Dishonest. No integrity. Did not prep subfloor at all before installation. They assured us the subfloor prep was not necessary after I brought it to their attention halfway through the job. Now the floor is cracking everywhere. It has been 6 months and they have not fixed it. Only 1000sqft were installed, but they tried to charge us for that plus the square footage of the excess material that was not used as well, claiming that was standard procedure in contracting. It is not. Then it was a 'box touching fee' instead, even though we paid 2 separate fees for pickup and return of materials. Watch your invoices with these folks. Employ at your own risk.
Description of Work: Install of vinyl plank flooring.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$4,400
Amy L.
02/2013
2.0
ceramic tile, flooring contractor
 + 0 more
Over a month of work and missed appointments it was not good experience. added charges to my bill.....I still have issues. Was a fan, not so much now.
Description of Work: Ceiling knockdown and laminate flooring install upstairs only.
Rating Category
Rating out of 5
quality
2.0
value
2.0
professionalism
2.0
responsiveness
1.0
punctuality
1.0
$4,700
Mary L.
04/2012
5.0
marble & granite, ceramic tile
 + 0 more
Patrick and his team were great. They scheduled the work immediately and completed it quickly. There were no headaches or surprises due to their level of expertise. They were also very professional. My house was cleaner after they left than when they started. They were able to advise us on sealing the tile (which we chose to do on our own) and other questions we had regarding the job. We're pleased with the work they did and feel we paid a very reasonable amount for it. Their estimate was clearly outlined and accurate. We plan on using them in the future for tiling and possible painting projects. They were referred to us through a colleague.
Description of Work: Laid travertine tile in two bathrooms (approx 130 sq ft total) using offset pattern. Prepared area by removing fixtures, moldings, carpet & tile. Cost of tile & sealing of tile was not included.
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Service Categories
Flooring Sales and Installation,
Ceramic Tile,
Marble and Granite
FAQ
Alvarez Floorcovering is currently rated 2.7 overall out of 5.
No, Alvarez Floorcovering does not offer free project estimates.
No, Alvarez Floorcovering does not offer eco-friendly accreditations.
No, Alvarez Floorcovering does not offer a senior discount.
No, Alvarez Floorcovering does not offer emergency services.
No, Alvarez Floorcovering does not offer warranties.