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Protection 1 Topeka

Home Security Systems, Home Automation, Home Healthcare - Medical Alert Systems

About us

Protection 1, a repeat Angie’s List Super Service Award recipient, is the nation’s largest full service security provider, protecting residential, business, national account and integrated system customers at millions of locations across the U.S. With its headquarters in Chicago, IL, Protection 1 operates 70+ local offices with more than 2,500 employees for immediate assistance to our 1.6 million customers. Celebrating 25+ years of service excellence, Protection 1 has a proud history of focusing on its customers. This is reflected in our A+ BBB Rating, 10+ Year BBB Accreditation, 95.6% Customer Satisfaction Rating and being rated the #1 in Security and Home Automation by SDM Magazine. Other ways we stand out include our professional installation, same day service, 24/7 live customer service by phone/chat/email(no more automated phone attendants or extended wait periods) and a network of multiple company-owned monitoring centers providing nationwide redundant security coverage and peace of mind. As an additional measure of security, each Protection 1 employee undergoes a 14-agency background check so you’ll always know you’re in good hands. As a privately held company we serve the broadest spectrum of residential and commercial clients, including household brand named national accounts in the retail, banking, manufacturing and high-security markets. We maintain a full-time licensing and compliance staff, which maintains thousands of state and local licenses to ensure nothing but the best customer experience. Call our security experts today and receive up to a 20% discount on your homeowners insurance with a professionally monitored security system from Protection 1, the better choice. Call now.

Business highlights

37 years of trusted experience
Emergency Services Offered

Services we offer

Professional installation, wireless home security monitoring, business intrusion monitoring, fire detection & video surveillance, dedicated cellular monitoring, digital cellular backup, burglary alarms, smoke & fire, carbon monoxide, flood, CCTV & remote video, identity theft protection, web & mobile-based controls, card access control, same day service, extended warranty, maintenance program, smart phone apps, low temperature, heat detection & sump pump high water alarm.

Services we don't offer

Ask for details.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

2.52 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
0%
4
0%
3
50%
2
50%
1
0%


Rating CategoryRating out of 5
quality
2.5
value
3.0
professionalism
1.5
responsiveness
2.5
punctuality
2.0
Showing 1-2 of 2 reviews

Gary M.
05/2008
2.0
home security systems
  + -1 more
I have been with Protection One for over 6 years. Due to the fact that some dissed vendors have sued Angie's List members, I regret I'm unable to leave details here publicly. Suffice it to say that, from my experience, I do not recommend Protection One to anyone looking for a company that really cares about their customers.
Description of Work: Home security services.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
1.0
responsiveness
3.0
punctuality
2.0

$4,000

KATHY L.
03/2005
3.0
home security systems
  + -1 more
WE HAVE HAD THIS SERVICE SINCE 1993. WE RECENTLY DID A REMODEL ON OUR HOME AND REQUESTED A HOLD ON OUR SERVICE UNTIL THE REMODEL WAS COMPLETE. THEY WOULD ONLY PUT A HOLD ON FOR 6 MONTHS AND WE HAD TO REQUEST IT IN WRITING. THE WORK ON THE HOME IS LONGER THAN THAT SO WE HAVE TO PAY FOR SERVICE THAT WE AREN'T USING. SINCE WE PAID YEARLY, WE HAD ALREADY PAID FOR THE SERVICE AND THEY WOULDN'T CREDIT US ANYTHING. EVEN IF WE CANCEL SERVICE.
Description of Work: MONITORING FOR OUR SECURITY SYSTEM.

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
2.0
responsiveness
2.0

$300

    Contact information


    Service hours

    Sunday:
    Open All Day
    Monday:
    Open All Day
    Tuesday:
    Open All Day
    Wednesday:
    Open All Day
    Thursday:
    Open All Day
    Friday:
    Open All Day
    Saturday:
    Open All Day

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Home Security Systems,
    Home Automation,
    Home Healthcare - Medical Alert Systems

    FAQ

    Protection 1 Topeka is currently rated 2.5 overall out of 5.

    Sunday: Open All Day

    Monday: Open All Day

    Tuesday: Open All Day

    Wednesday: Open All Day

    Thursday: Open All Day

    Friday: Open All Day

    Saturday: Open All Day

    Protection 1 Topeka accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    Yes, Protection 1 Topeka offers free project estimates.
    No, Protection 1 Topeka does not offer eco-friendly accreditations.
    No, Protection 1 Topeka does not offer a senior discount.
    Yes, Protection 1 Topeka offers emergency services.
    Yes, Protection 1 Topeka offers warranties.
    Protection 1 Topeka offers the following services: Professional installation, wireless home security monitoring, business intrusion monitoring, fire detection & video surveillance, dedicated cellular monitoring, digital cellular backup, burglary alarms, smoke & fire, carbon monoxide, flood, CCTV & remote video, identity theft protection, web & mobile-based controls, card access control, same day service, extended warranty, maintenance program, smart phone apps, low temperature, heat detection & sump pump high water alarm.
    Ask for details.

    Contact information


    Service hours

    Sunday:
    Open All Day
    Monday:
    Open All Day
    Tuesday:
    Open All Day
    Wednesday:
    Open All Day
    Thursday:
    Open All Day
    Friday:
    Open All Day
    Saturday:
    Open All Day