For over 25 years Rigdon, Inc has been providing homeowners the best quality cleaning and maintenance services. Our professional technicians provide fast, friendly service - and we back our work with a satisfaction or money back guarantee. Free estimates and no travel charges within our service area. Call us or email: info@rigdoninc.com.
Business highlights
32 years of trusted experience
Services we offer
Rigdon offers Window Cleaning, Gutter Cleaning, and Power Washing services to both residential and commercial clients. We also offer Gutter Guard installation, and Holiday Light installation.
Services we don't offer
Don't see your service listed? Please call us, we'd love to hear about it!
David was on time and was very friendly. He did a great job and explained what he found.
Description of Work: Gutter Cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
David W.
08/2019
5.0
gutter cleaning
+ -1 more
All gutters cleaned of much debris and leaves
Description of Work: Gutter cleaning
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$149
james H.
06/2019
5.0
gutter cleaning
+ -1 more
Alberto was very professional, all business, very efficient.
Description of Work: Gutter cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$149
Christina L.
06/2019
5.0
gutter cleaning
+ -1 more
It went great from beginning to end. No problems and I would hire them again.
Description of Work: Gutters cleaned and covers put on.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
NANCY H.
05/2019
5.0
window cleaning
+ -1 more
Crew was prompt and courteous. Windows looked great when they were done.
Description of Work: Window cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
David G.
05/2019
2.0
gutter cleaning
+ -1 more
The cleaner showed up a half hour early and I was no there to check the work. The cleaner did not clean out the downspout and after this big rain, I still have water pouring over the gutter and into my basement. Not happy with their poor quality service. Will not rehire them for further work.
Description of Work: Cleaning out the gutters.
Rating Category
Rating out of 5
quality
1.0
value
3.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0
$160
Response from Rigdon Inc
[Member Name Removed] - Thank you for your feedback. We are sorry that you are experiencing water flowing over your gutter. As part of our process, we follow up after each service to make sure clients are satisfied. We show we left a voicemail and sent an email...however...with gutter cleanings, it is hard for a homeowner to tell if things are good with a gutter cleaning until the next time it rains. Notes from your prior cleaning with us in 2017 mentioned underground drains, and while our regular gutter cleaning (which is what was scheduled) doesn't include cleaning them, I am thinking that if there isn't a clog in the downspouts, the clog is in your underground drains, which is keeping the downspout from draining. With the heavy rains we have received, that water can back up and overflow. Also, your gutter cleaning was completed on 5/3. I'm not sure if you have maple trees, but the ones in my yard didn't finish dropping seeds until the following week. Not only was it a bumper crop this year, but they all seemed to fall at once, so there is a chance more debris fell and clogged your gutters. In any event, your gutters are still not clear and we want to send back the tech and perhaps a field supervisor to investigate further and to make this right. The tech who completed the work has worked with Kerry Rigdon for over 10 years and is very experienced. Our office will call you today to schedule a return visit as soon as possible. Feel free to call us in the meantime (913-322-9274) but I have already spoken with your CSR so look for a call shortly. We look forward to speaking with you soon.
Billie O.
05/2019
5.0
gutter cleaning
+ -1 more
They are always right on time and are very quick and efficient. Everyone is really nice and they do a great job. We would highly recommend them and we will use them again.
Description of Work: We have been using them to clean our gutters for three years.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Cari F.
04/2019
5.0
gutter cleaning
+ -1 more
Due to an initial miscommunication, Rigdon did a courtesy cleaning of my gutter. Highly recommend them!
Description of Work: Cleaning gutters
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$79
Steve W.
03/2019
5.0
gutter cleaning
+ -1 more
Evaluating patency of gutters required patience due to ice temporarily blocking downspouts, but work was completed.
Description of Work: Gutter inspection.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$59
Mark S.
01/2019
5.0
gutter cleaning
+ -1 more
Went as well or better than expected.
Description of Work: Gutter cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$169
L J V.
12/2018
5.0
gutter cleaning
+ -1 more
Great--they worked my job in as the weather permitted. I plan to use their services again.
Description of Work: Gutter cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Cari F.
11/2018
5.0
gutter cleaning, gutter repair
+ 0 more
Great work! Fair price and very professional. He knocked it out in record time.
Description of Work: Gutter on N. side of house needed to be cleaned as well as reinforced and secured to house. Water was running down the wall, leading to flooding in basement.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$79
ROBIN R.
11/2018
2.0
gutter cleaning
+ -1 more
I purchased a set of two gutter cleanings in 2018. The first one happened basically as promised. The second one has been a disaster. I have used Rigdon many times over the years and thought highly of the company and its services. I've always agreed to schedule service at at time when they had other jobs in the area, and it had always been delivered within a week or two at the very latest. This time was different. I called and was told they would put me on the schedule that coming week. Over two weeks went by, with no service and no explanation. I gave them some time, then finally called again and was told I'd be put on the schedule with the work to be done no later than Thanksgiving. Again, there was no service, and no call or explanation. I called a third time at the end of the month and was told that they'd be out the next day. Unlike in previous years, each time I called, I didn't get anyone and had to leave a message, although the office staff did call me back, and they were professional. I understand that they were busy and that the weather was a factor, but there were many, many nice days when they could have completed the service, and the complete lack of communication and long delay (despite promises of quick service) caused me needless worry. Being flexible with scheduling had always worked out fine in the past, but it was a mistake this time. A phone call to say they weren't going to schedule and complete service as promised would have been a cheap and easy way to provide better customer service. Clear communication about the actual window in which they planned to provide service would have been an easy way to provide basic customer service. I could have let all that go, but as it turns out, purchasing service from Rigdon was a BIG mistake this time. The representative finally did come late in the day on the next day after my third phone call. It sounded like he did some work to clean the gutters, although from the ground, it didn't look like the work had been completely done. Again, I would have let that go, but to add insult to injury, he used an outside faucet and didn't completely shut it off when he was done. The faucet froze, and I now have a mess to deal with. I deeply regret ever having hired this company, and I encourage anyone who's reading this review to look elsewhere for service. I'm very disappointed, and if you hire them, you will be, too.
Description of Work: Gutter cleaning (purchased - service delivered late and delivered badly)
Rating Category
Rating out of 5
quality
2.0
value
3.0
professionalism
3.0
responsiveness
2.0
punctuality
2.0
$168
Response from Rigdon Inc
We are unhappy that the client was not happy with the service and reached out several times and issued a refund for the payments. We've addressed the issues and made changes to our procedures to prevent these types of issues in the future. It is proof that even after 25 years in business and almost 875 "A" ratings, there are still ways for us to learn, improve, and do better. That's why we call after every service and send out a survey to make sure clients are happy with the service -- so we can continually monitor our work and make adjustments or corrections if needed. We've offered this client a free gutter cleaning any time this year if she chooses to give us another try.
BILL M.
11/2018
5.0
gutter cleaning
+ -1 more
Excellent! I am delighted with the services Rigdon provided. I submitted a quote request online through Angie's list and promptly received a call and set up an appointment. I requested insurance certificates, which were promptly received also. A follow up email was received prior to the scheduled work. This is just excellent administrative support. The young men who came to do the work were excellent as well. We discussed where the gutter that wasn't draining was located at and they cleaned that gutter and also looked at all the gutters on the house finding some more debris and cleaned that as well. They were professional, prompt, efficient, and I was delighted with their work. They were excellent as well! I am delighted with the service from start to finish that Rigdon provided. I will hire them again to clean our gutters. I think what impressed me the most is the service from start to finish-- every aspect of their operation, from initial call contact, through booking, answering questions and prompt and professional performance of the work to be done. Outstanding, just superb! Please tell all those who were involved with this job how pleased we are.
Description of Work: Gutter Cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$109
william M.
11/2018
1.0
window cleaning
+ -1 more
Would not recommend. After window cleaning All windows in home scratched. Required replacement of all.
Description of Work: Windows cleaned in and out
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$1
Response from Rigdon Inc
This is a case of defective tempered glass. Excessive abrasive fabricating debris can scratch the surface when cleaned. These scratches can occur when using spray cleaner and a towel, or a rubber squeegee and a soft cotton washing wand. It has nothing to do with the cleaning method or negligence, but with the microscopic glass shards that remain on the surface of the window, invisible to the naked eye. Homeowners who choose to replace windows and/or builders who choose to install new windows based on lowest cost without investigating the quality of the tempered glass are discovering what a huge problem this can be. This is an industry-wide issue. We alerted client of this problem with their windows when at the job, which is our policy, however the client advised us to continue cleaning. Fortunately, our insurance company was able to resolve the problem. We are disappointed that the client left a negative review over two years after we did the work, and after the issue was resolved. However, we will use this as an opportunity to caution homeowners when buying tempered glass windows to choose carefully and request glass manufactured without excessive fabricating debris. More information about tempered glass can be found online, or contact us and we'll help answer any questions about this issue.
Richard B.
10/2018
5.0
window cleaning
+ -1 more
I seldom write reviews, but these guys earned this one. On time, polite, professional in vehicle and personal appearance, efficient, fast, great job with no streaks, no mess, cheerfully helped with some of the furniture, and last but not least was the incredible low price. One window is one window with Brigdon, inside and out including screen cleaning (with their top "The Works" package). Many other companies call one single glass pane a window, turning one window into 4 (or more). Our recent painting company wanted $20 per individual glass pane, for external cleaning only. Brigdon was a fraction of that price and they did everything and did it well. HIGHLY recommended!! Look no further. Would give 10 stars if I could!
Description of Work: Cleaned 34 windows inside, outside + screens
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Barbara H.
10/2018
5.0
window cleaning
+ -1 more
Punctual, polite, professional. Highly recommend. Barbara
Description of Work: Window cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
BRENT S.
10/2018
5.0
gutter cleaning
+ -1 more
They were able to come out soon after calling and they did an excellent job. This was the third time I used them for this job.
Description of Work: Rigdon came out and cleaned out my gutters
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$90
Kevin M.
09/2018
5.0
gutter cleaning
+ -1 more
Great. They were on time and did a good job.
Description of Work: Gutter clean out
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Elizabeth G.
09/2018
5.0
window cleaning
+ -1 more
Great! I greeter the one worker and then had to go. Checked on it later and they looked fantastic!
Description of Work: Because window washing is by window we choose only those we could not reach and were able to communicate whether we wanted interior/exterior of certain ones. They were very willing to work on what we asked.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$127
Julie M.
09/2018
5.0
window cleaning
+ -1 more
Very pleasant man. Did a great job. Will keep his card and call him back in the future.
Description of Work: cleaning inside and outside of windows in home
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$140
Jake R.
09/2018
5.0
gutter cleaning
+ -1 more
Arrived on time, was professional, did the work and cleaned up after as stated on the vendor website. This was a small job, I have one gutter I'm not able to get to very easily without a much taller ladder. For the same price as the ladder, I can hire this company 4 times. In addition, I don't have to get up on a ladder at heights were injury can be pretty serious. Got two cleanings for $169.
Description of Work: Cleaning of Gutters
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$90
Robert G.
09/2018
5.0
window cleaning, pressure washing
+ 0 more
Despite Wx interference, all went well.
Description of Work: Power wash and seal deck
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$140
Tom C.
09/2018
1.0
gutter cleaning
+ -1 more
Terrible. Rigdon was a no call no show. After waiting the whole afternoon I called the office and was told someone had come out here but reported that there was "nothing there." They offered to send someone out but by then it was way too late. I hired someone else and they arrived on time and did a great job. They removed 15 gallons of debris from just one part of the gutters alone. So much for "nothing there." I even received a confirmation email from Rigdon on the day before the job so it's not like they forgot the appiontment. Overall a bad experience. I don't know why this business could have so many good reviews and have such terrible follow through. I will not use Angieslist for referrals in the future.
Description of Work: Gutter cleaning
Rating Category
Rating out of 5
quality
1.0
value
1.0
responsiveness
1.0
punctuality
1.0
Response from Rigdon Inc
Dear Mr. [Member Name Removed] and Angie's clients reading this review: Kerry Rigdon, the owner of Rigdon, Inc., personally investigated this job to determine exactly what occurred and honestly, what went wrong. As was stated in your review, you couldn't understand why Rigdon could have so many positive reviews and then fail so spectacularly. We agree! Customer service is a cornerstone to both our mission and our success, so this incident was as upsetting (if not more) to us as it was to you. We operate on average approximately 15 crews per day and we use scheduling software to manage this process. When our tech completed the job prior to yours, and attempted to move on to your job, his mobile scheduling app failed and did not populate your name or address. Trouble-shooting didn't work, so the tech made a note on the job that basically stated, "nothing is there, skipping". When you called to check on his arrival status, our CSR saw the note and read it to mean (since it was a gutter cleaning job), that the tech arrived to clean your gutters, found no debris to remove, so he moved on. We've never experienced a technical glitch like this before, so there was no reason why our CSR would interpret the note any differently. By the time we were able to clarify the issue with our tech, and we wanted to have our tech head to your home, you asked us not to come out and hired someone else. We never want to disappoint any customer. However, sometimes situations happen beyond our control. We do our best we learn from the situation, make adjustments to our systems, and work as a team to be better. We'd like to try and earn your business again, so we've applied a credit to your account you may use towards any service we provide including window cleaning, gutter cleaning or power washing. I've messaged you details of this credit, along with this explanation. We hope you try us again. Amy Rose Rigdon, Inc ***UPDATE as of 9/11/18*** We have attempted to reach out to the client by phone and email to further discuss / explain the situation and of the credit. Our call went to voicemail and there has been no reply to our email, although there is confirmation of its receipt. ***
JOSH S.
09/2018
5.0
window cleaning
+ -1 more
They guys did a great job and were very polite and efficient.
Description of Work: Cleaning both the inside and outside of our windows (20+windows/door surfaces)
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Window Cleaning,
Gutter Cleaning,
Gutters,
Pressure Washing,
Blind Cleaning,
Handyman Services,
Holiday Decorating,
Exterior Painting,
Skylights,
Windows,
Interior Painting,
Drain Pipe Installation
FAQ
Rigdon Inc is currently rated 4.8 overall out of 5.
Sunday: Closed
Monday: 7:30 AM - 5:00 PM
Tuesday: 7:30 AM - 5:00 PM
Wednesday: 7:30 AM - 5:00 PM
Thursday: 7:30 AM - 5:00 PM
Friday: 7:30 AM - 5:00 PM
Saturday: 8:00 AM - 3:00 PM
Rigdon Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
Rigdon Inc offers the following services: Rigdon offers Window Cleaning, Gutter Cleaning, and Power Washing services to both residential and commercial clients. We also offer Gutter Guard installation, and Holiday Light installation.
Don't see your service listed? Please call us, we'd love to hear about it!