Response from Green Boys LawnCare Inc
I apologized that I did not get back to her right away, because I was extremely busy in the spring. Then she decided that we were responsible for holes in her skirting. So, I went over there to look at it. I noticed holes in all the trailer skirting all over the trailer park. I also noticed many holes in her trailer skirting, even in areas where no weed-eating had occurred. I noticed that many of her holes had been taped up. So, I left her a message asking if that would be acceptable. She called back and said no, and wanted it replaced. I talked to my foreman. He did believe we were responsible, even though the skirting is very flimsy and can’t be weed-eated against. He said he could replace it, but needed to know where to get it. I called to let her know, and get the necessary information. I spoke with her husband, and he said he’d have her call, but she never called back. We were also planning to tell her she could just not pay for the two mowings, if that would be an acceptable resolution. But, our records show she’s already paid. So, we just need her to contact us to get this resolved. I don’t appreciate her calling our crew stupid.