GET A MOVE ON

If only I'd checked here before hiring them - our shipping involved losses and damages - eventually "agreed" a settlement but they still haven't paid the full amount after 13 months and they don't answer phone calls or Emails anymore !!??

As indicated above, they tried to delay resolving each problem, both of which they caused. We had to put a flower pot over the damaged area on the coffee table. Move crew was fine, their office / ownership leadership extremely disappointing. Very disappointing resolution and their lack of responsiveness left this action way too long.

We contacted Get a Move On in preparation for moving to a new home in the same city. We were scheduled to close on the house at the end of July and move at the beginning of August. Some issues came up when closing on the home, so we contacted them before the move date to determine what other dates might be available. We were VERY clear that we did not want to change the date at this time but that we were seeing what was available in case the original closing date fell through. When we contacted them later in the day we discovered they had cancelled our move and the next earliest date they had available was a week later. We were extremely upset and disappointed in the company. They did eventually get back to us and let us know they could get us 1 truck and 3 movers on our original day (instead of the 2 trucks and 4 movers) but that the job would take longer.

I had a job offer with a turn around of 2 weeks so I signed up for Angie's List to help cut the options when looking for a cross state moving company. I opted for Get a Move On and chose their packing and moving services. When drawing up the contract I was assured they would pack my belongings with care as if they were their own. I was also told my items would be the only ones on the truck. They arrived an hour late and during the packing process I was told they had another job in Austin. When explaining what I had been told they said the owner added the other job and was unwilling to honor what I had previously been told. This placed my items at the back of their non-water tight truck where rain water poured over about 60% of my boxes. (Ironically they had me move all fluid items to protect my items from possible damage.) So to recap so far, the company was paid double milage, did not honor their promise of only my items on the truck and placed them in a leaky truck. These however were not the only issues. When my wet boxes arrived with dirt from their truck they left stains on my carpet, completely fell apart, (by the way all packing boxes and material were brand new and purchased through GAMO) with items soaking wet - clothes and bedding/pillows that had to be washed and dried prior to sleeping after a 9 hour drive. In addition to the wet clothes, they were piled on top of my shoes which were thrown in the bottom of the box that not only got smashed, the water caused bleeding of colors all over each other. Multiple items from the bedroom were smashed, damaged and/or broken due to their packing. One item was a curtain rod with ribbons containing over 100 pair of earrings (mostly fish hook) that had been placed at an angle in a box on top of a braided burlap fabric hanger and a jute plant hanger. Not only were the earrings tangled in the box with necklaces thrown in, this was a water damaged box with a hole in the bottom. I still can't match all my earrings and am not sure how to tell what's lost /missing. After contacting GAMO and sharing pictures of some of the damage, I asked for a full or even partial refund. I was advised by the owner that they do not offer refunds and to file a claim. He had no response or reaction to the pictures which is unsettling to say the least. Luckily I purchased full replacement insurance however still do not have any type of resolution from them. The only positive thing I can say is about one of the packers/movers by the name of Dom. He was friendly and the items he packed were all done with care. Although most of the boxes he packed were wet, with wet items inside, nothing was broken. Based on the owner's nonchalant attitude and overall outcome to date, I would not recommend this company to anyone.

Get A Move On is trying to detract from the truth by discrediting me with disparaging, slanderous comments and falsifying the events of what took place. Mike Johnson, Allison Bruch and Eric Kimler, in three separate testimonies, accused me of accusing Jennifer Pitt of stealing my safe and jewelry. Jennifer has written a testimony that says I never accused her of stealing anything. Jennifer was out of the USA during my move. Jennifer also said I was not combative as Eric Kimler previously stated. If I had felt the need to be combative during the interview, I would have never hired GAMO. Jennifer also had her things in the house and she wasn't sure which things to have GAMO move. Jennifer will also attest that she was with me through the whole interview and GAMO was very aware of all the things that needed to be moved from the house and the garage. Even two Ceramic kilns were to be moved by GAMO, but I decided to move them myself. There was also a couch that they were supposed to move, but I decided to leave it. So, they actually moved less than what was talked about during the interview. Mike Johnson stated in his testimony that I had a large shed that I didn't tell them about during the interview and they moved everything. That is a lie. I took one of the movers with me to the barn. He and I grabbed one saddle, a bike and a few shovels and it all fit in the back of the ATV 3'x4' space and only took 10 mins. Mike Johnson also said I cussed at the movers over and over... That is also a lie. Mike Johnson was not present during the move. Most of the 6 movers were courteous and hard workers. Only one was not nice...he had dreadlocks and was throwing things around and talked back to me when I asked him to take the round glass table and put on the truck. Another mover, I won't say his name, but he told me along with all the movers listening Saturday that he had gone through a tough time and it was either go to prison for killing a man or start smoking. I thought that was an inappropriate comment and wondered why he felt the need to tell me. He was also the one that packed my jewelry box (he was not told to pack it) Two rings and diamond ear rings were taken from it. He also would not look me in the eye after I told GAMO that my safe was missing. I was NOT supposed to have three trucks or 6 movers. I called the night before the move and told GAMO that the basement flooded and I needed more packing material. They said that they would bring more packing material and an extra guy to help pack. I was very surprised that GAMO sent 6 movers from the 4 talked about during the interview. GAMO was only going to have one truck until we talked about my fragile plaster molds, only then did they say they would add a second truck just for the molds and only stack them 2 high on a soft padding and charge me an extra $500.00 for the molds which brought the total amount for the move to $2,580. I found my molds stacked 5 boxes high in the storage unit and many of them had fallen over. The movers were using small trucks and taking a load then coming back. I had to stay at the house to supervise the loading. The movers never asked me to go with them since they knew I had to stay at the house. Eric Kimler keeps saying that I refused on many occasions to accompany them to storage...that is another lie. He also said that they only packed on Saturday...another lie. They loaded my things on the truck in the rain. I found my wardrobe boxes in storage saturated to the point they just fell apart. My clothes were soaked and ruined. GAMO left early Saturday because of the rain. Eric Kimler also states delivery was "tricky" that they had three full (small) trucks (their idea) and three different locations (one was their idea). The house is out in the country and I found a close storage unit straight down the road in Augusta. When GAMO on arrived at the house Saturday, the first thing they said was that I should have climate control storage (their idea) for my leather and wood furniture. They recommended one at Oliver and 21st a long way away from the house. GAMO was also suppose to take a piano and only a piano to my parents house in Viola. They took a nice two piece wood bench and upper storage shelf, didn't wrap it and left it on it's end on the cement patio at my parents in the rain. It is now all nicked up, paint missing and ruined. When I got to the climate control storage, I found many boxes up-side-down and looked as though they were just tossed in a mess and they were NOT supposed to be in climate control. I also found my Sleep Number mattress loose on the cement floor all dirty and not wrapped. GAMO put things in climate control that should have been in regular storage. And nice wood and leather furniture that was supposed to be (by their recommendation) in regular storage. One of the nice leather chairs was placed high over my head on a metal shelving unit and not even sitting square on the frame. I have 146 pictures that show how GAMO delivered my items to storage. The pictures show the missing items and all the broken and damaged items. GAMO held my things on the last truck until I paid them. When I went to pick up my keys from GAMO and question the bill of $8,907.62 instead of $2580.00, Eric Kimler kept saying over and over that it was a fair price for the work. He also said they were not responsible for any lost or stolen property. He never asked for my email to send a claim form either. He said, "We are done!". It took me a month and half to go through my four storage units and move everything to their appropriate temp storage, to document the damage and look for my jewelry box that was NOT supposed to be packed by GAMO. I then called Eric Kimler to tell him I found my jewelry missing and I would be filing a report with the US Attorney General. Eric Kimler hung up on me.

They were honest, kept to their price and did a good job.

They were great . We gave them pizza after they arrived at our new house and were very grateful and nice to talk to. The only thing I would change is a uniform shirt

I have used them about 4 times. I never get the same person twice so sometimes they are good and sometimes not so good. If I am making a small move, it probably is okay but if I am making a big move, it is like flipping a coin wondering if I am going to get some good guys or bad guys. It was a big hurry and once they got it done they did not care. They are not a reliable service but if I get good guys then I am lucky. When they moved the washer and dryer, they split it across the floor and moved it into the garage and split is across that floor. I was not happy; they did the same thing with my stove. Three months before that, they packed a bunch of stuff for me and moved it into a storage so that I could get my floors done and they did a wonderful job with that. So it kind of depends on who I get. They charge $130 for an hour. If it is a big move, it is worth but if it is work like dragging my stuff across the floor then it is not. I would not recommend them to others because I do not know if they will do a good job or not.

They called ahead of time to let me know they would be able to start the move ahead of time, The workmen were very cooperative with our wishes, and didn't waste any time. My only complaint is the final price was quite a bit more than the estimate.

They made an unbearable move a lot easier than I thought it would be.

Overall, they did great!

the company was very acomadating over the phone, and were on time and did a good job of moving. i was just very upset that they seemed to be trying to charge me for the extra hour.

good service...showed up on time with 3 men...completed job with only one small issue...would recommend them and hire them again.

I called them because i needed help moving due to the fact i easily hurt my back when lifting furniture. They were very friendly on the phone providing details and pricing for the service. When the day arrived for the move, they were suppose to be at my place at 8:00 however they didn't make it there until 8:30. The two guys that showed up to move me were very friendly and went right to work with my direction. Overall they provided amazing service and worked very hard for me. My furniture had no damage from the move. I would highly recommend this company. Even though they were not on time the exceptional friendly service made it all worth it.

generally friendly and hard workers; A couple of dings in the wall in the stairway. The moved a home weight machine, among other heavy objects. I did not get around to reassembling the machine until a year later, when I discovered that the individual weights were missing. they mus have been left on the truck. Company did not respond to my calls.

Went very well. They showed up within fifteen minutes of appointed time and were very respectful of my stuff. Took good professional care of furniture. Had the right equipment and enough people to do the job.

They did a good job. We did have a few scratches.

They did everything on time and were good at communicating. I'm satisfied with their service and will use them again.

They were quick, on time, very pleasant. I would use them again.

Overall, moving just isn't a fun experience. All in all, this was ok. George the driver was great and wonderful to deal with, as were the mover guys on the Wichita end. At the very beginning, we had Amanda come by to give us an estimate. She was pleasant and professional. On moving day, the moving truck arrived -- a 53' semi that I worried might be a problem on the delivery end, knowing the crowded surroundings there. We were assured by the dispatcher everything would be fine. The loading process was a relative breeze, although it took way longer than anticipated. When the truck arrived in Seattle, we dealt with some headaches that we had earlier anticipated -- blocking other residents' access to their autos along the alley access. The guys contracted on the Seattle side to unload obviously knew they were working on the clock -- two slower guys I've never seen. Again, much slower unpacking than anticipated. We had other items to take to a storage unit -- and that took at least four more hours, with my wife and sister-in-law helping them unload (the gates at the storage locked at 9 p.m., hence the hurry). Thankfully, our price was guaranteed at the quote stage. But, nothing broken and it's done. Again, George was great and the early on process was fine. And I believe the price was cheaper than quoted by other moving companies. I think much of what he faced was out of their control. We used them a few times in Wichita and, if we still lived there, we'd use them again.

This was a disappointing experience. The day of the scheduled packing they hadn't shown up by 10:00 am (for a 9:00 start) so I called. The receptionist informed me the packing was scheduled for the next day - my contract said 5/12. They agreed to send a team "right out." That turned out to be 1:00. Because of the lateness of the start, I ended up packing 3 rooms myself. This also meant I couldn't supervise what was going on in other parts of the house. One of the young men had absolutely no idea what he was doing. Only one member of the team actually labeled boxes so we had some idea where they went. There was some breakage but was partly my fault because I didn't supervise. The owners never followed up to see if we were satisfied with the move. Had they done that, I would have had a better feeling about the company. This experience was so much different from our other Angie's List companies. I debated about even submitting a report but I felt I should because I don't feel comfortable relying on Angie's List in the future.

We did use them to do our long distance move. Almost everything went very well. They have long distance teams and local teams. They had the local team come in and help pack some of our things. All of the things that the local team packed were not packed well. We were not really satisfied with the unloading on this end because the team that packed did not come with them. Another local team unloaded it for us. They did storage for us for several months before we left, and they were very good. They bundled it all together with our long distance move, they picked it up and they packed it away and asked us to call them when we were ready. They loaded that at first and then came and got our household goods. They really did an excellent job. They were certainly competitive on the price. I would use them again in the future.

I rented a moving truck for our cross country move, but dreaded the thought of packing it ourselves. I had never used a company to help do the moving before and found Get A Move On on Angie's List. I am so glad I did. Our move wouldn't have been possible without the help of the two wonderful moving men, Dan and Domonique! They worked professionally and efficiently to move all our belongings and packed them like a jigsaw puzzle into the truck. I especially appreciated how they moved my many crates of books out of the basement. Because of their work, we were able to get on the road that same day and get a head start on our cross-country move. They were expert packers and I couldn't believe that not a single piece of glass was broken after a rather bumpy trek. I would definitely recommend Get A Move On to anyone considering packing a moving truck. It not only saved our backs, but our sanity.

When I called, they quoted me a flat rate of $60 plus $90/hr going from a 2 br apartment to a house in town. They said it should only take 3 hours. So I was thinking I was going to pay about $330, or so.The movers were on time; although, I didn't expect there to be only 2 guys. The lead, was quite the talker, which I didn't really like because it was eating up my time. I had not seen any issues with the way they moved my things, they were very careful. My apartment was all moved out in about 3.5 hrs. They took about the same amount of time to move my stuff into my house. No dings or dents on the walls. I ended up paying $600. So the inaccurate estimate, and too much talking would contribute to the cons for the overall B that I rate them. Other than that, I would use them again and recommend to anyone. And hiring movers is so worth the money when its 100 degrees outside.

Friendy guys, tried to be helpful. Hard workers. Made me tired watching. Put a gouge or two in a stairway wall. .