Septic tank and restaurant grease trap cleaning company in business since 1986. We have 6employees. We accept cash, check, Visa, Mastercard, and Discover. We are a member of the Better Business Bureau. Employees attend the annual international trade show to keep up licensure, to keep abreast of the latest technology and equipment, and to enhance their customer satisfaction. Our website www.honey-wagonkc.com gives valuable information about septic tanks and their care.
Business highlights
39 years of trusted experience
Services we offer
Pumping Septic Tanks, Pumping Holding Tanks, Pumping Grease Traps, Septic Inspection for Home Re-Sale, Repairs of Septic System, Bacteria Sales for Rejuvenation, Installing Septic Risers, Locating Septic Tanks
Very responsive and very professional. Contacted Lisa at the office, Kolten and Steven pumped the next morning. Actually changed their schedule slightly to accomodate my service. Went over and above to fix a problem with my system caused by a previous septic company. Stayed till the problem was fixed and I've scheduled them for a follow-up visit to re-check the system. Will only use Honey Wagon in the future and will specifically request Kolten and Steven be the crew that responds.
Description of Work: Septic tank pumped.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Honey-Wagon Septic & Grease
Thank you, [Member Name Removed]! We are proud to have these 3 on our team! Thank you for responding!
liz L.
11/2017
5.0
septic tank
+ -1 more
Fantastic job!!
Description of Work: Cleaning out of our Jet system and chlorination tanks
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$175
Lonny E.
06/2017
5.0
septic tank
+ -1 more
They were well prepared and timely.
Description of Work: Pump septic tank.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Eric S.
06/2017
5.0
septic tank
+ -1 more
I have used them for 15 years and are the only service provider I will use in the future. Always prompt, pleasant office staff and crew.
Description of Work: Pump septic
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Kimberly .
04/2017
5.0
septic tank
+ -1 more
It went great, very professional and punctual.
Description of Work: I had my septic tank pumped out.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$280
Jeremy D.
10/2016
5.0
septic tank
+ -1 more
see above- really well!
Description of Work: Tank needed pumped and we needed an additional opinion on whether or not a new tank was needed. Honey Wagon went above and beyond on this one - they got us all the information we needed and were incredibly professional! Helped us to understand why we were getting such differences of opinion and showed us exactly what was needed!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Buddy D.
10/2016
5.0
septic tank
+ -1 more
came out today[10-4-16] and did a great job on the septic clean-out. Young man that did the clean-out was very nice, as was the driver. Thank You Honey Wagon. Also the Lady in the office was was great to deal with and very nice
Description of Work: septic tank clean-out
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$275
Karen W.
06/2016
5.0
septic tank
+ -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
Janice H.
06/2015
5.0
excavators, septic tank
+ 0 more
I am in the process of selling my home and needed a septic inspection. The entire staff of Honey Wagon was a pleasure to work with. They came out to locate my tank the first time and were unable to find it. They recommended calling in a company to locate it by going into the pipe from the inside. They made all of the arrangements to get someone here within a day or two. once the tank was located, Clint, the senior technician, and Andrew came back out to dig down to the lid. Unfortunately, it was partially under my deck, but they were able to get to it without having to take apart my deck or dig up any landscaping! They did a fantastic job!!! I was very impressed with their professionalism and attitude. It was a pleasure doing business with them!! All of the staff went above and beyond to help me out. Lisa arranged to get someone out to the house to help locate the tank, and worked with me to coordinate the pumping so that it could be done when the county inspector could be here. The owner even came out to look at a spot that was left on my driveway (something had leaked out of the truck!) He took care of it right away. I would definitely recommend Honey Wagon to anyone needing septic services!!
Description of Work: Located and pumped the septic tank.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$735
Response from Honey-Wagon Septic & Grease
Thank you very much! We shared the review with our staff. Your words are greatly appreciated.
Susan P.
06/2015
5.0
septic tank
+ -1 more
unknown
Description of Work: They pumped out my 1500 gallon system and also dug out and installed a 24" riser with lid to one of the tanks.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$985
Response from Honey-Wagon Septic & Grease
Thank you, [member name removed]!
Christi K.
05/2015
5.0
septic tank
+ -1 more
unknown
Description of Work: septic pump
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$325
Janelle S.
04/2015
5.0
septic tank
+ -1 more
They were professional responsive and courteous.
Description of Work: We used Honey-Wagon Septic for a new cap and a new clean out for our septic tank.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Ivy S.
03/2015
5.0
septic tank
+ -1 more
unknown
Description of Work: Pumped out our septic and inspected for any potential issues.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Response from Honey-Wagon Septic & Grease
Thank you for you recommendation, (Member name removed). It was a pleasure working with you!
Walt C.
10/2014
5.0
septic tank
+ -1 more
Did everything requested, on time. We asked that tank be empty to avoid cracking driveway. Turned out he could park in street and still do the job friendly, easy to discuss with concerning job.
Description of Work: Pumped septic tank.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Response from Honey-Wagon Septic & Grease
Thank you, [member name removed]. We are happy to have been of service to you and look forward to working with you in the future!
Thomas M.
10/2014
5.0
septic tank
+ -1 more
They were wonderful. They were good and I would recommend them.
Description of Work: They evacuated my septic tank.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Response from Honey-Wagon Septic & Grease
Thank you, Mr. [removed member name], for you review. We are happy to be of service to you and thank you for any recommendations you give for us!
Bruce S.
09/2014
5.0
septic tank
+ -1 more
See above. They did everything right.
Description of Work: Found and pumped two tanks (septic and gray water). They also placed two risers and cleaned up.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,200
Response from Honey-Wagon Septic & Grease
Thanks, Mr. [removed member name], for your review! We are glad that we could provide you with good service. (and you will be happy that you have those 2 risers on, the next time you need to have the tanks pumped!)
Ed L.
07/2014
5.0
septic tank
+ -1 more
Clint was very polite and informative. He explained all that had to be done and replaced all soil that had to be dug up.
Description of Work: Pumped out septic tank, repaired broken pipe inside, installed an access hatch.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$980
Response from Honey-Wagon Septic & Grease
Thanks, [removed member name], for your good review. We are glad that we could address and solve your septic problem. We look forward to working with you again in the future!
Jack R.
03/2014
5.0
septic tank
+ -1 more
Excellent job, responded very quickly to my phone inquiry. Truck arrived on time, technician obviously knew what he was doing.
Description of Work: Septic tank service.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$506
Response from Honey-Wagon Septic & Grease
Thanks, [Member name removed]. I will pass along your comments to Lisa and Clint. We look forward to working with you when it is time for service again!
Lawrence L.
02/2014
5.0
septic tank, sewer cleaning
+ 0 more
They were very thorough and on time. A competitor couldn't come out until after the weekend, even though I stated it was an emergency. Honey wagon checked with the driver of the tank out for service while I was on hold, and they came out after hours to pump my tank, 3 hours vs. 3 days. A huge difference when your septic is overflowing! Thanks HW!
Description of Work: Pump Septic Tank
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Response from Honey-Wagon Septic & Grease
We are so glad we could help you out of a tough situation. Thank you for the good review!
Christine H.
02/2014
5.0
septic tank, wells
+ 0 more
Went as planned. Very professional operator. Arrived as promised and completed work without incident.
Description of Work: Pump and inspect septic tank.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$375
Response from Honey-Wagon Septic & Grease
Thanks, [member name removed]! We appreciate your business.
Herbert A.
01/2014
5.0
excavators, septic tank
+ 0 more
Really got great service and value working with Lisa as we were able to schedule the job in a way that it created a win/win for us and for their company as they performed the job on their way to the "dump station" at the end of a work day.
Description of Work: Pumped septic tanks on apartment property.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$660
Response from Honey-Wagon Septic & Grease
Thank you, [member name removed]. Thank you for allowing us to be of service to you!
Mary Jo B.
09/2013
5.0
excavators, septic tank
+ 0 more
The office girl that answered the phone was very knowledgable and friendly. I was not present when the service was preformed but my listing agent was. She said that they were on time. I was able to do all business over the phone. The one problem I had is that a receipt was to be emailed to me with the final total and to this date, I have never received it. I'm going to have to make a 3 phone call to try and get one.
Description of Work: Cleaned out septic tank
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
Response from Honey-Wagon Septic & Grease
The credit card receipt has been emailed. We are so sorry for the delay. Please let us know if you didn't receive the email. Karen
Steve O.
12/2011
5.0
septic tank
+ -1 more
Phone order & follow up were friendly & timely. Service technician was on time, very very helpful & friendly. Job done timely.
Description of Work: Septic tank service.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$454.06
AMANDA M.
11/2011
5.0
septic tank
+ -1 more
Very well. I will recommend/use them again. Ray, the technician, was on time, professional and knowledgeable. Gave me some good advice regarding my septic system.
Description of Work: Septic tank pump.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$290
Julie B.
02/2011
5.0
excavators, septic tank
+ 0 more
Honey-Wagon recommended 2 companies to us to finish the work that we had ahead of us. Honey-Wagon did not do any of the digging but drained it all. They were excellent, the woman who I spoke with multiple times gave us the recommendations on the other companies and was wonderful. She was delightful and helpful, she was very customer service oriented. Their price appears to be the going rate.
Description of Work: Honey-Wagon drained my tank and looked over the condition of the tank. They also gave me some advice on how to locate the drain.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Septic Systems,
Excavating,
Sewer Cleaning,
Wells and Pumps
FAQ
Honey-Wagon Septic & Grease is currently rated 5 overall out of 5.
Sunday: Closed
Monday: 7:30 AM - 5:00 PM
Tuesday: 7:30 AM - 5:00 PM
Wednesday: 7:30 AM - 5:00 PM
Thursday: 7:30 AM - 5:00 PM
Friday: 7:30 AM - 5:00 PM
Saturday: Closed
Honey-Wagon Septic & Grease accepts the following forms of payment: Check,Discover,MasterCard,Visa