Chem Dry of Wichita

Joseph did a great job on my carpets. I'm actually planning to remove some additional furniture and have my stairs cleaned as well.

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They were fast, professional, and thorough. They were in and out in under an hour and a half, the carpet was cleaned. I'd use them again.

Tech was prompt and called ahead of time and was very nice. I had purchased 1 gallon of treatment product for $65 and for two 4x4 areas it was $100.00, so I thought that was kind of high but I'm not sure. I probably would not use the dry method again as I like the yucky stuff to be extracted.

Person prior had cats and there were many urine stains (blacklight) and odor. Female spoke with discussed PURT. She sent someone and they arrived same day within an hour. Fabulous! Sprayed, cleaned and it dried in a few hours. Went downstairs and the urine smell was intense. Called them and they rescheduled for Friday. Thought they were recleaning and they did not but rather mixed something with water and sprayed heavily on carpet in bedroom and basement. He forgot the upstairs living area. Several days later it still smells. Called and left message. They returned call stating that they did not do the PURT but only disinfected and sanitized. She agreed that there was a misunderstanding and if I would like the PURT they would return but it would cost me an additional $70. I just spent $250 to have it cleaned--to be rid of the smell. Clearly did not get that. They were not willing to do anything further. Will not use nor will I refer. Requested a refund and have not heard back.

Scheduled 830-9. At 930 I called to learn they were missing an employee. They moved us to later in the day and advised someone would call when they were on their way. No call. Showed up at the farthest end of the new window. The cleaning part seemed to go by pretty quick and the guy that did the cleaning was very polite and courteous, well groomed and dressed presentably. When he was finished we were advised to wait 2-3 hours for drying and then vacuum again. I had understood that the ChemDry process would be dry in an hour. We waited the advised time, however much of the carpet was still wet and damp. We set fans to run in the bedrooms and ended up leaving them on all night as they were still very damp late in the evening. Needless to say it had been a very long day and resulted in everyone sleeping in the living room as it was so late and we were exhausted from the early rise to finish prep, as well as the prep we had done the days prior, to finish moving the beds back where they belonged. As far as the actual cleanliness of the carpet....living room and hall are dark brown so we didn't notice so much of color change, but it is back to being a soft, comfy, fluffy shagish carpet once again. The bedrooms are much lighter in color so they look very much better, however, I was not impressed with the fact that the edges of the rooms are still not clean and some of the paint was scrapped off the base board in one of the bedrooms. All-n-all...the carpets that looked the worst before look better, if you don't look at the edges, and I guess that was my goal. Not sure what to do about the edges except get down there and clean it up myself. And no, I did not call the office to discuss the dirty edges as the cleaner was the round kind that spins around so I figure its just how it is.

Chris arrived promptly as scheduled and was very courteous and professional. The stains are gone and the carpet looks amazing. I would recommend ChemDry and will use them again as needed.

The technician arrived on time and did a great job. Carpet was mostly dry within a couple of hours. Would definitely use again.

After scheduling carpet cleaning online and taking advantage of an online special, the technician came and measured the areas I wanted to have cleaned. Although the online service that I had requested were for entire rooms, I noted that some areas would not need to be cleaned. After measuring the areas, the technician presented me with an estimate that was DOUBLE the original online estimate. I was shocked that although the entire rooms were not going to be cleaned, the price was going to be twice what I had expected.

They do a very thorough job. The workers are quite professional in every way.

The Angie's Special was $159 for five rooms or 700 sq. ft. I did not want large furniture moved. It only came to 476 sq. ft. for living room, dining room, 3 offices, 2 bedrooms, one hall. Basic Service paid for. Stain Fighter Service cost $104.72 I was totally satisfied.

As previously stated, I had the associate go back over the soiled spot going into the kitchen. And it did help. But we have put a small throw rug over it because it continues to get a lot of wear. While the carpet was not as clean as I would have liked, it was certainly better than when we first started moving items in. As stated in another review, others have been disappointed in the cleaning. But considering how dirty carpets can get, particularly light colored, and the time saved by not having to wait for all that water to dry from the carpet, I believe it is a reasonable compromise. If I had a family and/or really dirty carpets, I would use a different technique such as the big commercial steam cleaners.

Excellent. Associate was very kind and respectful, performed an assessment of the house, took measurements and noted any pet stains. Then I was presented with my options and the price depending on what was chosen. Associate performed work above and beyond what I believed was expected for the duty. He worked very hard, didn't take a break, even moved a few pieces of furniture that I asked be cleaned under. I'm very happy with the quality of work, the cleaning methods used, and would suggest this company to friends and family for future usage. With the exception of one very stubborn stain, all of the stains lifted after a few days and our pets have given disregard to the areas in question.

They were very responsive to scheduling and the tech was on time (no 4 hour window). He worked very hard, moved furniture and did a very professional job. All the other reviews were spot on, class operation all the way. I'll use them again.

I was very satisfied with their service. They were affordable and they did a good job.

They were very friendly and helpful. They were very thorough. The pricing is fair.

I was not very satisfy. I think they did not get the carpet as clean as I expected.

I live in Garden City,I called chem dry, and got a price, for 2 town homes in Wichita.We set a appointment up for the following weekend.The guy came out and measured all the area before he started, it was alittle bit more money then we had talked about over the phone, then he said it would be more money because I had pet stains in one of the houses,So i gave the go ahead to do the job.Itwould have been nice to know about the extra cost before hand but they did ,a good job . The pet stains took about 48 hours to dry wich he said they would. I should of probably had a written estimate before I schudule the wook , but you cant think of everything

They gave us an estimate first and stuck to it. The only problem I had was a tile broke when they were loading the truck so I had to wait an extra week, but that couldn't be helped. Other than that, it was great.

I was very impressed with the technician that came out to clean the carpet. He was on time, professional, and even stayed later to clean more than I had originally requested when I made called in the appointment. I was in a time crunch so I had to use ChemDry to clean the carpets before moving in. However, if I had to do it again I would probably go with a traditional steam cleaning. I've had steam cleanings in the past and it seemed like they got the carpet cleaner.

I have 4 dogs so you know there are going to be "Spots". Well, because of the bad weather I had more "spots" than carpet. I didn't think they could salvage much but I asked them to do the best they could and try to do something about the smell. They arrived on time, were super polite, and got right to work. OMG!!!! The carpet looks better now than when it I first bought the house! And there was a slight chemical smell because they had treat the carpet a little more in a couple of spots, but it's been 12 hours and that smell is gone, too. And they even apologized because they couldn't get two stains completely out,but now they are very faint stains instead of OMG stains. I thought I'd have to cut that carpet out before they worked on them! Overall, I am so happy with the carpet and experience that I just want to shout it from the rooftops. If you need your carpet cleaned call them. From beginning to end they are nice, professional, and hard-working. I highly recommend them.

Excellent. Friendly, responsive service from the moment I picked up the phone. They called twice to confirm the time they would arrive. The technicians were professional and polite. A few days after the service, a representative called to make sure I was happy.

They were great and they were prompt. They had to come back to treat a kitty urine issue, and at no charge to use which was nice.

They had very personal service and the owners were very involved. I had a scheduled time and the tech called and said he was going to be able to come earlier than my appointment. The kept us posted the whole time. They were very good about following up with us. I would highly recommend them.

They were great! Very professional and I found the price to be comparable to somewhere else. The carpet was dry about 30 minutes after they left. The stains and odors were out.