Terrible Kitchen Remodel Experience Schedule promises not kept. Tile workmanship so bad it had to be completely removed and redone. Stove not leveled to counter top height. Two-day installation took multiple trips and over a month to complete. No apologies, no offer of compensation for inconvenience and stress caused, but very eager to be paid in full. We do not recommend Granite Transformations.
Description of Work: Kitchen counter top and backsplash replacement
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
3.0
responsiveness
2.0
punctuality
1.0
$10,000
Karen B.
07/2019
5.0
marble & granite
+ -1 more
I've had a good relationship with them and they have been highly recommended here in Wichita.
Description of Work: Granite Counter top installation
Rating Category
Rating out of 5
Yes, I recommend this pro
Richard C.
01/2018
5.0
countertops, marble & granite, home remodeling
+ 1 more
Very smoothly. We were impressed with their professionalism and attention to detail.
Description of Work: replaced kitchen and bathrooms surfaces with granite.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Patricia R.
03/2017
5.0
countertops, marble & granite
+ 0 more
Great! Designer LeAnna came out and recommended a quartz top that went well with the rest of the bathroom, and chose perfect vanity doors and laminate to go with it. They were able to do the work the week we requested and the installers were professional, accurate and did a wonderful job. And cleaned up when they were done! This was an expensive project, but the quality of the materials, the finishing details, and the workmanship were worth it.
Description of Work: Old build-in bathroom sinks needed to be replaced, which required also replacing a 9 foot long countertop. We decided to go ahead and have the built-in vanity cabinets refaced also. It was challenging because the old (fake marble) countertop matched the soaking tub and shower surround, and we did not want to have to replace all that.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from GRANITE TRANSFORMATIONS-WICHITA
[Member Name Removed], We are so glad you are happy with the final results! Please let us know if we can help you on any future projects! The Team at Granite Transformations
Robert M.
12/2016
5.0
countertops, marble & granite
+ 0 more
Great template maker and installers.
Description of Work: New kitchen and bath countertops.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Rick W.
08/2016
5.0
countertops
+ -1 more
N/A - I have not used this company -= I don't know why this is in my account! :)
Description of Work: Did not use
Rating Category
Rating out of 5
Yes, I recommend this pro
Mark & Adele J.
04/2015
5.0
countertops, marble & granite
+ 0 more
Two workers came out and it took one day. The interaction with them was good. It was expensive. I am thinking about using him for the kitchen.
Description of Work: I used Granite Transformations for counter tops. They replaced my countertop with granite.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$7,000
Response from GRANITE TRANSFORMATIONS-WICHITA
Thank you for the review. We are glad you are happy with your project and look forward to working with you in the future!
Terry P.
02/2015
5.0
ceramic tile, countertops, home remodeling
+ 1 more
They were very professional, timely, gave us all of the information up front, and did great work. It was absolutely a positive experience.
Description of Work: They replaced our counters, island, backsplash, and sink.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from GRANITE TRANSFORMATIONS-WICHITA
(Member Name), thank you for your kind review. We are happy you enjoyed working with Granite Transformations of Wichita and are pleased with your new countertops. Please let us know if there is anything we can do for you in the future!
Ronald S.
01/2015
5.0
countertops
+ -1 more
Very happy with their product and service.
Description of Work: new countertops in kitchen , dining, and 3 bath rooms.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,000
Response from GRANITE TRANSFORMATIONS-WICHITA
[name removed] we are glad to hear you had a positive experience with us. Please let us know if you have any future projects we can help you with!
Betty L M.
01/2015
5.0
countertops
+ -1 more
Very professional people, from the original presentation of bid to the completion of the work. There was only one place on an upper piece of woodwork which was damaged during the installation. Work done as promised. It was a pleasant experience. I have recommended them to my friends.
Description of Work: Granite Transformations installed their product on all my kitchen counter surfaces.
Rating Category
Rating out of 5
value
4.0
Yes, I recommend this pro
$2,000
Don B.
01/2015
5.0
cabinet refacing
+ -1 more
we are very pleased with our new cabinet tops
Description of Work: new cabinet tops
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Neil C.
01/2015
5.0
countertops, marble & granite
+ 0 more
Very nice to work with and efficient
Description of Work: Granite counter tops in the kitchen
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,500
Pat R.
01/2015
5.0
countertops
+ -1 more
Excellent company, great service, wonderful product.
Description of Work: Kitchen counters
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from GRANITE TRANSFORMATIONS-WICHITA
[removed member name], thank you for the kind review. We are glad you are happy with the product and service. Please let us know if there is anything that we may do for you in the future!
Kelly M.
01/2015
5.0
countertops, marble & granite
+ 0 more
They did a great job! They honored their initial quote and their pricing was reasonable. They were able to schedule the installation about one week after the consultation. They then completed the installation in about three days. Clean-up was amazing! They even polished the countertops after and showed me how to as well. It looked like new construction when they left. My experience with them was fantastic!
Description of Work: They replaced all of the countertops in our kitchen with granite composite as well as our backsplash.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,000
Response from GRANITE TRANSFORMATIONS-WICHITA
[removed member name] we are so happy to hear you had such a great experience with our company. Please let us know if there are any projects we can help you with in the future!
Jim N.
01/2015
5.0
countertops, marble & granite
+ 0 more
They completed the job in about two weeks. They tried hard to make us happy. They were considerate about ensuring they were doing what we wanted to have done. Overall, we were happy with them.
Description of Work: They installed granite countertops in our kitchen and bar downstairs.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,000
Response from GRANITE TRANSFORMATIONS-WICHITA
(member name removed), we are so glad you are pleased with your countertops and our company. Please let us know if there is anything else we can do in the future.
Donald G.
01/2015
4.0
countertops, marble & granite
+ 0 more
We felt comfortable with their pricing and did not price out others. They completed the installation in one day and clean-up was great. Overall, my experience with them was good.
Description of Work: They installed granite countertops in our kitchen.
Rating Category
Rating out of 5
quality
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$3,500
Michael D.
01/2015
5.0
countertops, marble & granite
+ 0 more
On the day of the installation, there was a snow storm and they still came out for the job. They completed the work in about five or six hours and they cleaned up very well. Our experience with them was really terrific!
Description of Work: They installed granite on our kitchen countertops and a desk area.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from GRANITE TRANSFORMATIONS-WICHITA
[Member Name], we are so happy to hear you are pleased with our work and our product. Please let us know if there is anything we can help you with in the future!
shirlijeanne T.
01/2015
3.0
countertops, marble & granite
+ 0 more
The job took them longer than it had anticipated installing them. It was completed all in one day. However, they left some parts back at the shop and they had to go back and forth to finish the job. He promised me that I would not notice any seams. You can see all of the seams and even feel them. It is also not level and I can’t set items such as a pan or cutting board on it because it will wobble. I talked to the man who was running the job and he told me that it was just way it was. I was not happy with the work and nothing has been done about it.
Description of Work: They installed granite backsplash and countertops in the kitchen.
Rating Category
Rating out of 5
quality
2.0
value
3.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0
$12,000
Response from GRANITE TRANSFORMATIONS-WICHITA
[removed member name] we are so sorry you feel like you had a bad experience with us. I do not see any notes in our system for a call back to come out and look at the seams, but we would be more than happy to send our install manager out to take a look at them. Please contact us at the showroom to schedule a time. Thank you!
LYNN I.
01/2015
4.0
cabinet refacing, marble & granite
+ 0 more
We did have a small problem with the work in the bathroom. The sample they gave me was not what the cabinet was when they brought it. They corrected it and everything worked out fine. They cleaned up very well after they completed the job. My experience with them was fine and I would use them again.
Description of Work: They re-did the granite overlay kitchen cabinets and a bathroom.
Rating Category
Rating out of 5
quality
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Susan P.
01/2015
4.0
countertops, marble & granite
+ 0 more
The job was completed in about four days and cleanup was fine. They were professional and did a good job. Ultimately, I decided it was not what I wanted and I later had granite installed instead.
Description of Work: They installed a granite overlay on my kitchen countertops.
Rating Category
Rating out of 5
quality
4.0
value
2.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,000
Loren E T.
01/2015
5.0
ceramic tile, countertops, home remodeling
+ 1 more
They completed the job in one day. They cleaned up well and left no mess behind. They were fantastic! We are planning on hiring them again for our main floor bathroom as well.
Description of Work: They did the countertops and backsplash in our kitchen. In the upstairs bathroom they did the tile backsplash and three shower walls.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,300
Response from GRANITE TRANSFORMATIONS-WICHITA
(member name removed), we are so happy to hear you are pleased with your bathroom transformation! We would be happy to come out and transform your main floor bathroom as well, just give us a call at our showroom. Thank you!
Teresa S.
01/2015
4.0
countertops
+ -1 more
The job was completed in a day and they left no mess behind. Overall, my experience with them was okay.
Description of Work: They installed granite countertops in my kitchen.
Rating Category
Rating out of 5
quality
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Rodney H.
01/2015
5.0
countertops
+ -1 more
I was very pleased. They did everything they were supposed to in a timely fashion. They completed the job in about four days and clean-up was very good. My experience with them was great and I would recommend them to others.
Description of Work: They installed a full countertop in my kitchen and three bathroom countertops. I furnished the sinks and they furnished everything else.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from GRANITE TRANSFORMATIONS-WICHITA
[removed member name] thank you for the kind review, we are glad to hear you are happy with your transformation and would recommend us to others!
Aaron H.
01/2015
5.0
countertops, marble & granite
+ 0 more
The job took them about two days to complete. They were very professional. My experience with them went just wonderful.
Description of Work: They installed a composite granite countertop and tile backsplash in my kitchen.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$9,000
Response from GRANITE TRANSFORMATIONS-WICHITA
[Member Name], thank you so much for the positive review. We are glad to hear you are happy with your Kitchen Transformation! Please let us know if we can help you out on any other projects.
Cory B.
01/2015
3.0
countertops, marble & granite
+ 0 more
The counters turned out nice and they were able to fit them into an older Victorian style house. The carpenters who completed the installation were great! They completed the job in less than a day and they left no mess behind. After the job was finished, we found out that we had to set the sink ourselves. The salesman had said it would be a turn-key situation. When I contacted the office, they said I was told this before the job had started. I installed the sink myself. It has been about three years, and the sink now has three cracks in it. I would recommend others to upgrade the sink and not purchase the standard one. My experience with them went okay overall.
Description of Work: They came in and measured for the work. They cut granite-like material and installed it. We purchased a double set sink from them.
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Service Categories
Countertops and Backsplashes,
Marble and Granite,
Kitchen and Bath Remodeling,
Cabinet Refacing and Refinishing,
Ceramic Tile,
General Remodeling
FAQ
GRANITE TRANSFORMATIONS-WICHITA is currently rated 4.7 overall out of 5.
Sunday: Open All Day
Monday: Open All Day
Tuesday: Open All Day
Wednesday: Open All Day
Thursday: Open All Day
Friday: Open All Day
Saturday: Open All Day
GRANITE TRANSFORMATIONS-WICHITA accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
GRANITE TRANSFORMATIONS-WICHITA offers the following services: Granite & Glass Countertops, Glass Mosaics, Backsplash, Cabinet Refacing, New Sinks, New Faucets, Shower Walls, Bath tub Refacing,