About us
Business highlights
74 years of trusted experience
Services we offer
Amenities
Warranties
YesAccepted payment methods
Reviews
4.19 Reviews
Showing 1-9 of 9 reviews
Kenneth D.
03/2016
tv repair, tv sales
 + 0 moreunknown
Description of Work: I no longer live in Kansas. I contacted this business once to replace a special light in a TV set. They were very helpful.
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mike W.
03/2016
tv sales
 + -1 moreunknown
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Yes, I recommend this pro
Susan L.
09/2015
home theater design
 + -1 moreThe TV was not uninstalled from the speakers because the Service provider that came to my home stated he did not know how to. They did install the cable boxes and programmed the two remotes associated with those boxes. I also requested that they program my current remote because I have to use several remotes to watch a dvd and their answer was no because they have a guy back at their office that specializes in that and they would have him call me and he never did. I feel like they had no problem charging me for a job they didn't know how to complete. I did talk to the owner and he would not have someone come out to secure the wiring his workers left hanging loosely.
Description of Work: Uninstall dvd audio connection to speakers. Programmed and installed cox cable box and program remote.
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$100
Response from Hephner TV & Electronics
C. Joseph B.
07/2015
tv sales
 + -1 moreSignificantly above average, with prompt and polite technicians on premises. Follow-up is impressive, with courteous attention to questions.
Description of Work: Installed LED TV and associated hardware
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Yes, I recommend this pro
$14,000
Jim B.
12/2013
tv repair
 + -1 moreI first used these folks to fix a TV. Instead of throwing away an entire circuit board, they actually traced the problem down to a faulty capacitor. While I was in the store I saw at least a dozen flat screen TVs they were working on. The second time was with the radio mentioned above. It has a very small internal jack, and I'm surprised they could even get to it. But they did and did a great job with it. The place seems to be run by old geezers that have probably been doing this kind of thing for decades.
Description of Work: Fixed a jack for the AC cord to plug into.
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Yes, I recommend this pro
$55
Donald W.
12/2012
tv sales
 + -1 moreThe response was prompt, the technician informed and resourceful. I wouldn't buy a TV from anyone else.
Description of Work: This was a follow-up call on a sale involving adjustment to the installment procedure.
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Yes, I recommend this pro
Andrea C.
11/2012
tv sales
 + -1 moreDO GO SOMEWHERE ELSE!
Description of Work: We bought a tv from them because they claimed to be better than and/or cheaper than their competitors. First of all, I urge you to check their pricing against ALL other stores. Our TV was priced 200$ above their competitors. We accepted that, but the delievery team was less than enthusiastic to be working. Of the two guys that came out, only one was friendly, smiled and clearly was just happy to have a job! Again, willing to overlook all this but two days after our TV was delievered it went on sale at Sears. I rang them asking them to refund the price difference and they flat out refused. Not only did he refuse, but pursued an arguement with me, even after I said, I did not want to argue about this. Seriously, bad way to handle customer service!
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$1,099.99
Warren M.
03/2012
tv sales
 + -1 moreThe purchase transaction wass conducted at Hephner's Televison location at 737 S. Washingtin St. in Wichita. The delivery, set-up, and old TV disposal took place at my residence on the designated date and time. The two delivery personnel were professional and courteous. The entertainment center, TV, and blu-ray disc player were placed where I designated and I was provided adequate operating instructions. My old TV was taken away when they departed. I am very pleased with the entire transaction beginning with the purchase of the new TV and ending with the takng away of the old TV.
Description of Work: I was in the market for a LG plasma TV and went to Hephner's Television to see what they had to offer. I had done some prior research and had a particulat model in mind. I told the sales person, Lonnie Hephner, what model I was interested in. He took me to a floor model of the TV I had specified and demonstrated the features and viewing qualities I requested. Mr. Hephner told me they would deliver the TV to my residence at no additional charge and haul away my old TV at no additional charge. He further stated the delivery people would set up and adjust the new TV and instruct me on its operation. I purchased the TV, a blu-ray disc player, and a entertainment console in the same transaction. The prices of all items were reasonable and competitive considering the free delivery, set-up, and old TV disposal services to be performed. A suitable delivery date was negotiated.
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Yes, I recommend this pro
$2,000
Donald W.
01/2010
home theater design, tv repair, tv sales
 + 1 moreThey picked it up & returned it for a reasonable fee. They picked up a second one and determined that repair would cost more than set was worth, charging only pickup & delivery. On the new tv, they gave prompt, courteous service at a fair price. It was a much better experience than I have had at the big box stores.
Description of Work: Repaired tube tv Purchased flat screen tv
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Yes, I recommend this pro
$140
Contact information
737 S Washington St, Wichita, KS 67211
www.hephnertv.comService hours
Monday:
8:00 AM - 5:30 PMTuesday:
8:00 AM - 5:30 PMWednesday:
8:00 AM - 5:30 PMThursday:
8:00 AM - 5:30 PMFriday:
8:00 AM - 5:30 PMSaturday:
9:00 AM - 5:00 PMLicensing
Insured
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
TV Sales,
TV Repair,
Stereo and Home Theater Systems,
Camcorder Repair
FAQ
Hephner TV & Electronics is currently rated 4.1 overall out of 5.
Monday: 8:00 AM - 5:30 PM
Tuesday: 8:00 AM - 5:30 PM
Wednesday: 8:00 AM - 5:30 PM
Thursday: 8:00 AM - 5:30 PM
Friday: 8:00 AM - 5:30 PM
Saturday: 9:00 AM - 5:00 PM
Hephner TV & Electronics accepts the following forms of payment: Check,Discover,MasterCard,Visa
No, Hephner TV & Electronics does not offer free project estimates.
No, Hephner TV & Electronics does not offer eco-friendly accreditations.
No, Hephner TV & Electronics does not offer a senior discount.
No, Hephner TV & Electronics does not offer emergency services.
Yes, Hephner TV & Electronics offers warranties.
Hephner TV & Electronics offers the following services: Sales, service & installation of audio, video & home theater products.
Contact information
737 S Washington St, Wichita, KS 67211
www.hephnertv.comService hours
Monday:
8:00 AM - 5:30 PMTuesday:
8:00 AM - 5:30 PMWednesday:
8:00 AM - 5:30 PMThursday:
8:00 AM - 5:30 PMFriday:
8:00 AM - 5:30 PMSaturday:
9:00 AM - 5:00 PM