet installation, flooring contractor
  + 0 more
Be exact about the type of carpet you are wanting - pile style, loop, etc. The salesman worked well to find a sale item that fit my expectations and he also worked to get the carpet installed within a very quick turnaround. I have been extrememly happy with the carpet and the installers worked their magic without any unexpected challenges. Will use Hortons again.
Description of Work: Carpeted the entire two story town home. Pricey - carpet was on sale - but great service and professionalism.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,000

Response from Horton's Flooring America
Thanks! We value your business. We have carpets in all price ranges starting with builder grade all the way up to the highest quality carpets. We have carpets for all budgets and offer lifetime guaranteed employee installation on all carpets. Thanks again for letting us serve your flooring needs.

Linda S.
09/2011
5.0
flooring contractor
  + -1 more
see above
Description of Work: Excellent quality of flooring that was solid sheet in two bathrooms and laundry room. It is expensive compaired to big box stores but much better quality. We wanted something that would last for 20+ years. Frank was our installer and has done everything to make our experience a good one. We will be going back when we decided to purchase carpet and wood laminate--also expensive that other places, but the quality and guarantee is much better.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,600

Marc C.
10/2009
2.0
carpet installation
  + -1 more
We've had great success a few years ago when dealing with the west side store on West Maple street. Thats why we decided to return to Hortons again, but was very disappointed this time with the east side store. We ended up taking our business somewhere else.
Description of Work: We attempted to shop for carpet at the E. 13st store without success. It was very difficult to get anyone to call back and answer some simple questions after visiting the store and bringing home carpet samples. After a few days of this we took the samples back.

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
2.0
responsiveness
1.0
punctuality
2.0


Response from Horton's Flooring America
We are surprised to hear that our salespeople could not answer your questions or help you find a carpet that you were happy with. All of our carpets have the warranty and pricing information clearly displayed on the sample boards. We pride ourselves on customer service and would like for you to give us a future chance to prove why we are one of the top flooring businesses in Kansas. We are open 10-5 Monday-Saturday 316-558-5353

Steff R.
11/2008
5.0
hardwood floor
  + -1 more
They gave us a very good price because we had had some problems with a previous job. The quality of their work was very high and they are and extremely professional company. I would recommend them to everyone.
Description of Work: They came out to our home and installed a new wood floor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Steff R.
11/2008
5.0
carpet installation
  + -1 more
They came out right on time & put the carpet in very efficiently & quickly. The carpet looks very good & we have called them for other flooring jobs since. I would highly recommend them.
Description of Work: They came out to my home & installed some new carpet for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Steff R.
11/2008
5.0
ceramic tile, flooring contractor
  + 0 more
They installed the floor but after the tile was too heavy for the floor and it started to buckle. They tried many different solutions but it wasn't working so they took it out. We appreciated them sticking with us throughout the whole job.
Description of Work: We had them come to our house and install a new tile floor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

    Contact information

    11041 East 13th St N, Wichita, KS 67206

    http://www.hortonsfawichita.com/

    Service hours

    Sunday:
    Closed
    Monday:
    10:00 AM - 5:00 PM
    Tuesday:
    10:00 AM - 5:00 PM
    Wednesday:
    10:00 AM - 5:00 PM
    Thursday:
    10:00 AM - 5:00 PM
    Friday:
    10:00 AM - 5:00 PM
    Saturday:
    10:00 AM - 5:00 PM

    Licensing

    Bonded

    Insured

    No License Required for Trade
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Flooring Sales and Installation,
    Carpet Sales and Installation,
    Hardwood Flooring Sales and Installation,
    Ceramic Tile

    FAQ

    Horton's Flooring America is currently rated 4.9 overall out of 5.

    Sunday: Closed

    Monday: 10:00 AM - 5:00 PM

    Tuesday: 10:00 AM - 5:00 PM

    Wednesday: 10:00 AM - 5:00 PM

    Thursday: 10:00 AM - 5:00 PM

    Friday: 10:00 AM - 5:00 PM

    Saturday: 10:00 AM - 5:00 PM

    Horton's Flooring America accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,PayPal,Visa
    Yes, Horton's Flooring America offers free project estimates.
    No, Horton's Flooring America does not offer eco-friendly accreditations.
    No, Horton's Flooring America does not offer a senior discount.
    No, Horton's Flooring America does not offer emergency services.
    Yes, Horton's Flooring America offers warranties.
    Horton's Flooring America offers the following services: Carpet, hardwood, laminate, ceramic, vinyl & area rugs.
    Carpet cleaning, carpet repair

    Contact information

    11041 East 13th St N, Wichita, KS 67206

    http://www.hortonsfawichita.com/

    Service hours

    Sunday:
    Closed
    Monday:
    10:00 AM - 5:00 PM
    Tuesday:
    10:00 AM - 5:00 PM
    Wednesday:
    10:00 AM - 5:00 PM
    Thursday:
    10:00 AM - 5:00 PM
    Friday:
    10:00 AM - 5:00 PM
    Saturday:
    10:00 AM - 5:00 PM