If you are in need of experienced and helpful Wichita roofers for your commercial or residential property, the team at Heartland Roof & Gutter has been serving the area for more than 25 years. Over that time, they have garnered national recognition for their roofing services and earned an A+ rating with the Better Business Bureau. Through their ability to provide focused and helpful roofing services, they have helped property owners regain a structurally sound roof and even after suffering damage from storms and hail. They have insurance specialists to help argue on your behalf with the insurance company so you can get necessary and appropriate repairs and services covered. If you are suffering leaks in your roof, need a roof replacement, or are in need of emergency services, Heartland Roof & Gutter can provide you with seasoned help. They are able to help you with a free roof replacement estimate or a complimentary storm damage assessment to provide you with a better idea of how their Wichita roofers can help you. Learn more about how these accomplished roofers can help you by contacting them today.
Fantastic experience. Company representatives were very knowledgeable, dealt with all aspects of the job including dealing directly with the insurance company. Job was very good quality and was completed in one day. Extremely pleased with finished product and personal attention given while in the process of getting this done.
Description of Work: Complete roof replacement.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Heartland Roof & Gutter HRG Inc.
[Member Name Removed], Thank you so much for taking your time to give feedback on your experience with our company. Barry
Garland A.
08/2015
1.0
gutter repair, roofing, replacement windows
+ 1 more
The biggest problem I had with them is they didn't do what they were supposed to do. I had to do all of it myself. They wanted to be paid for it. When somebody contracts a job like that, the insurance company allows them 10% profit on all the jobs that they have to do so even a job that I did, they wanted to profit on it anyway. They were supposed to go get my window wells that were broken fixed, but I had to get the price thing from them and all I did was call them to tell them to come fix it. The windows were the biggest problem. It took 2 years to get the windows all done. Instead of doing the job, they hired somebody to come do the flooring and then they didn't even come and look after it was done to see whether it was good or correct, or what. They just did a poor job all around. They wanted way more money than they deserved.
Description of Work: We had a bad hailstorm and I had lots of damage so I hired Heartland Roof & Gutter to fix it all up. They put a new roof on, and that is their specialty.
Rating Category
Rating out of 5
quality
3.0
value
2.0
professionalism
3.0
responsiveness
2.0
punctuality
2.0
$50,000
Response from Heartland Roof & Gutter HRG Inc.
The problem with this job was that the windows that needed to be replaced were Pella and they were literally backed up nearly a year. Additionally Pella mismeasured the windows after we emphatically told them they were measuring them wrong and sure enough when the windows did arrive they were measured wrong. They remeasured and did it wrong again - ridiculous. We pressed Pella intensely during the waiting period and there simply was nothing we could do to expedite the order and the customer was determined that they wanted the replacement windows to be Pella again. We tried to accommodate Mr & Mrs [Member Name Removed] and I'm sure we could have done a better job in some way or the other but the biggest frustration was with the windows and we had no control over that. We invited them to our office for a sit down with me (Barry Brecheisen - owner) their rep and our General Manager. We went over the project history and settled the account in the way which seemed to be right and appropriate for both parties and it included a substantial discount over our contracted amount. I apologize again to the [Member Name Removed]'s for any mistakes that we may have made on this project but I feel pretty strongly that the scores they have given us on our Angie's List review here are much too harsh. We do our best for every customer and our best is pretty darn good the vast majority of the time. Please judge us on our work; our crew's work was (admittedly by the Austins) was performed well and it was done in a timely manner also. We did everything in our power to help Pella get their act together and THEY were the source of disappointment here.
Laurie H.
08/2014
5.0
roofing
+ -1 more
Not sure of the exact cost, since it was all combined in the final re-roofing bill. A crew of three showed up and was very open to modifications we requested while they were working. Got lots of rain this summer immediately after the work was finished . . . and they work wonderfully! Don't even think about Gutter Helmet . . . this provider was WAY more professional, prompt and the product is far superior!
Description of Work: Added guttering to our 2 story Victorian house as a subcontractor of Rhoden Roofing.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Heartland Roof & Gutter HRG Inc.
[Member Name Removed], Thank you very much for taking the time to report feedback on your experience with our company's services. I so glad you were very satisfied. Barry Brecheisen Owner
Rick T.
03/2014
5.0
roofing, siding
+ 0 more
Rick Timsah and his crew did a great job. They delivered everything they promised and their work was really good. I was very pleased.
Description of Work: Insurance claim. Roofing work, siding, replaced metal on my barn. They did a wide variety of stuff for us.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,000
Dawn J.
11/2013
5.0
roofing, siding, house painters
+ 1 more
Heartland did amazing job working with our insurance company to ensure everything was covered that should have been. They then did an absolutely phenomenal job replacing the roof and doing the painting. Honestly, my husband and I think our house exterior looks better than it did when we bought it in 1995 (and it was newly built in 1995)! Heartland's employees were wonderful, professional and went "above and beyond" what we expected. After all of the stories about people being taken advantage after storms hit an area, we were VERY pleased with the honesty and customer service Heartland provided. I would recommend them unconditionally if you want quality work done!
Description of Work: Our roof and some of our siding were totaled in the May 19, 2013 storm that hit Wichita. In addition to the roofing and siding, we had them repaint the entire exterior of our house.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Roofing,
Siding,
Exterior Painting,
Windows,
Gutters,
Radon Detection & Reduction,
Insulation
FAQ
Heartland Roof & Gutter HRG Inc. is currently rated 4.2 overall out of 5.
Monday: 8:00 AM - 5:00 AM
Tuesday: 8:00 AM - 5:00 AM
Wednesday: 8:00 AM - 5:00 AM
Thursday: 8:00 AM - 5:00 AM
Friday: 8:00 AM - 5:00 AM
Heartland Roof & Gutter HRG Inc. accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,PayPal,Visa