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Pruitt Appliance Service Inc

Appliance Repair, Plumbing, Heating and Air Conditioning

About us

Appliances - Major - Parts & Supplies, Appliances - Major - Service & Repair, Washing Machines & Dryers - Service & Repair, Heating Equipment & Systems Cleaning & Repair, Refrigerators & Freezers - Service & Repair

Services we offer

Large appliances of in-home & in-shop repair& parts.

Amenities

Senior Discount

5%



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.634 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
85%
4
0%
3
9%
2
0%
1
6%


Rating CategoryRating out of 5
quality
4.7
value
4.2
professionalism
4.7
responsiveness
4.6
punctuality
4.9
Showing 1-25 of 34 reviews

Galen D.
11/2017
5.0
appliance repair
  + -1 more
Customer focused service
Description of Work: Replaced frig water valve and ice maker

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Steven N.
06/2017
3.0
appliance repair
  + -1 more
Fair, got Refrig ice maker working but not fixed.
Description of Work: Refrig & clothes washer

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
4.0
punctuality
3.0

$175

Lee B.
05/2017
5.0
appliance repair
  + -1 more
Parts needed to be ordered and they received the wrong parts initially. Once the correct parts were received, replacement and repair went very quickly.
Description of Work: 'Start' button on dishwasher was broken. Required replacement of the entire panel.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

David D.
06/2016
1.0
appliance repair
  + -1 more
Service man called ahead and arrived promptly. I took him to the dryer and described the problem. I had to run an errand for a few minutes but my wife was present. When I got back about 15 min later, the service man told me he was not familiar with this model dryer and did not know how to get the cover off so he did not try , did not want to break anything. This was fine. Total time at house was 20 minutes, no work done at all and I was given a bill for $57. I paid it. Upon reflection, I don't think I should be charged when a repair company advertised as and appliance expert but then can't work on the appliance at all. Maybe a token charge, or a good will no charge, but $57 for nothing ? The shop is only 4 miles away, so there is no great travel time or distance involved. I was disappointed to say the least.
Description of Work: My GE drier was leaking a fluid ....oil or ? Called the dispatcher and told them it was a 2 year old GE dryer. Got an appointment for the next day.

Rating CategoryRating out of 5
value
1.0
professionalism
2.0
responsiveness
5.0
punctuality
5.0

$57

Henry T.
05/2016
5.0
appliance repair
  + -1 more
unknown
Description of Work: Had our ice maker replaced. Technician was knowledgeable, prompt and pleasant.
Rating CategoryRating out of 5
Yes, I recommend this pro

Sara W.
03/2016
1.0
appliance repair
  + -1 more
When I called for the appointment I told the scheduler that I had a GE Profile set and that the washer was not dispensing the soap and fabric softener. Also the dryer was not getting the clothes dry. Repairman was actually early for the appt. he looked at the washer and I explained the problem. He said he had never seen this type washer/dryer before. He said that the dryer problem was probably a plugged up dryer vent hose. He said they were not authorized a GE repair service and GE would not talk to them. I showed him the manuals and told him they were out of warranty, but he declined to work on them. He would not even change the dryer vent hose. Then he had the audacity to charge me for a service call. Never will I use these people again!
Description of Work: Looked at washer and dryer, and I do mean looked.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
5.0

$38

Tim W.
08/2014
5.0
appliance repair
  + -1 more
Dave showed up on time. He was very friendly and listened carefully to the symptoms of the problem with the dryer. I told him I thought it was the heating element but he quickly thought it was another less expensive problem. The repair was less then I expected and he was very nice to talk to me about other appliance issues I had as well. I appreciated his honesty and fair dealing.
Description of Work: Repaired a thermal fuse in the clothes dryer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$139

Barbara D.
07/2014
5.0
appliance repair
  + -1 more
Put new belt in washer. I asked him about garbage disposal that had suddenly stopped working. He ordered a new one for me and installed it promptly. Simple and to the point.
Description of Work: Repaired my washer and put in a new garbage disposal. Made every effort to make the experience as inexpensive for me as possible. Very pleasant, timely with a nice sense of humor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Theresa H.
05/2014
5.0
appliance repair
  + -1 more
The person answering the phone was thorough. The repairman came out a couple days later and quickly diagnosed our problem. He came back 2 days later and quickly fixed our problem on our stove. He was punctual, efficient, and called before he arrived. The bid for the repair was almost exactly the same as the bill. We were impressed with this company and will certainly use them in the future.
Description of Work: Replaced a heating element in our stove.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Mary D.
03/2014
5.0
appliance repair
  + -1 more
Very professional. Explained problem and showed me how to prevent problem in future.
Description of Work: Repaired refrigerator

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Tamra N.
05/2013
5.0
appliance repair
  + -1 more
Refrigerator in the garage was not cooling. It was not very old. Pruitt always has the parts you need or if they don't have it they can get it for you. The repair tech told us in detail what the problem was and how to fix it. He did a good job and am pleased to say the fridge is working great.
Description of Work: Refrigerator repair

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

John F.
05/2013
5.0
appliance repair
  + -1 more
The serviceman was able to quickly identify the noise problem by ear, but because the brand of dishwasher we have (Bosch), which does not have excessive problems, the part had to be ordered and an additional service call scheduled. The serviceman installed the necessary part and corrected the problem.
Description of Work: We needed to correct a loud noise from our dishwasher.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Karl H.
03/2013
5.0
appliance repair
  + -1 more
It went great. A fast response, a quick repair and a fair charge. I would call them again.
Description of Work: Our Maytag dishwaser quit letting water run into the washer. The repairman jiggled the float that control the level and it started working fine. He said that it happens now and then. While he was here, he checked the dishwasher over and leveled the machine better. I thought that the charge was more than fair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$72.45

Jeffrey Z.
01/2013
5.0
appliance repair
  + -1 more
Because my freezer is controlled by an electronic motherboard, troubleshooting the issue was a bit more complicated. The repairman had to call Frigidaire support in order to run a diagnostic on the freezer. It is a newer model, so I do not fault the repairman for not knowing the procedure to run the diagnostic.
Description of Work: The control board for my upright freezer was acting up and causing the freezer to either run and alarm for high temp all the time or not run at all with a display temperature showing all was OK within. Once the problem was identified, the parts were ordered and a week later, installed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$230

Terry F.
10/2012
5.0
appliance repair
  + -1 more
Mike, the technician, came on Wed to evaluate the problem. He discussed it with us and let us know approximately how long it would take to get parts and the refrigerator repaired. On Friday, Mike called to say he could be at the house in half hour, which he was. He replaced the board and motor in both the refrigerator & freezer and also cleaned the drain. We will call Pruitt again if the need arises.
Description of Work: Our 2yr old Samsung side by side refrigerator was not cooling. The freezer compartment was fine, however, the board the motor in both needed changed. The technician, Mike, came evaluated problem, ordered parts, and was back in 3 days to do the repair work. Needless to say, we were thrilled to get the refrigerator working again. Mike was prompt, courteous, very knowledgable & professional.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$320

HENRY D.
07/2012
5.0
appliance repair
  + -1 more
No problems at all. I called and set up an appointment. They sent a techie and he diagnosed and fixed the problem after calling me to explain.
Description of Work: They fixed a refrigerator that quit working.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

R M.
06/2012
3.0
appliance repair
  + -1 more
The technician determined that the ice maker for our refrigerator needed to be replaced, and he ordered the required part on Monday with a promise to return and install it on Wednesday afternoon. On Thursday afternoon, I called to determine why I had not heard anything. I was told that they were extremely busy with other work, and that it would be the following Thursday before they could install the part which had arrived on Wednesday.
Description of Work: Repair of refrigerator ice maker.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
4.0
responsiveness
1.0
punctuality
4.0

$250

Cindy S.
06/2012
5.0
appliance repair
  + -1 more
A motor had to be ordered but he called on the spot and had it here in a few days.
Description of Work: This was warranty work on a Kitchenaide ice maker. But I was very, very impressed at how competent and knowledable the service person was. I would definitely call them again before I contacted anyone else.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Leigh B.
06/2012
5.0
appliance repair
  + -1 more
Highly reccommend. Were able to come to the home in a very timely manner. Trip charge for coming out to check.
Description of Work: Repair person came out to check washing machine. Informed machine was not fixable at a reasonable price. No pressure to fix. Very professional.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$35

Wayne P.
04/2012
5.0
appliance repair, heating & air conditioning/hvac
  + 0 more
They are good with AC checks as well as if you have household stoves or refrigerators that need work. They are top of the line and I would rate them highly. They have good service at a reasonable price. They are dependable.
Description of Work: I used Pruitt Appliance Service Inc in the fall to do heating as well as air conditioner checks.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Robin R.
02/2012
5.0
appliance repair
  + -1 more
When I tried to start the dryer the circuit breaker would trip. I first replaced the breaker but the problem continued. I suspected the on/off switch on the dryer door or the main control panel. Called Pruitt's who determined the problem to be a thermostat which had come loose from its mounting and had grounded on the back panel. The part wasn't available locally and had to be ordered. Had to wait 2 days. Appointment was rescheduled and service performed as expected. No second trip charge applied.
Description of Work: Replacement of thermostat in Kenmore dryer.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

Mark F.
12/2011
5.0
appliance repair
  + -1 more
Our washing machine stopped working after washing rubber backed carpets that fell to pieces in the machine. (Side note: Don't EVER wash rubber backed carpets in your home washing machine :) ) Based on other reviews listed here, I call Pruitt. They offered me an appointment for the next day. Dave, the technician, was on time. It took him about 1.5 hours to clean all the gunk out of the washer. He was very professional and courteous. We would definitely use again and highly recommend.
Description of Work: Unlocked washing machine door and cleaned out carpet backing that clogged machine.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$152

Debra S.
06/2011
5.0
appliance repair
  + -1 more
After several phone calls to other applicance repair services.I decided to use Pruitt based upon their two reports in Angie's List and they scheduled an appointment within 3 working days. (The others would only schedule the work a week or more from my original phone call and my family's laundry was piling up!) The day before the scheduled appointment, Pruitt called to reconfirm their service appointment; a simple courteous step, but much appreciated. Pruitt's repairman was Dave; a super nice guy, he took time to explain what he was doing during each step of the repair. Dave was knowledgeable and professional, he expertly took the Whirlpool apart, pulled the switch out and showed it to me; it was corroded. Dave then went to his truck, got the correct replacement switch and installed it after which he gave me the old switch and the packaging for the new switch; he then checked to make sure the machine worked, it did and placed everything back into postion. I asked him to please check my dryer vent which he did and explained why the dryer needed to be pulled away from the wall which was bonus advice for me. The invoice itemized exactly what he did. Overalll, excellent, efficient, service call and I will use Pruitt again.
Description of Work: The switch on my Whirlpool washer 'died' and needed replacing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$114.07

Bill H.
09/2010
3.0
appliance repair
  + -1 more
repairman arrived on time and went straight to work. He first discovered the defective wheels that were causing the noise. Then he checked with me about their price then replaced them. He then went on the find the problem causing low heat. He then told me that it was caused by clogged vent from lint which surprised me because i had just had the vent cleaned. Upon completion, he checked it out then presented his bill. It was $156 which included $19 parts. Frankly, I think the charge was excessive. The dryer works well now. He did leave and apologize for, quite a mess but was without means to clean it up. The entire job took one hour.
Description of Work: On my dryer, replaced two defective support wheels and removed lint clog from vent.

Rating CategoryRating out of 5
quality
5.0
value
1.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$156

Response from Pruitt Appliance Service Inc
FIRST I WANT TO SAY WERE SORRY IF HE LEFT A MESS. THEY ARE REQUIRED TO HAVE A SHOP VAC ON THEIR VAN AND IF HE DOEN'T HAVE ONE HE SHOULD BE LETTING US KNOW. THEY ARE REQUIRED TO LEAVE THE RESIDENCE THE WAY IT WAS WHEN THEY GOT THERE.

Judy I.
03/2010
5.0
appliance repair
  + -1 more
He has been great. He has always been on time and calls ahead. He does not over charge or up sell. He checks on warranties and is very thorough. We definitely appreciate his honesty and hardwork. He is the best around.
Description of Work: He has worked on our fridge, stove, dishwasher, etc. They are high end appliances.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
    • 1(current)
    • 2

Contact information

1022 SW 6th Ave, Topeka, KS 66606


Service hours

Sunday:
Closed
Monday:
7:30 AM - 5:30 PM
Tuesday:
7:30 AM - 5:30 PM
Wednesday:
7:30 AM - 5:30 PM
Thursday:
7:30 AM - 5:30 PM
Friday:
7:30 AM - 5:30 PM
Saturday:
8:00 AM - 12:00 PM

Licensing

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Appliance Repair,
Plumbing,
Heating and Air Conditioning

FAQ

Pruitt Appliance Service Inc is currently rated 4.6 overall out of 5.

Sunday: Closed

Monday: 7:30 AM - 5:30 PM

Tuesday: 7:30 AM - 5:30 PM

Wednesday: 7:30 AM - 5:30 PM

Thursday: 7:30 AM - 5:30 PM

Friday: 7:30 AM - 5:30 PM

Saturday: 8:00 AM - 12:00 PM

Pruitt Appliance Service Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Pruitt Appliance Service Inc does not offer free project estimates.
No, Pruitt Appliance Service Inc does not offer eco-friendly accreditations.
No, Pruitt Appliance Service Inc does not offer a senior discount.
No, Pruitt Appliance Service Inc does not offer emergency services.
No, Pruitt Appliance Service Inc does not offer warranties.
Pruitt Appliance Service Inc offers the following services: Large appliances of in-home & in-shop repair& parts.

Contact information

1022 SW 6th Ave, Topeka, KS 66606


Service hours

Sunday:
Closed
Monday:
7:30 AM - 5:30 PM
Tuesday:
7:30 AM - 5:30 PM
Wednesday:
7:30 AM - 5:30 PM
Thursday:
7:30 AM - 5:30 PM
Friday:
7:30 AM - 5:30 PM
Saturday:
8:00 AM - 12:00 PM