AMERICAN MOVERS

Second time we have used because friend recommended them. Anthony and Javen were good and professional and so careful that they didn’t risk damage to the table in an elevator that was slightly too small so instead they carries it down three flights of stairs!

Great! Three guys, big truck. Took everything, dropped off at new place. They even put my bed together!

Efficiently. Without any bumps to walls or furniture. Friendly movers: Chris and Ace. Great experience!

Significantly under estmated the amount of time needed for the move and ended nearly doubling the price. Day of the move, they called to increase number of movers to 5 and added a truck. 4 of the 5 movers were very professional and conscientious, however, one was not. Ended up with substantial damage to several pieces of furniture, wall light fixture and door in the house. Boxes were not placed in correct rooms and due to the length of time of the move, large number of boxes just got left in garage. The owner was very apologetic and suprised at the damage saying it was very unusual. He tried to be fair with us and sent the damaged furniture and door out for repair at no cost to us.

Extremely well. The moving team was on time, very professional and just kept loading/unloading until the work was done. Definitely would hire them again.

Great did everything I needed done.

There was a challenge getting it started up the stairs but they worked on it until they got it. They also worked with me to work me in in just a couple days.

The two workers were prompt, courteous, and experienced in their task. They accomplished the job in about 40 minutes and were on their way.

We did not use American Movers, only got a quote from them. We did use Mighty Movers.

We relocated to Texas on 8/16. Called American Movers at the last minute to load the truck only. Jon gave a fair price - initially thought a little pricey, but we did call at the last minute, so we figured there was a little upcharge. Still very reasonable. We spoke to him and discussed what items we needed to obtain. Purchased three rolls of furniture wrap and 11 blankets for furniture. The truck was loaded, when unloaded at destination, the boxes were not secured, only 1 bookcase was wrapped and three furniture pads not used. The following issues were noted: 1. Boxes packed poorly 2. Gas from lawnmower on one of the mattresses 3. Antique armoire door cracked and off 4. Entertainment center scratched and wedged under other wood furniture 5. Dining table and two chairs with scratches 6. Metal racks on top of desk My husband was at the house solo as I had already gone ahead. Two pieces of furniture he stated absolutely had to be wrapped - the antique armoire and the entertainment center. Neither were wrapped. Movers stated they used all the pads, so my husband pulled out sleeping bags for them. Later in the garage, found 6 unused furniture pads and pointed this out. After this, only 2 more were used. During unloading, took multiple photos and sent to Jon, the owner. Asked him to speak with my husband. Jon initially stated the work was not insured since his company did not cover the entire move. No where on the website is this mentioned. We signed no paperwork with his employees. Jon finally stated his men "did not have the proper equipment, so they did not know how to load the truck." This is ironic since we purchased everything he requested us to buy. After repeated conversations, Jon finally offered $135, then $200 in a refund. We rejected this, considering we have had to spend the following: 1. $788.05 for a new mattress, delivery and mattress pad (ruined in the move) 2. $95.16 in repairs to scratches on table, chairs and armoire 3. $627.00 for uhaul rental to bring other items that would have fit on the truck if proper packing and tie down would have been used. Eventually, we filed a complaint with the BBB which we are waiting a resolution for. Jon did seem like he wanted to help at first, but his story changed after the second phone call.

Juan and Kyle arrived earlier than scheduled and got right to work loading the truck. I left to go to closing and once they were done loading, they met me at my new place. They were quick to unload but very careful with my belongings.

Excellent service provided. The two guys were great don't remember there names but ask them who provided my service ask for them and you will not go wrong. Thanks to those guys!!!!???

Communication was OK - However they were not available on the date I requested. So I end up hiring someone else.

The packing took longer than expected. More trips across town than expected. All the boxed items were in good order once unpacked, the problem was the labeling was too general. The boxes were labeled by room and if you needed something specific you had to open up all the boxes to find it. Still have unopened boxes. I think if you pack everything and they ship it, they do a good job. The people that came were very friendly, so that's a good thing.

It went fine. They were good but there was some issues with their labor process. They took care of all my furniture and everything. I actually does a recommendation for American Movers. I was fine.

Great moving experience!!! I highly recommend American Movers to anyone looking for a moving company. I was very impressed with the great team work, great attitudes and eagerness to ensure my satisfaction with the move.

The owner was very responsive and professional and was part of the job the first time, which went very well. However, the second time he was not part of the job and I had an issue with 1 of the 3 movers disappearing for periods of time and moving much more slowly than the other 2 movers. Considering I was paying by the hour, I found this frustrating, but the cost was the estimated amount so I got over it. The third time it got even worse and the cost ended up much higher than I expected. More than once I had to say something the person lagging behind (the same person as on the 2nd trip) about his slowness, which I found unnerving. All three times they did do an excellent job of treating the furniture well and avoiding breaks and scratches, which is why I'm still giving them high marks on Quality. They were also on time or early for each appointment. I marked that I would use them in the future should I have the need (which is very unlikely since I no longer have ties to the Wichita area); however, I would have a heart to heart with the owner before I used them again because of the issues listed above.

They called to let us know they were running late so we didn't mind that they were 30 minutes behind schedule. The move went very well with only a few minor mishaps that you would expect with any move. We had one bottle broken, one piece of our elliptical machine was damaged, and some minor wall damage. All in all, we were very happy with the professional, friendly, smooth service that was provided. We would highly recommend American Movers.

They move our entire house from Wichita to Kansas City. The movers arrived on time and moved our items quickly. There were a few large items that were damaged such as our headboard and other bedroom items however we would still use them again as they did good work.

Jon came out soon after our request for an estimate. He explained all costs and was very professional. Our 3 movers showed up at the correct time and were courteous. They all worked hard and were very accommodating, if something did not fit where I first choose a spot for it they were quick to move it to another place without complaint. It took 8 hours and 2 trips to move our home and I would recommend these men and their company to my friends.

They were very polite and helpfull in answering all my questions I will call them again before making a final decision which will probably be American Movers. I was only seekinf information about them.

It went great! Jon had 5 crew come to pack our belongings. They were very careful with our old heavy oak furniture. Even took apart 2 tables and then reassembled them at our new home. The guys kept in contact with us during the move ( a 2 day drive). so they could arrive at our new home approximately when we did. We were super impressed with the whole team and would suggest them to anyone wanting a good moving experience. All of the guys had very positive attitudes and demonstrated excellent teamwork.

American Movers was very flexible with our moving schedule and was willing to work with my timeline. Closings on old and new houses were a day apart and had a day in between before we could move in to new house. They were willing to help load from old house and move onto a rental truck to store overnight until moving in to new house. They also met at storage unit to load and take to new house when requested at last minute. The movers were very efficient and well worth the money. They were careful when packing onto truck, but could have been a little more careful when moving in/out of house, but nothing horrible. Rates were reasonable, but document the time they arrive and the time they finish. They also did not tell me what their travel rate was to get on site before moving began. Overall, they did a good job and would hire them again.

American Movers are the best moving company I have ever used. The owner and mover, John, was extremely professional, efficient, and an absolute blessing to have help me move my things. He went above and beyond to get my furniture moved and I seriously encourage you all to use them. A ++, and a very very fair price.

The move went very well. I am very familiar with movers as I use them frequently. These are top notch.