For over 25 years Rigdon, Inc has been providing homeowners the best quality cleaning and maintenance services. Our professional technicians provide fast, friendly service - and we back our work with a satisfaction or money back guarantee. Free estimates and no travel charges within our service area. Call us or email: info@rigdoninc.com.
Business highlights
32 years of trusted experience
Services we offer
Rigdon offers Window Cleaning, Gutter Cleaning, and Power Washing services to both residential and commercial clients. We also offer Gutter Guard installation, and Holiday Light installation.
Services we don't offer
Don't see your service listed? Please call us, we'd love to hear about it!
Great! They were in and out promptly and one guy did it all. Hard worker.
Description of Work: Clean windows, gutters, and blinds
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Barb C.
06/2017
5.0
window cleaning
+ -1 more
Experience was great. Prompt, professional, speedy. Windows looked great. I had rigdon do 25 surfaces. Liked I could manage costs by doing some windows I could easily reach on my own.
Description of Work: Windows cleaned
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$80
Dale C.
06/2017
5.0
gutter cleaning
+ -1 more
Went very well and quickly. They even arrived early (wow, actually arrived early)
Description of Work: Clean the roof gutters, unclogged the downspouts, and pulled a broken limb off the high roof.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Michael B.
06/2017
3.0
gutter cleaning
+ -1 more
worker tried to leave before gutters were cleaned. He proceeded to go around the entire house after I approached him. The owner called me to tell me he addressed the issue with his employee. I left a bad review for this company on Angie's List. I'm upgrading the grade of this service only because of the owner's phone call.
Description of Work: gutter cleaning on neighborhood Groupon
Rating Category
Rating out of 5
quality
3.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
Response from Rigdon Inc
Dear potential clients: There are several issues to address in this review. First and foremost, know that while the removal of shingle/roof granules is not imperative for optimal gutter function, it is part of our gutter cleaning process. The client is absolutely correct that our tech should not have considered the job complete until the granules were flushed out of the gutters. We have spoken with this tech and corrected this training issue. Next, customer satisfaction is extremely important to Rigdon. So much so, that we personally call every client within a day or two after every service is complete to make sure they are satisfied with the job. We also send out a survey. This gives clients time to inspect our work and then gives them two opportunities to address any issues regarding the service. That is without the client having to initiate contact - which of course a client can do at any time with concerns or questions. This client seemed to be satisfied with our work until he observed the roof granules in one section of gutter. He pointed it out to our tech, who cleaned them out, and then our tech took it upon himself to re-check the rest of the gutters. The client also called us during the service to express his concerns to the office. We appreciate this because it allows us to address client concerns and it alerts us to training opportunities with our staff. However, we don't feel that the rating given for this service is justified. Because the homeowner had to point out the overlooked granules, an "A" is not expected, however, given how well the rest of the job went, we wouldn't expect a "D" either. As a side note, this reviewer has been a client of our since 2013. We must be doing something right.
Kate A.
06/2017
5.0
window cleaning
+ -1 more
It went great! The windows look fantastic!
Description of Work: Cleaning Exterior side of windows and screens.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Allie S.
06/2017
5.0
gutter cleaning
+ -1 more
They did a great job cleaning out the gutters!
Description of Work: They did a great job cleaning out the gutters
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Oluwaseun K.
06/2017
5.0
gutter cleaning
+ -1 more
got my gutters cleaned. live in a split duplex, so I got this with my neighbor. She ended up having to call them back because they didnt get her side done well.
Description of Work: gutter cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
PATRICIA I.
06/2017
5.0
window cleaning
+ -1 more
Very well! A wonderful job was done on the windows, both inside and outside!
Description of Work: Window cleaning both inside and outside.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$79
Marilyn H.
06/2017
3.0
gutter cleaning, window cleaning
+ 0 more
OK. I had hoped that by hiring some window cleaning, I could save myself any Fall effort on THOSE windows. However, on the windows I hired inside and outside cleaned, the window tracks were not cleaned at all, which meant I had to go back and do it. This window cleaning service is only the glass. On a good note, the young man who cleaned the windows was pleasant, courteous, and prompt. And he knew how to replace a missing shingle and place a rain diverter, for an extra fee, for which I was grateful at the time. They also cleaned out my gutters.
Description of Work: Window cleaning package.
Rating Category
Rating out of 5
quality
3.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$200
Response from Rigdon Inc
In response, we want to state that the client mentioned we completed the work in October. The last job we completed for this client was in August. If the work was truly completed in the fall, she may be reviewing the wrong provider. However, most folks don't have the benefit of scheduling software to record and track all appointments so if the work she is referring to was actually the job completed by us in August, we'll be glad to address the concerns. We just want to be sure we are not being judged unfairly for work done by another company. In any event, window track cleaning is not part of our standard window cleaning service. Our standard service includes cleaning of the glass, and a dry wipe of frame and sills as needed (cobwebs, large debris, etc). We do, however, have a comprehensive window cleaning package called The Works. This package includes sill scrubbing, screen cleaning, etc. We recommend The Works package if you want more than the glass cleaned. We are disappointed that we received a "C" rating for failing to do work that isn't included in the service, especially when the client seemed to be pleased with the work we did perform. To make sure our clients are satisfied, we make a follow-up call after every service. We left a message for this client since no one answered, and asked for a call back if there were any concerns. We did not get a return call, so we had no way of knowing that the client was disappointed until this "C" review posted here ten months (using our recorded last service) after service. Had they called us, we could have cleared up any confusion on what our standard services include. And, more than likely, the owner would have offered to clean the tracks either at no charge or at least at a discount this one time only as a courtesy. We want our clients to be happy. We can't address concerns unless we are made aware of them. That is why we reach out after every job with both a phone call, and now a survey, to make sure clients are satisfied with our work. We've noted the client account and should we work together again, know to address this issue during the scheduling process.
Roy S.
06/2017
5.0
gutter repair
+ -1 more
When Brandon discovered the problem he did the right thing, and matched up the downspouts according to fit versus color. He finished the work consulting our son, rather than stopping then leaving. We have to fix our error. That is better than having to reschedule the work.
Description of Work: I needed all of my downspouts rehung. We painted them prior to work., two different colors. We painted some the wrong color. All this and we needed to leave while work was being done to attend grandsons soccer game.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
Janice D.
06/2017
5.0
window cleaning
+ -1 more
Great. Glad to have them done. Could not afford all my windows.
Description of Work: Windows cleaned inside and out
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Richard M.
06/2017
5.0
gutter cleaning
+ -1 more
Great job. The employee sent was professional and thorough. I'd hire again.
Description of Work: Gutter cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Brittany V.
06/2017
3.0
gutter cleaning, gutter repair, window cleaning
+ 1 more
Unfortunately, I did not have a good experience with Rigdon. The window cleaning was okay, but not great. The gutter cleaning is where I ran into several problems. At one point I was advised to hire someone else because they couldn't remove the cap so that the downspout and sump pump would flow properly. I only found this out because I called. No one called me and no note was left even acknowledging that my house was ever serviced. On a second trip out, I thought things would improve. They removed the blocked cap and recommended two gutter redirections. So on the third visit, no one showed up. I never received a phone call or acknowledgement, so once again I had to call to ask what happened. Then when the guy came out to replace the gutters, he didn't do the job like he said it would be done, and the product doesn't work like he said it would work. I cannot recommend this company. Poor communication, missed appointments, and questionable work.
Description of Work: I hired Rigdon for two services--window cleaning and gutter cleaning
Rating Category
Rating out of 5
quality
3.0
value
4.0
professionalism
4.0
responsiveness
2.0
punctuality
2.0
$270
Janet B.
05/2017
5.0
window cleaning
+ -1 more
The crew worked efficiently and hard to complete this large job. Because they arrived at the end of the two hour appointment window and the job was bigger than they expected, they had to come back a second day to complete the work. The storm windows were filthy and had to be removed from the inside in order to wash the outside of the windows. While the crew did a nice job of cleaning up after themselves, I did have to spot clean a few spots on the carpeting where the storm windows had been placed. Other than that, they did a nice job.
Description of Work: Interior and exterior window washing, including storm windows.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
Caroline B.
05/2017
5.0
carpet installation
+ -1 more
They were very professional, arrived on time, and did a great job. There were a couple of spots that I found that needed some attention and they came over promptly to fix them. Would hire again.
Description of Work: Carpet on the stairs and in master bedroom
First: Rigdon's work crews were very polite, on time, informed me of what they were doing, and very responsive to any questions I asked. Second: The work was excellent. Gutters now running smoothly, windows sparkling & decking/ patio looking good. The pool deck and patio had not been cleaned in years and were very dirty. A big project. It turned out even better than I had hoped. Kudos. Third: their front/ back office was a pleasure to deal with. I received a prompt bid, scheduling was easily arranged to meet my needs, follow up reminder of upcoming service by email and phone and email contact after service seeking feedback. Their invoice method provides as one payment option a password payment portal. I used it and wish more companies I deal with had similar offerings. Easy and done. I will use them again based on the quality of the work and the value.
Description of Work: Window washing, gutter cleaning & power washing of pool deck, patio and sidewalk
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$600
Deana B.
05/2017
5.0
window cleaning
+ -1 more
Went great! They were punctual and did a great job!
Description of Work: Cleaned all interior and exterior windows and screens in a large 2-story house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$365
Jeffrey F.
05/2017
5.0
gutter cleaning
+ -1 more
Excellent. Great job, gutters are clear and not overflowing any longer. Responsiveness and friendliness/professionalism was phenomenal.
Description of Work: I had my gutters cleaned.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Kay S.
05/2017
5.0
gutter cleaning, window cleaning
+ 0 more
Excellent, timely, cleaned up after completion.
Description of Work: We've had our gutters cleaned and separately brought them back to clean our windows.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Lynn R.
05/2017
5.0
gutter cleaning, window cleaning
+ 0 more
They do an excellent job. The staff is positive, respectful, and happy.
Description of Work: I hired them for window cleaning. They also cleaned my skylights and gutters.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Micah R.
05/2017
5.0
gutter cleaning
+ -1 more
Everything went great. They were on time, professional and quick. They did a great job!
Description of Work: Gutter cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
LaVon H.
05/2017
5.0
window cleaning
+ -1 more
Job went very well. Excellent job on cleaning the windows. Would definitely hire again.
Description of Work: Windows cleaned outside.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Mark F.
05/2017
5.0
window cleaning
+ -1 more
The washing was first-rate -- excellent job, no complaints. However, buyers should be aware that a window washer's/Angie's List use of the word 'window' is slightly misleading. In reality, what looks like a window to most people is regarded as 4 separate surfaces, not a single window. So a "window" cleaning in my case involved a charge for 4 surfaces -- not a single window -- plus an upcharge of $20 per storm window. So when the add says 20 windows, it really means 20 surfaces -- not 20 windows. For me, this meant that having 4 windows (plus an obviously deserving upcharge for 2 paned windows and a small leaded glass window) cost $203.
Description of Work: windows washed
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$203
Response from Rigdon Inc
Dear [Member Name Removed], You are correct! You do need to be careful when considering window cleaning specials. While most of our offers are either for interior OR exterior windows, we do have offers for interior AND exterior windows. Even though Angie's List controls the final language for their offers, we insist that they make it clear what the offer is for. However, the real difference is in how other window cleaning companies count windows. Rigdon counts double hung windows as ONE window. Many companies count each pane as a window which can double the amount of windows you think you have if you have a home with double hung windows using their method. Here's a link to our website for a better explanation of common window types and how we count windows: [Hyperlink Removed] We've also seen window cleaning offers from other companies that charge an additional fee for second-story windows. Rigdon does not. That said, storm windows are not included in any of our window specials. Storms are extremely labor-intensive and since most homes don't have storms, we can keep our window package pricing lower by not including those costs in our offers. We can clean them for an additional fee, which is $10 per storm. That fee covers removing the storm, cleaning both sides, cleaning the tracks in between the two windows, and replacing the storm. If the storm windows can't be removed as intended, which is from the inside of the house, there is an additional $10 fee per storm because we quite literally have to take off the frame from the exterior of the house to remove the storm. That usually happens when the windows on the house itself are painted shut and can't be opened from the inside. We clearly state in our offers that storm windows are not included, and if the offer is for interior AND exterior windows or not. For the vast majority of clients who purchase window cleaning packages, most won't need to worry about additional fees unless they have more windows cleaned than the offer covers. The moral of the story is to be sure and read the fine print on window cleaning offers and make sure you understand the deal! If you or any other client has any questions about counting windows or potential additional fees, we are happy to talk to them and if necessary, meet with them prior to the appointment. Just call us at 913-322-9274 or email [Email Removed]. Again, we appreciate your business and hope to see you again, soon! Rigdon, Inc.
Sandy B.
05/2017
5.0
window cleaning
+ -1 more
The Rigdon employee who came out to clean our windows was excellent. He was prompt, polite, friendly, and did a great, efficient job cleaning our windows.
Description of Work: Window cleaning.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Taryn K.
05/2017
1.0
gutter cleaning
+ -1 more
I had an appt scheduled for gutter cleaning, they gave me a 3 hour window. At the 4 hour mark, I called to see what happened. They 1st said they had a later time slot marked down. After I had to prove to them that it was the time frame I stated, they then said the technician was running another hour behind due to the weather. I asked why no one bothered to call and let me know, they said, "Well, things happen. Would you like for the technician to come out or not." Needless to say, I requested a refund from Angie's list.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Window Cleaning,
Gutter Cleaning,
Gutters,
Pressure Washing,
Blind Cleaning,
Handyman Services,
Holiday Decorating,
Exterior Painting,
Skylights,
Windows,
Interior Painting,
Drain Pipe Installation
FAQ
Rigdon Inc is currently rated 4.8 overall out of 5.
Sunday: Closed
Monday: 7:30 AM - 5:00 PM
Tuesday: 7:30 AM - 5:00 PM
Wednesday: 7:30 AM - 5:00 PM
Thursday: 7:30 AM - 5:00 PM
Friday: 7:30 AM - 5:00 PM
Saturday: 8:00 AM - 3:00 PM
Rigdon Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
Rigdon Inc offers the following services: Rigdon offers Window Cleaning, Gutter Cleaning, and Power Washing services to both residential and commercial clients. We also offer Gutter Guard installation, and Holiday Light installation.
Don't see your service listed? Please call us, we'd love to hear about it!