Reddi Services Inc

Worker was very professional and knowledgeable. He identified the problem promptly. Got the work done quickly. The only reason I gave the job a B was because they scheduled the person to come out, then cancelled, then rescheduled, then cancelled. Then he finally came out. With other contractors, I would have rated even more poorly, but I have worked with Reddi before and been very satisfied. They simply got overloaded because they put out this big deal right when the heat of the summer was kicking in, and they got overloaded with calls. They were prioritizing to families with elderly and children. I wasn't actually able to use my big deal coupon because my job ended up being a repair instead of a tune up. I will use the big deal coupon for my furnace this fall.

Dave came on Labor Day and to give us an estimate on service. Other companies had estimated costs around $7,000-10,000.00 for various projects from running chemicals through the sewer line to seal any breaks, to breaking up our cement basement floor to run a brand new sewer line to the street. They all showed us videos of the blockage in our sewer line. Dave, however, told us the truth. He was able to run a camera down our sewer line and identified that the blockage was not actually on our property, but on the government easement connecting at the street. He worked with the city to get them to come out and resolve it. A representative from the city permit department event expressed a great deal of respect for Dave, stating that many companies will take the opportunity to show people video of sewer lines to upsell with services they do not need. Interpreting the video accurately requires a trained eye. They city fixed the problem and now our sewer and water are back to normal. I cannot say enough about how great Dave Meyer of Reddi Services is. I give him all A+++'s!

I called them due to my kitchen drain being clogged. It was a Saturday night and they came within an hour. The initial charge was $125.00 for the first hour and they actually worked slightly over the hour, but did not charge me any extra. There was a complication with grease which caused the extra time. The man that worked on the drain was very helpful and cooperative. I did not think the price was out of line for that time of the week. I definitely plan to call them again.

.It went exceedingly well. Showed up on time. Showed up ready to work. Corrected things expediently. Very personable and professional.

Excellent service. Very prompt and helpful!

I called for a plumbing appointment at 1:15pm on 9/9/13 and was told they could have a technician out that afternoon. I told them my husband wored overnights and slept in the afternoon so I needed a morning appointment. I was told a technician would be available between 9/10/13 between 8am-noon and would call 30 minutes prior. After 1pm I called because we hadn't heard from anyone and was told they were backed up with calls but had a plumber in the area that would be there this afternoon but gave no time frame. I cancelled the service.

Pretty good. But need to push to get things fixed instead to buy a new unit.

The guy did a good job. He was amiable. They came out quickly.

We purchased a big deal for the service. I was going to use the coupon for my AC and it ended up being used for heating. He took everything apart and so it took a little long on the service part. He started putting everything back together, it wasn't working and he figured out the problem and fixed it. They were fair on the pricing and everything.

The service was terrible. There were some additional charges besides the deal. I also remembered that the guy didn't have change for the amount he tried to collect from me at the time. They didn't bring any cameras and said somehow that they knew there was a dip in the line. I talked to other people from another company who said that you would really need a camera to know whether or not there's a dip in the line, so I just think they were trying to sell me on some sewer line injection or something. I was able to schedule it, but the problem came because I was supposed to be at work and they told me they would arrive at 8:00 a.m. and be done by 10:00 or something. They arrived at 9:30 and didn't get done until like noon, so I had to miss work.

Very good service. We did have a small leak after the repair, but Reddi Services promptly came out and took care of the leak. All in all, a positive experience.

They were good certainly and individually they came. They came the same day which it wasn't like the whole house to work, it was just the drain. It wasn't critical, but they came. The very same day he was probably here less than an hour and he had it all taken cared of, cleaned up, no mess, nothing. It was easy. They gave me a discount, a senior discount or something. I called them back because I have used them before for a different drain in the house and they were so efficient that time as well.

The service man was friendly and knowledgeable. I now know what I need to do to correct the slow drain.

They came and replaced an outdoor faucet for me. They were prompt, did good work, completed the job, and didn’t require any extra money from me.

After getting tired of having rainwater seep into my basement from below the floor and along the seams of the foundation, I reached out to approximately six companies to obtain quotes on having a sump pit dug and a pump installed in my basement. Nick at Reddi came out and gave me two reasonable quotes, one for the cost of installing the pit without the drain outside and one with that included, which was around $1300. Having received quotes as high as $2000, this seemed reasonable and Nick's professionalism stood out among those who I had talked to. Nick scheduled a crew of two guys to come out and do the install. They were a bit later than expected due to some circumstances that were out of their control, but got right to work when they arrived. There had never been a sump pump in the basement before, so this required jack hammering through the floor, digging the pit, putting the pump housing in, then the pump, and then the line out. They were able to get the drilling and digging done the first afternoon. The crew also came up with a fantastic place to run the water -- one that I hadn't thought of and one that would prevent the possibility of pooling water in the yard and having water run back towards the foundation. I wasn't able to stick around the next day, so they came back to install the pump and run the line outside. When I returned homed, the line had been placed above the ground, which I hadn't expected. I immediately contacted Nick, as the quote included burying the drain. He responded within minutes, assuring me that he'd send them back out to dig a trench and bury the line. And that's exactly what happened. I honestly believe there was simply a mis-communication between myself and the two guys that came out, but regardless, they came back out and made it right. I never have an issue with their being a small mistake like this as long as it's fixed -- and Nick and his team went above and beyond in making it right. I not only recommend Reddi, but highly recommend that you specifically ask for Nick and one of his crews if you need similar work done.

They were awesome. They were responsive and came out on a Saturday. The price was good. It was $165 for the inspection and $100 to auger the line.

Called on Sunday at approximately 10:30 a.m., the 4th of July weekend. We were told they were booked solid and it might not be until the next day, which was completely understandable. But around 6:30 p.m., we were called and told someone was on the way. Reddi Rooter had contacted one of their service people who was on his day off and he came out to our house. He was extremely friendly and polite, explained our problem, and the most efficient and cost effective way to handle it. He got the entire job done in about 1/2 hour.

Toilet leak fixed and tightened the faucet handles on first visit. But they thought they fixed the leak but forgot to turn water back on. They were to come back next day after 4:00 (left work early) and guy finally showed up around 8:00. I had to call to find out status. Repairman only could look at and try to get the right parts the next day and return. Appointment set up again for 3:00. Next day (left work early again) but they never came. They call around 8:45 to say they couldnt make it. Appointment set for Saturday morning but the man that showed up had no idea what was wrong and had to start over. They didnt get here till afternoon and supply store was closed. They call next week to say the parts for our faucet are not available and need to replace.

This provider didn't do anything. I called 4-5 days in advance to schedule my septic tank to be pumped. The problems started there when they just said they would make it out sometime around or after 11 am. A few hours after 11 I called and inquired about when they were going to make it out to my house. The gentleman on the phone told me he was going to contact dispatch and they would call me back. Well, I sat around patiently waiting to hear from someone and no one called. I called them back after a couple of hours of waiting and the guy on the phone apologized for not calling back and said they had some emergency clients that morning and that they had some problems on other jobs. He then said they were going to try to make it out to my house today. So not only have they wasted half of my day waiting on them, they didn't even have to courtesy to call me and say they were running behind and might not be able to make it. I called another "A" rated septic pumping company that is listed on Angie's list and he was able to schedule a specific time later on this evening when he could come out. I will review that company when they are done. That being said I will never even consider using Reddi Services again and urge others to follow my lead.

I purchased the deal for 1 hour of labor for $66 (normal rate is $120). I had a few things on my list to do, that I knew might exceed the hour... so, I assumed I would have my first hour paid and then I'd just be on the hook for an addition $120 per hour for however long it would take. Wrong.....they want to pre-quote every job and way over estimate the time to do it. On top of that, expect to way overpay if you need any parts. One of the things on my list was to have a new sump pump that I purchased installed.....I already had all the parts, but forgot the 1 1/2" male adapter ($1.25 at Home Depot) they wanted to charge me $35! It was a simple install and should only take about 15-20 minutes, they quoted $189. I said forget it, I'll do that one myself. I ended up scrapping most of what I was going to have them do and just had them fix a couple faucets.

I had water collecting around the drain in the basement. They came out and fixed it. I don't remember the price but I remember it was reasonable for what they had to do.

These are not only professional people, but John S. worked here and not only did excellent work - but also explained everything perfectly, price was very fair, and overall experience was something I was not expecting... Very nice attitude - and says a lot for their company!

They found out that my problem was not on my property, but underneath the sidewalk which is the city's problem, but they charged me and I had to dispute it. There is also a communication problem because the person I asked them not to send out was the guy that was sent to my property.

Filled with refrigerant--cold air returned!

Great work - contractor was able to vacuum out the main line eliminating the need for a separate rooter service call.