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The Appliance Shop

Appliance Repair

About us

Major appliance repair and parts. Dryer vent cleaning, installs and disposal service

Business highlights

16 years of trusted experience

Services we offer

garbage disposals, dryer vent cleaning, dryers, washers, refrigerators, dishwashers and trash compactors


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Reviews

4.716 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
75%
4
13%
3
6%
2
0%
1
6%


Rating CategoryRating out of 5
quality
4.7
value
4.4
professionalism
4.8
responsiveness
4.8
punctuality
4.8
Showing 1-16 of 16 reviews

Mike Z.
04/2018
5.0
appliance repair
  + -1 more
Got an appointment for 3 days after I received my newly purchased garbage disposal. Service was prompt, professional, friendly, and fast. Only took about 30-40 minutes to get the old disposal removed (which was on really tight); install the new one and make sure everything worked well with no leaks. And didn't mind a little friendly chatter while he worked. Good price for the installation - 2/3 of the cost was for the service call. Highly recommend.
Description of Work: Remove old garbage disposal and install new one.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$104

rebecca W.
12/2017
5.0
appliance repair
  + -1 more
They were very professional, timely and worked with our crazy schedules. The cost was reasonable and the service man was awesome. He had answers to my questions and was on time, clean, and friendly.
Description of Work: Needed my dryer fixed

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Larry M.
10/2017
3.0
appliance repair
  + -1 more
took 2 follow-up calls for status of parts. Took 2 weeks longer than what repairman originally told us
Description of Work: fix ice maker

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
2.0
punctuality
3.0

Yes, I recommend this pro

Ryan K.
08/2017
5.0
appliance repair
  + -1 more
Fast and less expensive than new one.
Description of Work: Refrigerator repair

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$240

Steven N.
07/2017
4.0
appliance repair
  + -1 more
Need additional replacement parts.
Description of Work: Large appliance

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$325

Brenda H.
02/2017
5.0
appliance repair
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Brenda H.
01/2017
5.0
appliance repair
  + -1 more
as well as possible! thanks!
Description of Work: Got the stove/oven (range?) fixed asap at a fair price.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Dave H.
12/2015
1.0
appliance repair
  + -1 more
unknown
Description of Work: Nothing i had an appointment 8 to 12 had told them I would be available 9-1 I finally called at 11 since I had no contact from them they cehcked with tech and said it would be close to 1 before he could get to my home. Obviously he couldn't show up and get it fixed before I had to leave at 1. Wasted 1/2 a day of vacation on them. They explained to me how busy they were i thought it was odd to make an appointment and them say how busy they were. Hopefully they won't waste your time.
Rating CategoryRating out of 5

Laurie K.
11/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: Fixed my washing machine

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

HARRY C.
10/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: INSTALLED A MICROWAVE WHICH WAS TOO LARGE & NEEDED RE-FIT. THEY DID A FINE JOB.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Doug P.
06/2015
5.0
appliance repair
  + -1 more
as I called The Appliance Shop last Friday, and the receptionist took my information and arranged for a service call on Monday. She indicated that they would give us a phone call on Monday before the technician arrived and give us enough time to be sure to be present when he arrived. On Monday I called back and asked if they could come as early as possible, given that we had some activities that would take us away from the house during the day. She arranged with the technician to make us his second stop for the day, so he was here by 9:30 a.m. When he arrived he dismantled the dryer and carefully checked all of the switches to make sure they were functional and not responsible for the problem. The last step was to check the power source, and he determined that the 220 receptacle was faulty and the reason for the problem. The dryer was fine, the power source unreliable. I indicated I would change out the receptacle on my own. The bill for the analysis was $53.26, a very reasonable price for exactly the information I needed. I changed out the receptacle and the dryer is back in business. Jeremy was professional and very capable. I was completely impressed with the punctuality and performance of the technician and the company. I'd definitely use them again based on this experience.
Description of Work: Did a thorough analysis of a GE electric dryer that wouldn't start, if it started, would stop mid-cycle.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$53.26

Donna P.
10/2014
5.0
appliance repair
  + -1 more
unknown
Description of Work: Replaced a burnt out part on the refrigerator.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$161

John S.
07/2014
4.0
appliance repair
  + -1 more
unknown
Description of Work: We were having problems with our Samsung dishwasher. We called The Appliance Shop after having a bad experience with another service company who refused to finish the job. The serviceman from The Appliance Shop came out and looked at the problem, and gave us an estimate to fix it. However, He advised that due to the make of the dishwasher and the price of replacing the part, and the likelihood that it still would not work, we would be better off buying a new dishwasher. He recommended Whirlpool, but did not attempt to sell us one from his shop. There was no charge for the service call and advice.

Rating CategoryRating out of 5
quality
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

HARRY C.
03/2013
5.0
appliance repair
  + -1 more
THEY WERE ABLE TO COME OUT THE 17 MILES 2 DAYS AFTER WE CALLED. THEY CAME OUT and FOUND A BOLT THAT HAD COME LOOSE and CAUSED THE BELT FALL OFF. REATTACHED ALL ABOVE and IT WORKS FINE NOW. THE DISH WASHER HAD SPRUNG A LEAK IN THE 2 DAYS SINCE WE HAD CALLED. I WAS NOT HOME, BUT MY WIFE STATES SHE ASKED IF HE COULD LOOK AT IT TOO WHILE HE WAS HERE, BUT HE SEEMED IN A HURRY TO GET TO THE NEXT JOB and DID NOT. GUESS WE WILL HAVE TO PAY ANOTHER TRIP CHARGE TO HAVE THEM COME OUT TO FIX IT. PROBABLY OUR FAULT FOR ASSUMING THEY WOULD LOOK AT IT WHILE HERE FOR THE WASHER and WE SHOULD HAVE CALLED BEFORE THEY CAME OUT TO SCHEDULE IT AHEAD OF TIME. OTHERWISE, VERY SATISFIED WITH THE SERVICE.
Description of Work: WASHER WOULDN'T SPIN WATER OUT.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Roger H.
03/2013
5.0
appliance repair
  + -1 more
Set the appointment early in the week. Was told he'd call a bit before coming over in the afternoon. Had a last-second hold-up at work, so I called them to let them know I'd be delayed - they thanked me, and said they'd make adjustments. Once I arrived home at the and quot;newand quot; time I had told them, I waited ten minutes - and Pete called. He was over minutes later. I explained what and quot;testsand quot; I had run. He began his own tests - and had it figured out: It wasn't the washer, but the draining system. Quick, friendly, efficient, punctual...I can't find a thing to complain about! I'm certainly not hoping for any of my appliances to have problems, but I now know who I'll call if I do have problems!
Description of Work: Had a leaky clothes washer. Pete came out and quickly diagnosed the problem - which ended up not being the washer itself. Suggested a remedy, and was on his way.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Tammy W.
07/2012
5.0
appliance repair
  + -1 more
They do excellent fricken work. They back up everything they do. They do it right the first time. They do excellent work. They come all the out here and I am 27 miles west and 3 miles south. If they were a piece of sh*t, I would tell you. They guarantee their work and if anything goes wrong, even if it is not their fault they will replace it at no cost. I would put my reputation on it. I trust them enough to have one of my antiques on display in their store window. The price was boner smoken. I won't use anyone else. They are swamped all the time anyways, but if I can send more business there way, I will.
Description of Work: The Appliance Shop came all the way out here to fix my dishwasher put new seals in it and only charged me $83. I called them and they told me how to fix my refrigerator over the phone and it works just fine now.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$83

    Contact information

    5646 SW 29th St, Topeka, KS 66614


    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    8:00 AM - 12:00 PM

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Appliance Repair

    FAQ

    The Appliance Shop is currently rated 4.7 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Saturday: 8:00 AM - 12:00 PM

    The Appliance Shop accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
    No, The Appliance Shop does not offer free project estimates.
    No, The Appliance Shop does not offer eco-friendly accreditations.
    No, The Appliance Shop does not offer a senior discount.
    No, The Appliance Shop does not offer emergency services.
    No, The Appliance Shop does not offer warranties.
    The Appliance Shop offers the following services: garbage disposals, dryer vent cleaning, dryers, washers, refrigerators, dishwashers and trash compactors

    Contact information

    5646 SW 29th St, Topeka, KS 66614


    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    8:00 AM - 12:00 PM