Reviews
5.01 Reviews
Showing 1-1 of 1 reviews
Elizabeth P.
01/2014
computer repair
+ -1 moreSteve took the time to listen to her concerns, show her what he was doing to the Notebook system when changes were made, and explained to her why he was making the changes. That was the really great Customer Service that he provided. He listened to her concerns and then explained to her what was causing the problems that she was experiencing. Then he gave her special access to a website so that he could help her remotely with an issue she was having with a flash drive. And for all this, he charged her no additional $ for his time. I rate Steve with an A+ for excellent customer service.
Description of Work: Helping a friend obtain service, assistance and repair of her Apple Notebook, we took the Notebook to TBS Electronics, an authorized Apple Service Provider in October. Cost of repair was $60. We left the Notebook and it was repaired in 1 day. Then in January, my friend was having additional problems receiving and sending emails, plus using the keys on her Notebook. Steve took time to speak with my friend, review her issues, fix the problem and show her the changes that he was making to her system.
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Yes, I recommend this pro
$60
Contact information
5225 SW Topeka Boulevard, Topeka, KS 66609
http://tbselectronicsinc.com/Licensing
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Service Categories
Computer Repair
FAQ
TBS Electronics, Inc is currently rated 5 overall out of 5.
No, TBS Electronics, Inc does not offer free project estimates.
No, TBS Electronics, Inc does not offer eco-friendly accreditations.
No, TBS Electronics, Inc does not offer a senior discount.
No, TBS Electronics, Inc does not offer emergency services.
No, TBS Electronics, Inc does not offer warranties.
Contact information
5225 SW Topeka Boulevard, Topeka, KS 66609
http://tbselectronicsinc.com/